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GoGoGrandparent

4.3

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4.32,757 reviews
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michael m's profile image
michael m 
a year ago

I just set up the ride on line-and the driver was hear in less than 15 minutes-I was not ready to go-I had to hurry a little-so the driver did not have to wait. But the bad news was-I was in to much of a hurry-and I forgot to get the key-for my Jeep that I was going to pick up, So-to make the story a little shorter- I had to plan another trip for the next day-to get the Jeep ******* 

Business response:

Hello *********************************,Thank you for sharing your experience with us. We understand that unexpected situations can happen, and we're here to make your transportation as smooth as possible. We appreciate your understanding and patience, and we'll be here to assist you anytime you need us.If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help.Warm regards,The GoGoGrandparent Team 

Gerry G's profile image
Gerry G 
a year ago

On time. Roomy and very clean sedan. Driver was very good with traffic. Both way!Excellent service. 

Business response:

Hello ***********************,Punctuality, cleanliness, and safe driving are crucial aspects of our service, and we're thrilled to hear that your experience met these standards. Thank you for choosing GoGoGrandparent, and we look forward to providing you with excellent service again in the future.Warm regards,The GoGoGrandparent Team 

Elena P's profile image
Elena P 
a year ago

The office called me to confirm that the driver was on the way, and the driver showed up on time - actually, a couple of minutes ahead of time. The dependability was very important to me, as I was going to a very early a.m. medical appointment, and felt a little apprehensive. The driver followed the speed limit on the freeway throughout the drive, I felt completely safe and relaxed. 

Business response:

Dear ***********************,We understand the importance of dependability, especially for early medical appointments, and we're delighted to hear that your driver arrived ahead of time and made you feel safe and relaxed. Thank you for choosing GoGoGrandparent, and we're here to assist you whenever you need us.Best wishes,The GoGoGrandparent Team 

Keith N's profile image
Keith N 
a year ago

Very Reliable, Dependable, ************************* They get me pick me up and get me to my destinations on time. it is a ***************** 

Business response:

Hello ***********************,Thank you for your kind words! We're pleased to hear that you find our service reliable, dependable, courteous, and professional. Getting you to your destinations on time is our top priority. We appreciate your support and look forward to providing you with excellent service in the future.Warm regards,The GoGoGrandparent Team 

Wendy C's profile image
Wendy C 
a year ago

Just had my first ride with GoGo and it all wet smoothly, driver arrived in 1 minute (my nice Uber driver neighbor, ****). We chatted all the way to the post office and it was door-to-door service with a smile! I only need two rides a week, but it has really simplified my schedule on those two days. Thanks GoGo Grandparent! 

Business response:

Dear *************************,We're delighted to hear that your first ride with GoGoGrandparent went smoothly and that you enjoyed chatting with your driver. Simplifying your schedule is one of our goals, and we're glad to be of help. Thank you for choosing us, and we're here whenever you need door-to-door service with a smile!Best wishes,The GoGoGrandparent Team 

Michael E's profile image
Michael E 
a year ago

GoGo is an essential part of my ability to enjoy my retirement while preserving a sense of independence. The GoGo staff is friendly and efficient. And I enjoy the fact that my son is kept aware of my travel about town. 

Business response:

Dear *******************************,We're thrilled to be a part of your journey to enjoy retirement and maintain your independence. Our team is dedicated to ensuring a friendly and efficient experience for you. It's wonderful to hear that you appreciate the communication with your son through our service. Thank you for choosing GoGoGrandparent, and we're here whenever you need us.Best wishes,The GoGoGrandparent Team 

Janice H.'s profile image
Janice H. 
a year ago

I was exceptionally pleased with your service. The drivers were terrific. I felt safe. This was my first trip with you and will definitely use you again. 

Business response:

Dear ******,We're thrilled to hear that you were exceptionally pleased with our service and that the drivers made you feel safe. It's fantastic to know that you'll be using our service again in the future. We look forward to serving you again soon!Best regards,The GoGoGrandparent Team 

Bill V's profile image
Bill V 
a year ago

***** my driver was awesome in helping out with the errands I ran and with STRAIGHTING OUT my ride. Thanks *****. I also hope you put his DRIVER RATING BACK TO WHERE IT WAS WHEN HE PICKED ME UP. He was tremendous help on my route. Would give ***** a 100 percent rating. 

Business response:

Hello *************************,Thank you for taking the time to share your positive experience with us! We're delighted to hear that ***** provided you with excellent service and assistance. Your kind words mean a lot to us, and we'll certainly take your feedback into account regarding his driver rating. We appreciate your support and look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team 

Shirley S's profile image
Shirley S 
a year ago

He was great. His car was clean, and he was polite. He paid attention to traffic congestion,. and got me to my appointment on time. 

Business response:

Hello *******************, Thank you for choosing GoGoGrandparent and for taking the time to leave your feedback. We understand the importance of cleanliness, politeness, and punctuality when it comes to the drivers and vehicles. We're pleased to know that your driver provided a safe and timely journey to your appointment. If you ever need transportation assistance in the future, please feel free to reach out. We're here to assist you! Warm regards, The GoGoGrandparent Team 

Frequently asked questions about GoGoGrandparent

How is GoGoGrandparent rated?

GoGoGrandparent has a 4.3 star rating with 2,757 reviews. 

When is GoGoGrandparent open?

GoGoGrandparent is open now. It is open 24/7.