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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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I was pleasantly surprised! From the initial ride set up to the driver pick-up and return, it was a very positive experience. One that I would highly recommend to anyone without hesitation. JI
Business response:
Dear Customer,Thank you for sharing your positive experience! Were so happy to hear that every aspect of your trip, from scheduling to the ride itself, exceeded your expectations. Its wonderful to know you would recommend our service without hesitation.We hope youll take advantage of our other offerings as well, including grocery and meal deliveries, prescription pickups, and more. Dont forget about our virtual fitness classes on Wednesdays and Fridaystheyre a fantastic way to stay active! For any assistance or to add notes ... read more
The fitness and yoga classes are well planned. The instructor is very clear in describing movements and explaining cautions when needed.I love these sessions.
Business response:
Dear Customer,Were delighted that youre enjoying our fitness and yoga classes! Its wonderful to know that the instructors clear guidance and thoughtful explanations are making the sessions enjoyable and beneficial for ******* love for you to continue exploring all the ways GoGoGrandparent can support you. From transportation to grocery and meal deliveries, prescription pickups, and more, were here to make life easier. If theres anything we can do to enhance your experience, our 24/7 team is just a call away at **************... read more
I had 2 drivers for a round trip. This was my first time using the service. I'm impressed! Both drivers were courteous, reliable and professional. I plan on using GoGoGrandparent again.
Business response:
Dear Customer,Thank you for sharing your experience with your first round trip using our service! Its fantastic to hear that both drivers we matched you with were courteous, reliable, and professional. Were thrilled that youre planning to use GoGoGrandparent again!Beyond transportation, we also offer services like grocery and meal deliveries, home assistance, and prescription pickups. Wed also love to see you join our virtual fitness classes on Wednesdays and Fridays! For any assistance or to save locations for faster ride s... read more
Great driver,great talker,short trip in and out, fun.....will do again!
Business response:
Dear Customer,Were so glad to hear about your fun and enjoyable experience! Its wonderful that the driver we matched you with made your trip quick and pleasant.We look forward to providing more great rides in the future! Dont forget, we also offer services like grocery deliveries, prescription pickups, and home assistance. Additionally, our virtual fitness classes every Wednesday and Friday are a great way to stay active and connected. For any questions or account updates, you can reach us 24/7 at **************.Warm regards... read more
Incredible dedication by everyone I dealt with. Exceeded my expectations in performances and couldnt believe at 8:00 pm they could get my prescriptions to me saving my life.
Business response:
Dear Customer,Were truly touched by your kind words. Its amazing to hear that our teams dedication exceeded your expectations, especially when it came to delivering your prescriptions late in the evening. Your story reminds us why we do what we do.We hope youll continue to explore all the services we offer, from meal deliveries to grocery assistance and transportation. And if youre interested, wed love for you to join our weekly virtual fitness classes! For any assistance or account updates, were here for you 24/7 at *******... read more
I ordered **** to take me from our family Thanksgiving giving dinner about 30 miles from ******. It allowed me to save my sister from a second back and forth. The ride even on Thanksgiving was on time and my driver a delight. It was as perfect ride as I could have wished.
Business response:
Dear Customer,Thank you for trusting us with your Thanksgiving ride! Were so pleased to hear that the driver we matched you with arrived on time and made your journey enjoyable. Were glad we could help save your family some extra travel and provide a delightful experience.We hope you continue to explore our services, including grocery deliveries, meal services, and home assistance. And if youre looking to stay active, join us for our virtual fitness classes every Wednesday and Friday! For any assistance or account updates, o... read more
My first ride with GoGO.. everything went well due to the fact that it was Thanksgiving Day!!!Kia was so personable and so accommodating. Her smile was welcoming, and we had a great conversation during my ride to my brother's. Thank you GoGo!!! Keep up the good work I will need your services in the near future.
Business response:
Dear Customer,Thank you so much for your kind words! Were thrilled to hear that your first ride with us on Thanksgiving Day was such a positive experience. Its wonderful that the driver we matched you with made the ride so welcoming and enjoyable. Conversations like the one you mentioned make the experience even more special.We look forward to helping you again in the near future. Remember, we also offer services like grocery and meal deliveries, prescription pickups, and more. And if youre interested in staying active, join... read more
The driver was very respectful , polite and courteous. He assisted us tremendously.Thank you.
Business response:
Dear Customer,Thank you for sharing your experience! Were thrilled that the driver we matched you with provided respectful and courteous assistanceits always wonderful to hear when our drivers go the extra mile to make your ride *************** love for you to explore all the services we offer, including grocery deliveries, prescription pickups, and even home services. Dont forget about our virtual fitness classes every Wednesday and Fridaywed love to see you there! For any assistance or updates to your account, please call ... read more
I've been with Go Go Grandparent for about 2 years now and I simply love it. Their customer service is top notch, and they really advocate for you if you have a dispute with a ride or a driver. And, I must mention that disputes rarely happen because Go Go sends the best drivers from Lyft and ***** I'm 100% satisfied! Paying $15 per month is well worth it, just to avoid the scamming drivers, the drivers that don't speak English (the only language I speak), and actually having a network of knowledgeable folks to interview your... read more
Business response:
Dear Customer,Thank you for being a loyal customer for the past two years! Were thrilled to hear how satisfied you are with our service and that you value the care and attention we put into matching you with reliable drivers.Your positive experience and trust mean the world to us. Remember, we also offer grocery deliveries, meal services, and prescription pickups to make life even easier. Our virtual fitness classes on Wednesdays and Fridays are a great way to stay active and connected as well! If theres anything more we can... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,529 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.