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This waz my first experience with them. I needed a ride from the hospital to home and home was a 40 minute ride. I called fo sign to up and that waz easy and fast ro compete. My ride was outside waiting for me, 3 minuts he arrived. I was amazed. We had great conversations all the way home and when we arrived home i did not have my ****** with me cause it was in the house. I gave him the house keys and he went in to retrieve my ****** and came out with it. He also help me and stayed by my side, incase I tripped and fell, and ... read more
Ive always had a great experience with this company! Thank you
Business response:
Dear customer,We appreciate you taking the time to share your experiencehearing that youve consistently had great experiences means a lot to our team. Well keep working hard to make every ride and request smooth and dependable for you. Your membership also gives you access to grocery and meal deliveries, pharmacy pickups, and virtual senior fitness classeswed love for you to join.Warm regards,The GoGoGrandparent Team
Relatively easy to schedule a ride. It was a little difficult to understand the Gogo Grandparent representative but eventually got the information needed to schedule my parents' first ride. The driver arrived on time and dropped them off at the designated place without any issues.
They were there when we needed them. Great service; and so convenient!
Business response:
Dear customer,We appreciate you taking the time to share your experiencebeing there right when you need us and keeping things convenient is exactly what we aim for. With ****, you also have access to rides, grocery deliveries, and pharmacy pickups if you ever need them. Thanks for trusting us to help when it matters.Warm regards,The GoGoGrandparent Team
My drivers were very pleasant and did a great job driving.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were delighted to hear the drivers we matched you with were courteous and drove with care. Your membership also gives you access to grocery delivery, pharmacy pickups, and virtual senior fitnesswed love for you to join.Warm regards,The GoGoGrandparent Team
Great customer service. The driver was respectful and his vehicle clean, spacious and very nice. He was a professional. I would recommend this service to anyone. Excellent.
Business response:
Dear customer,We appreciate you taking the time to share your experience and for recommending usit means a lot. Were delighted to hear the driver we matched you with was professional and respectful, and that the vehicle felt clean, spacious, and comfortable. Your membership also gives you access to grocery and pharmacy deliveries, plus prepared meal options.Warm regards,The GoGoGrandparent Team
Excellent ride from airport. Didn't take long to sign up. Then, I tried the grocery delivery service. The person helped me order and the delivery was free. There was a minimum of $10 but it was so convenient I spent more. They're very kind and patient. Can't say enough about this fabulous service!!!
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were thrilled to hear the driver we matched you with made your airport trip easy and that getting started was quick. Its wonderful to know our representative could help place your grocery order and that the free delivery with the small minimum worked out so conveniently. With ****, you also have access to meal deliveries, pharmacy support, and virtual senior fitness classeswed love for you to join anytime.Warm regards,The GoGoGrandparent Team
I was not expecting to have to subscribe before I could get a ride. But after I did subscribe the call was easy. My driver arrived promptly and was very polite. She asked if it was to cold with the air conditioner on. The car was clean and comfortable. I felt like I was not just a customer but as a person. Tips aren't necessary but I tipped and she was appreciative.
Business response:
Dear customer,We appreciate you taking the time to share your experience. We know the membership requirement can be unexpected, and were glad the sign-up and call-in were simple, the driver we matched you with was prompt and thoughtful about the A/C, and that you felt personally cared for throughout the ride. As part of your membership, you can also request grocery and pharmacy deliveries or have meals brought to your door.Warm regards,The GoGoGrandparent Team
I discovered this business when visiting my family and was pleasantly surprised how professional they were , each customer service and driver were wonderful , I will use this service when I travel and informed all my friends family how good and easy it was to book a ride.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad you found everything professional while visiting family. Its wonderful to hear that both our representative and the driver we matched you with made booking simple, and it means a lot that youd recommend us and plan to ride with us when you travel. With ****, you also have access to groceries, meals, and pharmacy deliveries if you ever need more than a ride.Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
GoGoGrandparent is open now. It is open 24/7.