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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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My first ride was terrific. Driver was on time. His knowledge of the area was spot on, He was a very pleasant individual. The vehicle was clean and easy to get in an out. Great experience!
Business response:
Dear Customer,Thank you for your feedback! Were delighted to hear that your first ride was terrific and that the driver we matched you with was knowledgeable and pleasant. We aim to provide a smooth and enjoyable experience, and were glad we could achieve that for you.Warm regards,The GoGoGrandparent Team
on time, easy to access the vehicle, drive was new to the area but the app (which kept dying) kept her on course and we arrived exactly on time.
Business response:
Dear Customer,Thank you for your review! We're pleased to hear that the driver we matched you with arrived on time and that you reached your destination as planned. We appreciate your understanding and look forward to serving you again.Warm regards,The GoGoGrandparent Team
Good experience after telephone issues were overcome. The connection was terrible, and the call dropped.
I requested an initial ride at 7:11 this morning; much to my delight, a driver arrived at 7:36! Superb availability and response when I requested it returned ride at 11:40; the driver arrived at 11:50, Again much to my delight and surprise. Both drivers were friendly and navigated the heavy traffic here in ******* extremely well and smoothly; definitely expertly. I am going to subscribe to the value plan that GoGoGrandparents offers.The plan will fit the frequency I go to a grocery store, from this independent living communi... read more
Business response:
Dear Customer,Thank you for your detailed review! We're so glad to hear that the drivers we matched you with provided superb service and that our availability and response times met your needs. Were excited to have you subscribe to our value plan and look forward to assisting you with your transportation needs.Warm regards,The GoGoGrandparent Team
Our driver picked us up promptly at the pier and drove us home. His driving was excellent and we had a great conversation all the way home. Great experience!!
Business response:
Dear Customer,Thank you for sharing your positive experience! Were glad to hear the driver we matched you with provided excellent service and a great conversation. We look forward to serving you again soon.Warm regards,The GoGoGrandparent Team
The quality of service from the 2 agents and their knowledge and concern was first rate.
Business response:
Dear Customer,We appreciate your kind words! Its wonderful to know that our agents provided knowledgeable and concerned service. We aim to offer first-rate support, and your feedback encourages us to keep up the good work.Warm regards,The GoGoGrandparent Team
**** was extremely helpful and courteous in coaching me through the steps when I signed up for the plan.
Business response:
"Dear Customer,Thank you for your feedback! Its great to hear that our representative was helpful and courteous during the sign-up process. We strive to provide excellent support to all our members, and were glad we could assist you.Warm regards,The GoGoGrandparent Team"
This was a new experience for me which turned out to be a pleasant experience with a driver who was friendly and curteous. The team was very helpful with my problem of not having a ride to claim my car at a repair shop. To my surprize my driver *****(?) was at my door within 15 minutes. I cannot praise highly enough how the team from GO GO worked together seamlessly to accomodate me. Thank you so much. It is comforting to know that this service and the dedicated staff are available. I turn 90 years old in ********* and am co... read more
Business response:
Dear Customer,Thank you for your heartfelt review! We're so glad that our team was able to assist you promptly and make your experience pleasant. It's our goal to provide seamless service and peace of mind, especially for important trips. We look forward to being there for you in the future.Warm regards,The GoGoGrandparent Team
Best for-hire ride experience I've ever had. ****** was excellent and courteous in addition to being incredibly on time when it was needed most. Thank you to ******!
Business response:
Dear Customer,Were thrilled to hear that your experience was the best youve ever had! Its wonderful to know the driver we matched you with was excellent and courteous. We aim to provide reliable and timely service, and its great to hear we met your expectations.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,532 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.