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GoGoGrandparent
About this business
They are a absolute God-Sent. Very professional, patient and go out of their way to accommodate you. I feel safe & secure with them. When AARP shared information about them to me I just couldn't believe it. I felt like a thousand pounds had been lifted off me. Thank you.
Business response:
Dear Customer,Were incredibly grateful for your kind words. It means a lot to know that our service has helped ease your burden and helped you feel safe and supported. Were honored to be part of your journey and appreciate you taking the time to share your experience.We hope youll continue exploring everything we offerfrom transportation to groceries, meals, prescriptions, and home services. Plus, wed love to see you join our weekly live fitness classes on Wednesdays and Fridays! If you havent already, we can also save your ... read more
I used the meal delivery service and the process was easy and lifesaving. The only issue I incurred is that you have to be very specific about small items i.e. bread to be included in your order and that some items that you may be able to order in the restaurant is not available through the delivery service. I must admit I am new to the ordering service so this issue may be the standard and I just didnt know.
Business response:
Dear Customer,Thank you for sharing your experience with our meal delivery servicewe're so glad to hear the process was easy and that it made a meaningful difference for you. Your note about needing to be specific with certain items is helpful, and you're rightsome restaurants offer a limited menu through delivery, which can take some getting used to. We appreciate your understanding as you navigate the service for the first time, and were always here 24/7 if you need help placing an order or have questions along the way.We ... read more
I suggest providing a designated sign or permit for handicap passengers to ensure they have access to appropriate parking spaces. This could help make their experience smoother and more convenient.
Business response:
Dear Customer,Thank you for your helpful suggestion. We truly appreciate thoughtful feedback like thisit helps us continue improving the experience for everyone. While we dont directly provide the vehicles, we do our best to share important information with drivers and work closely with our transportation partners to support accessibility needs. Please know were here 24/7 to assist you with your rides, and we hope youll explore our additional services like grocery, meal, and prescription delivery, along with our weekly live ... read more
The 4 times I have used gogogp, the drivers have always been prompt and courteous; the cars have been clean. Each of the drivers has left me feeling comfortable with their driving and obeyed all rules of driving. I fully endorse this service and would advise others to take advantage of it.
Business response:
Dear Customer,Thank you for your thoughtful and encouraging feedback. We're thrilled to hear that the drivers we matched you with were prompt, courteous, and made you feel safe and comfortable. Your endorsement means a great deal to us. We hope youll continue exploring all that we offerincluding grocery, meals, and prescription delivery, plus help around the home. And wed love to see you at our live virtual fitness classes every Wednesday and Friday! If you havent already, we can also save your favorite locations to make fut... read more
My two rides arrived on time and was very courteous. I will use GoGoGrandParent again if the need arises.
Business response:
Dear Customer,Were so glad to hear your rides were on time and that the drivers we matched you with were courteousits great to know we delivered a smooth experience. Thank you for trusting us! We hope youll continue using GoGoGrandparent and take advantage of all the services we offer, from groceries and prescription delivery to help around the house. And dont forget to check out our weekly live fitness classes every Wednesday and Friday! We're here 24/7, and wed be happy to save your favorite addresses to your account for e... read more
My mom didn't have any complaints. She felt safe and was very comfortable with the drivers. Thank you everyone for the amazing experience first ride and amazing communication. It'll not be her last ride.
Relatively short ride to the Library and return handled very well at both ends. Will try again!!
Go Go Grandparent is a fantastic service. I like all the info that gets sent to me about the driver, the make and model of the car and the license plate info. I feel safe knowing the ride is set up in the app or website. I have gotten rides in under 15 minutes. All the drivers have been courteous. The vehicles have all been clean and comfortable.
Business response:
Dear Customer,Were thrilled to hear how much youre enjoying GoGoGrandparent! We work hard to provide safe, transparent, and reliable service, so it's great to know that having driver and vehicle information in advance adds to your peace of mind. We're also glad to hear the drivers we matched you with have been prompt, courteous, and that the vehicles have been comfortable. Be sure to check out our other services like groceries, prescription delivery, meals, and home helpand join us for our live virtual fitness classes every ... read more
Hey thank you my friend got here in minutes I appreciate you guys letting me use your company he said my friend said the guy was way cool that was the driver and thank you for your help from us **** C
Business response:
Dear Customer,Thank you for your thoughtful feedbackwe're so glad your friend had a great experience and that everything worked out quickly! Its always great to hear that the driver we matched you with made a positive impression. We're here for you and your loved ones anytime you need us. We also hope youll explore our additional services, like groceries, meal and prescription delivery, and home support. And don't forgetour weekly live virtual fitness classes every Wednesday and Friday are a great way to stay active and conn... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.