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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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I just wanted to say how much help and how sweet and kind the gentleman who helped me sign up today was..His name was **** and he really helped me when I was having such a frustrating time just to order and Uber ride..Thanks so much!
Business response:
Dear Customer,Thank you for your lovely feedback! Were glad to hear that the representative who helped you sign up was sweet and kind during a frustrating time. Were here to make things easier for you, and its great to know that we were able to assist you when you needed it. Remember, we offer more than just rides you can also take advantage of our grocery deliveries, meal services, and more. Wed love for you to join our virtual fitness class every Wednesday as well!We look forward to serving you again soon!Warm regards,The ... read more
Superb experience for my first time using. The driver was wonderful, professional, and made the drive enjoyable. I would recommend him to anyone.
Business response:
Dear Customer,Thank you for sharing your positive experience with us! Its great to hear that the driver we matched you with made your first time using our service enjoyable. We encourage you to explore all the services we offer, including grocery and meal deliveries. And dont forget about our weekly virtual fitness class every Wednesday!Warm regards,The GoGoGrandparent Team
I'm so excited that I found this service! I have been telling all my friends about it! Most of them say they are going to check it out! The other ones have their own transportation !
Business response:
Dear Customer,Were so glad to hear youre excited about our service and spreading the word! We aim to make life easier by offering not just rides, but also grocery deliveries, meal services, and more. We also invite you to join our weekly virtual fitness class every Wednesday. We hope to see you there!Warm regards,The GoGoGrandparent Team
Courteous, very polite n friendly. Good driving n no speeding. I enjoyed the ride. Cool air as soon as I got in. N I got their in time. For pkup n drop off.
Business response:
Dear Customer,Thank you for your kind words! Were thrilled to hear you enjoyed your ride and found our service helpful. We hope you continue to explore all our offerings, from grocery deliveries to meals, and join us for our virtual fitness class every Wednesday. Were here to support you in every way we can.Warm regards,The GoGoGrandparent Team
My first driver cancelled on me! But, ********, my second driver more than made up for the first driver who refused to show ID to enter a gated community! Something wrong there. the first driverWHY did he do that? What is he hiding? *** ******** went out of her way to help me with something that was very important for me to accomplish today. Gogo Grandma is a good app so far! If all the other Lyft drivers are as nice as she was today, I have no problems with .this was my first ride using this appmore later.
Business response:
Dear Customer,Thank you for sharing your experience with us. Were sorry to hear about the initial hiccup with the first driver, but were pleased that the driver we matched you with was able to turn things around and provide excellent service. Your feedback is valuable, and were glad to hear that you found our service helpful.Please remember that if you ever experience any issues with a driver, you can always call us directly at **************, and well be here to assist you. We hope to continue meeting your expectations in t... read more
Very smooth ride. Usually third-party appointments for Rideshare are fraught with error. Often addresses are incorrect, or send the driver at the wrong time, sometimes one hour late. There was clear communication, excellent directions, and the riders were well mannered and very polite.
Business response:
Dear Customer,Thank you so much for your positive feedback! We're glad to hear that the ride went smoothly and that our communication and directions were clear. We understand how frustrating it can be when third-party appointments have issues, so were delighted that your experience was seamless. We appreciate you choosing our service and look forward to serving you again!Warm regards,The GoGoGrandparent Team
Totally pleased with our experience, ****** did a very professional job and helped out to grandparents ****
Business response:
Dear Customer,Were delighted to hear that you had a great experience with the driver we matched you with. Providing professional and courteous service is what we strive for. We also hope you take advantage of all the services we offer, like grocery deliveries, meal services, and more. Dont forget to join us for our weekly virtual fitness class every Wednesday!Thank you for choosing us, and we look forward to assisting you again soon!Warm regards,The GoGoGrandparent Team
Great service for those Who do not like to use robot technology and never talk to a person and not go in circles. The drivers were very professional friendly and on time I would use the service over and over again before Uber or Lyft.
Business response:
Dear Customer,Thank you so much for your wonderful feedback! We're delighted to hear that you found our service to be a great alternative to traditional ride-sharing apps. It's our goal to provide a more personal and reliable experience, and we're glad the drivers we matched you with were professional and friendly. We look forward to continuing to assist you in the future!Warm regards,The GoGoGrandparent Team
******* managed the call. Most pleasant, Philippine agent with excellent English, expeditiously managed the menu items and directions.
Business response:
Dear Customer,Thank you for your kind words! Were glad to hear that the operator who assisted you made the process smooth and pleasant. We strive to provide efficient and friendly service, and its wonderful to know that your experience reflected that. We appreciate your feedback and look forward to helping you again in the future.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,532 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.