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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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While I was hospitalized with a stroke, my wife was overcharged by multiple taxi drivers, Our hospital put us in touch with "Go Go Grandparent" It felt like a miracle. Fast service, great drivers, clean cars, honest prices. We even used Go Go to shop for our groceries. I have been singing their praises to everyone I meet. I hope they are very successful.
Business response:
Dear Customer,Thank you so much for your kind words and for sharing your positive experience with GoGo. We are delighted to hear that our service was able to assist you during such a challenging time. Providing fast, reliable, and honest service is our priority, and it's wonderful to know that you found value in our grocery shopping service as well. Your praise means a lot to us, and wehope to continue to be able to assist you.Warm regards,The GoGoGrandparent Team
Strategic system for transportation especially for someone like me who has *********** disease. Efficient and affordable. Less cumbersome than ************* Perfect for me at age 77.
Business response:
Dear Customer,Thank you for your review. We're pleased to hear that our service is efficient and affordable for you. Providing a less cumbersome alternative to traditional transportation is one of our top goals, and we're glad it's working well for you.Warm regards,The GoGoGrandparent Team
Our driver **** , was an outstanding young man. It was refreshing to see a young man being so attentive to our needs and so respectful to us. I felt completely safe in his vehicle. we had a fairly long drive but it was a pleasurable trip. He brighted up our day. Quan is a model employee!
Business response:
Dear Customer,Thank you for your kind words. We're thrilled to hear that your driver was attentive and respectful, making your journey safe and pleasant. Your feedback is greatly appreciated, and we're glad we could brighten your day.Warm regards,The GoGoGrandparent Team
The young lady who spoke to me from GoGo Grandparent on the phone, ******, was very informative and patient when I was editing my profile and needed to change my password. She told me just what to do, and was polite and cheerful waiting for me to follow her directions. She answered several of my other questions as I was new to the program. Five stars for ******! A couple of other agents I talked to were also nice in helping me get set up but I don't have their names.
Business response:
Dear Customer,Thank you for sharing your positive experience. We're delighted to know that our team provided informative and patient assistance. Helping our members get set up and comfortable with our service is a top priority. We're here to help with any future needs.Warm regards,The GoGoGrandparent Team
The person answering the phone I think is ***. She does an excellent job setting up a driver, making sure the information is correct, and the passenger understands. Drivers have been great. No complaints. I do like that they have the usual destinations that a person goes to in a computer. Service is punctual. I do not have to fool with the poor Uber and Lyft sign-up phone systems to schedule a ride. Please no automated sign-*** or automated chats.
Business response:
Dear Customer,Thank you for your feedback. We're glad to hear that our customer service team was helpful and that our drivers have met your expectations. Your preference for our service over automated systems means a lot to us. We appreciate your support.Warm regards,The GoGoGrandparent Team
Driver was efficient , polite and pleasant. He responded on time, and took my directions to make the trip fast. I was very satisfied!
Business response:
Dear Customer,Were happy to hear about your positive experience. Providing efficient, polite, and pleasant service is what we strive for, and we're glad your ride was satisfactory. Thank you for choosing us!Warm regards,The GoGoGrandparent Team
Outstanding service, **** from Uber was great, punctual, a super driver, beautiful vehicle, professional and gracious.
Business response:
Dear Customer,Thank you for your review. We're pleased to hear that you had an outstanding experience and that the driver provided professional and gracious service. Your satisfaction is our goal, and we're glad we could deliver.Warm regards,The GoGoGrandparent Team
Excellent service, wonderful and helpful drivers. Thanks for the GoGo experience . Best one of all similar services!******
Business response:
Dear Customer,We appreciate your wonderful feedback! It's great to know that you found our service excellent and the drivers helpful. We're committed to providing a great experience for all our customers, and we're glad to have achieved that for you.Warm regards,The GoGoGrandparent Team
This is an absolutely wonderful service that helped answer all my questions as I'm getting my parents set up with rides. They are patient and understanding and did all they could to get us set up for success for future rides. So glad I found this!
Business response:
Dear Customer,Thank you for your kind words. We're delighted to hear that our team was able to assist you in setting up rides for your parents. Providing patient and understanding service is our priority, and we're thrilled to have met your expectations. We're glad you found us and look forward to supporting your future needs.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,533 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.