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Grandma's driver was prompt and kind. Dropped her off at her destination safe and happy.
Business response:
Dear Customer,Thank you for your kind words! Were so glad to hear that the driver we matched with your grandma was prompt, kind, and provided a safe, happy trip to her destination. Its our goal to make every ride smooth and stress-free.If you need rides in the future, dont forget we also provide services like meal delivery, groceries, prescriptions, and home assistance. Your grandma might also enjoy our virtual fitness classes every Wednesday and Friday a great way to stay active! If you ever need help saving locations for e... read more
Quick pickup, the car was clean and smelled nice, good customer service.
Business response:
Dear Customer,Thank you for your kind review! Its great to know you had a quick pickup and that the driver we matched you with provided a clean and comfortable ride. Positive experiences like this are what we strive for every ****** addition to rides, we also offer services like grocery and prescription delivery, and wed love for you to join our virtual fitness classes every Wednesday and Friday. If you have any questions or would like to save locations for faster scheduling, feel free to call us anytime at **************.Wa... read more
I have been using this service for several years now. All but two drivers have lifted my ****** into the trunk for me. Very timely - usually arrive within less than 10 minutes. Easy to schedule. Due to increase in fares, however, the ***************************** for only 4 or 5 round trips per month.
Business response:
Dear Customer,Thank you for your loyalty over the years and for sharing your experience! Were so glad to hear that the drivers we matched you with have been helpful with your ****** and provided timely service. We understand the importance of affordability, and were continuously working to make our services accessible.Some insurance providers and organizations like the Office for the Aging offer subsidies, so feel free to reach out to see if you qualify for additional support. We also hope youll take advantage of our weekly ... read more
My first experience taking a Lyft instead of a taxi. It was a great one! Richard, my driver, arrived on time and was pleasant. His vehicle was immaculate and comfortable. I am grateful there is a service like GoGo out there for people who do not drive. Thank you.
GoGo Grandparent were very good they called me 10 minutes before my ride. They let me know how long my ride was coming. They told me the type of car,the driver's name and the plate number including the last numbers.
Business response:
Dear Customer,Were so glad to hear you had a great experience with GoGoGrandparent! Providing updates on your ride, including the driver and car details, is one of the ways we aim to make your journey as smooth and stress-free as ************ love for you to explore all we offer, including grocery, meals, and prescription delivery services, and join our virtual fitness classes every Wednesday and Friday. If theres anything else we can assist with, or if youd like to save locations for faster ride scheduling, give us a call a... read more
Excellent Service! Cordial, intelligent, very helpful. Life long Houstonian driver. Kudos to ******!
Business response:
Dear Customer,Thank you for your kind review! Its fantastic to hear that the driver we matched you with provided such excellent and courteous service, making your experience so *********** addition to rides, we also offer services like grocery and prescription delivery, and wed love for you to join our virtual fitness classes every Wednesday and Friday. If you have any questions or would like to save frequently used locations for easy scheduling, our 24/7 team is happy to assist at **************.Warm regards,The GoGoGrandpa... read more
was very happy to enroll today as my vehicle is currently being repaired and may take several days to get it fixed...............I was able to get to the bank with an Uber lady and another fine local taxi man picked me up to take me back home then on to an important meeting with very good friends I have them scheduled tomorrow morning at 6:30 to take me to my *************** Wellness Visit also here in W/S NC --- fortunately, there is also a **** nearby where I can wait for my appointment which shares a parking lot with the ... read more
Business response:
Dear Customer,Thank you for such detailed and thoughtful feedback! Were so glad we could help you get to your destinations efficiently, especially during this busy and important time. Its heartwarming to hear how our service is assisting you with your holiday travel and beyond.We hope youll continue to take advantage of our services, including grocery and prescription delivery, and consider joining our virtual fitness classes every Wednesday and Friday. If theres anything we can do to make your experience even better, or if ... read more
Excellent service with a smart young women named "Red". She was patient and kind. I felt my travel anxiety melt away with GoGo Grandparents. Thank You!
Business response:
Dear Customer,Thank you for sharing such a kind review! Its wonderful to hear that our team member was able to ease your travel anxiety and provide such excellent service. Knowing you felt at ease during your experience means the world to ****** love for you to explore all of our services, including grocery, meals, and prescription delivery, and join our virtual fitness classes every Wednesday and Friday. If youd like to save frequently used locations for faster ride scheduling, feel free to call us anytime at **************... read more
So relieved that this service exists, when my car broke down I desperately needed to get my medication, perfect service from driver and customer service employees. A big thank you and God Bless!
Business response:
Dear Customer,Were so glad to have been there for you when you needed us most! Ensuring you could get your medication during such a stressful time is why we take our commitment seriously. Its wonderful to hear that both the driver we matched you with and our team provided perfect *********** love for you to take advantage of our other services, including meal delivery and weekly virtual fitness classes on Wednesdays and Fridays. If you need anything or would like to save locations for faster ride scheduling, please dont hesi... read more
GoGoGrandparent has a 4.3 star rating with 2,744 reviews.
GoGoGrandparent is open now. It is open 24/7.