This profile has been claimed by the business owner or representative.
GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
Get directions
I am recently widowed and trying to remain in my home after having a stroke in 2022. My biggest problem is finding a housekeeper that will do the things I need done. GoGo Grandparent sent me a wonderful housekeeper, at a reasonable cost that actually cleaned the things I can't. Looking forward to keeping ******* for as long as she is available. GoGo offers solutions to those of us who need assistance outside of nursing care. They responded immediately, set up date and time, and called to make sure I was satisfied. Truly wond... read more
Business response:
Dear Customer,Thank you for sharing your positive experience with our home service department. We're glad we could help you find a wonderful housekeeper who meets your needs. Our goal is to provide solutions and assistance to those who need it most, and we're thrilled to hear that we could make a difference for you. We look forward to continuing to support you.Warm regards,The GoGoGrandparent Team
i had a ride from Gede, who was fantastically careful as a driver, very cordial and considerate, and his car was absolutely spotless. i called for a ride home and got an operator, *****, who was extremely supportive and stayed on the line until a driver was found. My ride home was with ****, who was also an excellent driver. Someone almost sidewiped us passing us on the right at an intersection and going too fast, and **** managed to avoid us being hit. He was a pleasure to talk with and also got us out of a traffic jam with... read more
Business response:
Dear Customer,Thank you for your detailed and thoughtful review. We're delighted to hear that the drivers and our operator provided you with such a positive experience. Safety and support are our top priorities, and we're glad our team could assist you effectively during your rides. We're also sorry to hear about the initial inconvenience with the first driver and appreciate your understanding as we addressed the issue. Remember you can always call us to report these issues and we will file an incident report. We strive to e... read more
Best thing since sliced breadThank to the young man who saw a need - and filled it
Business response:
Dear customer,Thank you for your glowing review! We're thrilled to be compared to 'the best thing since sliced bread.' Our team is always here to fill the needs of our customers, and your feedback is a wonderful encouragement.Warm regards,The GoGoGrandparent Team
Excellent! The handsome young man that drove me to my apartment was so helpful, patient, kind, friendly, he has excellent customer service skills!, and, ***** on phone was so kind, patient, helpful, friendly, she has excellent customer service skills too!, please thank them both for me, ******! God Bless You All, and, your families, and, pets! Malachi 3:10. ******** 33:6. **** 10:10.
Business response:
Dear customer,****** for your heartfelt appreciation! We're so pleased to hear about your positive experiences with our team members, both on the road and over the phone. Your blessings are cherished, and we will certainly pass your thanks to everyone involved.Warm regards,The GoGoGrandparent Team
I am a member since 2022. I finally had occasion to make use of GoGo. and had an excellent experience. I will be using GoGo much more often in the future,
Business response:
Dear customer,We're so glad to hear that your first experience using GoGoGrandparent was excellent! Its great to know that you plan to use our services more frequently. We look forward to being there for you whenever you need us.Warm regards,The GoGoGrandparent Team
Pleasant and patient operator. Pickup on time to the minute; return ride prompt. Excellent service.
Business response:
Dear customer,Your feedback is much appreciated! It's fantastic to hear about your great experience! We aim to make each step seamless and pleasant for all our customers, and we're glad it was just so for you.Warm regards,The GoGoGrandparent Team
Supervisor **** was SUPERB!!!!!!!! Attentative to my needs!!! More so much more than helpful!!!!!! Give him an E for EXCELLENT!!!!!! ********************************
Business response:
Dear customer,It's wonderful to hear such positive feedback about one of our supervisors! We're glad he could assist you thoroughly and make your experience memorable. Your kind words have been shared with him and our team.Warm regards,The GoGoGrandparent Team
Excellent service, good pricing, and drivers are prompt and on time.
Business response:
Dear customer, Thank you for your praise on our service and timing! We're delighted to hear that you appreciate our punctuality and feel we offer fair pricing. We look forward to continuing to provide you with reliable service. Warm regards, The GoGoGrandparent Team
This was a wonderful stress free first time experience.Everyone at the GoGoGrandparent team is friendly and thorough making sure everything goes as planed and the driver was polite and courteous and I felt very relaxed. Absolutely Fantastic !!
Business response:
Dear customer,Thank you for your praise on our service and timing! We're delighted to hear that you appreciate our punctuality and feel we offer fair pricing. We look forward to continuing to provide you with reliable service.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,533 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.