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GoGoGrandparent
About this business
Once I got familiar with their system, I started using it like a boss!
Business response:
Dear Customer,Thank you for your enthusiastic feedback! Its wonderful to hear that youve gotten so comfortable with our system and are using it confidently. We aim to make the process simple and efficient so you can feel in control and focus on what matters most to ******* love for you to explore our additional services, such as grocery and meal delivery, prescription pick-up, and home assistance. Dont forget to join our weekly live virtual fitness classes every Wednesday and Friday to stay active!If youd like us to save fre... read more
GoGo Grandparent helped me big time last Saturday night. Much appreciated
Business response:
Dear Customer,Thank you for taking the time to leave a review. Were so pleased to hear that we could be there for you when you needed help on Saturday night. Supporting our customers during key moments is exactly what we aim to do.If youre ever in need of additional services, such as grocery delivery, prescription assistance, or home services, please know were here for that too. Wed also love to see you in our live virtual fitness classes every Wednesday and Friday.For any future rides or services, dont hesitate to save freq... read more
My driver was super. The car was clean warm and cozy. My driver was very nice and entertainment. I would love to have her again. ????????thanks
Business response:
Dear Customer,Thank you for your wonderful feedback! Were so glad to hear that the driver we matched you with provided a warm, cozy, and entertaining ride. Its great to know that you felt comfortable and enjoyed your experience. Well do our best to ensure your future rides are just as delightful!We hope you take advantage of the additional services we provide access to, like grocery and prescription delivery, and home services. Dont forget, our live virtual fitness classes every Wednesday and Friday are a great way to stay a... read more
I appreciate gogo grandparents partnering with ********************* on Aging. Thank you for these services. I will share this info with our congregation's Care Ctte.
Business response:
Dear Customer,Thank you for your thoughtful review and for recognizing our partnership with ********************* on Aging. Were proud to support communities and provide helpful services to those who need them. Were also thrilled to hear that you plan to share this information with your congregations Care Committeeits wonderful to know our services are reaching more people!In addition to rides, dont forget we provide access to services like grocery and prescription delivery and home assistance. We hope to see you or your com... read more
My driver was great, but the operator told me that I couldnt make a round trip that was up to the driver! I was able to make a round trip, but I wasnt able to go to every where I needed too!The operator told me I would have to call back to get someone else to pick me up!Sincerely,***** *****
Business response:
Dear customer,Thank you for sharing your experience. Were glad to hear your driver was great and accommodating! That said, we understand how frustrating it must have been to not be able to make all the stops you needed, and we truly appreciate you bringing this to our ************ clarify, our operators are required to provide transparent and consistent information about what our system can and cannot do. At this time, our system is unable to communicate multiple stops or guarantee round trips to our third-party vendors like... read more
Two trips with them thus far, a very good experience both times. The drivers were prompt, friendly, and polite, and drove clean vehicles.
Business response:
Dear Customer,Thank you for sharing your positive experiences with us! Were glad to hear that the drivers we matched you with were prompt, friendly, and provided clean vehicles for your trips. Ensuring a smooth and enjoyable ride is always a priority for us.We hope youll explore the additional services we provide access to, like grocery delivery, prescription assistance, and home services. Wed also love to have you join our live virtual fitness classes every Wednesday and Friday for a fun way to stay active!For added conveni... read more
I have only had pleasant interactions with gogo grandparents the rides come quickly and my drivers are so professional and courteous I've recommended them to my sister who's 73 years young
Business response:
Dear Customer,Thank you for your kind words! Its fantastic to hear that your experiences with GoGoGrandparent have been so positive and that youve found the drivers weve matched you with to be professional and courteous. Your recommendation to your sister is the highest compliment we could receive, and we truly appreciate it.We hope youll also explore our other services, like grocery and prescription deliveries, meal assistance, and home services. Dont forget to join us for our live virtual fitness classes every Wednesday an... read more
Great and inexpensive experience! I was able to activate my membership over the phone and secure a ride with 15 minutes.
Business response:
Dear Customer,Were thrilled to hear that you had a great and affordable experience with GoGoGrandparent! Activating your membership over the phone and securing a ride within 15 minutes is exactly the kind of efficiency we strive for. Your feedback means a lot to us, and were so happy we could meet your expectations.Please dont hesitate to take advantage of our additional services like grocery, prescription, and meal deliveries, as well as home services. We also host weekly live virtual fitness classes every Wednesday and Fri... read more
I have been enjoying using GoGoGrandparent concierge services for about 2 1/2 years since my vision deteriorated and I could no longer drive. The operators who arrange the rides are so helpful and upbeat and make it easy to set up the rides I need. While I am traveling on an **** or Lyft, I know that GoGoGrandparents is monitoring to ensure that I reach my destination safely. Today I booked two rides needed this week and *****, **** **** made sure that she had all the details. With vision problems its so helpful to have serv... read more
Business response:
Dear Customer,Thank you for sharing your experience! We are so glad that GoGoGrandparent has been able to assist you over the past couple of years, especially as you navigate changes in your vision. Its wonderful to know that our operators have made arranging rides an easy and pleasant experience for you. Were committed to ensuring every ride is monitored for your safety, and were delighted that you feel ************ addition to rides, wed love for you to explore our other services like grocery and meal delivery, prescriptio... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.