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GoGoGrandparent
About this business
I am a senior that needs help quite often when going to a Doctor's appt...Since I discovered GoGoGrandparent, they have been a wonderful lifesaver....When I have an appt. to go to & I get something done @ the *********** doesn't want me to drive home, it's terrific.....or if I don't know where a new doctor is I don't get anxious before my appt. I can't speak highly about this service....They are so considerate, always confirming & telling you name of drive, make of car he/she will be driving. I love it.****** *****
Business response:
Dear Customer,Thank you for such a heartfelt review! Were delighted to know that GoGoGrandparent has been a helpful and reliable resource for you when attending your appointments. Our goal is to provide a service that brings peace of mind, especially when navigating new or unexpected situations, and its wonderful to hear weve been able to achieve that for you.Were so glad you appreciate the clear communication about your rides and drivers. If theres anything we can do to make your experience even better, dont hesitate to rea... read more
I am 90 and in a retirment home. Lost wife of 67 yrs. An Old lady Married to a minister 66yrs ask me for a date, I called Go Go, opened the back door, shoved her in and got into the front seat with the driver. My children say I should have at least held her hand. The date went VERY well. Better the next time if there ever is one,
Business response:
Dear Customer,Your review made our day! Were so glad GoGoGrandparent could be part of your special outing. It sounds like a wonderful evening, and we love hearing that the date went "VERY well!" Next time, maybe a hand-holding moment is in orderyour children might be onto something!We hope you continue to take advantage of all our services, including grocery, meals, prescription delivery, and home services. And if youre ever looking for a fun way to stay active, wed love to see you in our live virtual fitness classes every W... read more
great job by Krizia. Thank you so much Krizia at gogograndparent.
Business response:
Dear Customer,Thank you for sharing your wonderful experience! Were thrilled to hear that the representative you worked with provided excellent support. Ensuring you feel confident and cared for when using GoGoGrandparent is our top priority, and its great to know we hit the mark.If you havent already, we encourage you to explore our additional services, such as grocery, meals, and prescription delivery, or join our live virtual fitness classes every Wednesday and Friday. Also, dont forget we can save your favorite locations... read more
Placing my first order with gourmet meals and delivery the concierge was excellent she spent ample time on the phone with me looking everything up that we could find for Asian restaurants I was very pleased with the service the food was great from Oceania and the delivery person was outstanding everything came on time and hot God bless Go go grandparent I even got a little bit of a discount which thank God because I'm legally blind low vision and a senior and low income and staying in a hotel while the renovating my apt
Business response:
Dear Customer,Thank you for sharing your wonderful experience with our meal delivery service! Were thrilled to hear that our concierge took the time to find the perfect options for you and that the food from ******* exceeded your expectations. Its also great to know the delivery arrived on time and hot. Were glad we could provide a small discount to support you, and we hope you continue to take advantage of our additional services, such as rides, prescription delivery, and home services.If there are any other locations youd ... read more
On time as promised . Can not ask for more.Excellent driver.
Business response:
Dear Customer,Thank you for your concise and positive review! Its great to know that the driver we matched you with arrived on time as promised and provided excellent service. We strive to ensure every ride is seamless and dependable.We hope youll explore our full range of services, including grocery and meal deliveries, prescription pick-**** and home assistance. Dont forget about our live virtual fitness classes every Wednesday and Friday, a fun way to stay active and connected!If theres anything we can do to enhance your ... read more
First time using Go Go. I loved it. So easy and so reliable. I called for a ride to the grocery store just to see how it went. It was great. I loved the drivers friendliness and helpfulness. He was respectful and want to see him again. God bless this business. I would have been stuck in Plano Tx.
Business response:
Dear Customer,Thank you for sharing your first experience with us! Were thrilled to know it went smoothly and that the driver we matched you with was friendly and respectful. Its wonderful to hear how much you enjoyed the service, and were glad to have been there when you needed us in *****, ******** you continue to use our service, we invite you to explore other options we offer, like prescription pick-up, grocery delivery, and meal services. We also host weekly live virtual fitness classes on Wednesdays and Fridays, which ... read more
Ever since I started using this service, I have found Gogograndparent to be exemplary. The drivers they contract with are excellent and get me to my destinations quickly. Return trips are the same. I don't use them that often, but it's good to have them when needed. In fact, just recently a friend and I had taken the bus to a drugstore to pick up her prescription (she was unfamiliar with public transportation), and found there was no return route! Apparently, there are several routes like this. Gogo was definitely a godsend.... read more
Business response:
Dear Customer,Thank you for sharing your thoughtful review! Its wonderful to hear how GoGoGrandparent has been a reliable solution for your transportation needs, especially during unexpected situations like your recent bus trip. Were glad the driver we matched you with arrived promptly and got you to your destination quickly and safely.We hope youll also consider taking advantage of our additional services, such as grocery and meal delivery, prescription pick-up, and home assistance. Additionally, our weekly live virtual fit... read more
I am blind. ******* was an absolutely wonderful agent and with such patience, sweetness and kindness helped me get my questions answered and also add important addresses to make my trip tomorrow so much easier. My stress about tomorrow had been high and Camillas gentle yet professional assistance has put me at ease. Tomorrow when i need to order a GoGo ride my addresses will be clear and available to the operator so all will go smoothly. Thank you ******* and thank you GOGO!!
Business response:
Dear Customer,Thank you for sharing your experience and for highlighting the thoughtful assistance provided by our team. Were so pleased to know that the care and patience of our representative helped alleviate your stress and made your upcoming trip easier to manage. Its stories like yours that inspire us to continue delivering exceptional service.Were here to support your independence with more than just rides. You can also use our services for grocery and meal deliveries, prescriptions, and home assistance. Additionally, ... read more
Outstanding services and support! I would like to share that after having spoken with 3 different GoGo representatives to help support my mother, was the most professional and easy conversations to have. To us, customer services is as important or more important at times, than products or services alike or alone. In this regard, we received the absolute best support and interaction than with any other company, in years. Staff was exceedingly helpful, no rush to get off of the phone, extremely patient, and more helpful than w... read more
Business response:
Dear Customer,Thank you for your detailed and glowing review! Were thrilled to know that our representatives provided you with such an outstanding and supportive experience while assisting your mother. Its our priority to ensure that every customer feels valued and supported, especially when navigating challenges with mobile solutions or other services.Were so glad you found it easy and enjoyable to connect with our team. Beyond rides, we also offer services like grocery delivery, meal services, and prescription assistance, ... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,278 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.