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GoGoGrandparent

4.3

About this business

4.32,745 reviews
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Merle R's profile image
Merle R 
a year ago

Both my drivers for my two trips on Tuesday 29th October were on time, professional but friendly and knew just where they were going. I was pleased and satisfied with my trips. Thank you.. 

Business response:

Dear Customer,Were so pleased to hear that both drivers on your recent trips were prompt and professional! Knowing we met your expectations makes us proud. Were here to support all your needs, whether its rides, meal deliveries, or more. Please feel free to call us anytime at ************** to set up saved locations or learn about other *************,The GoGoGrandparent Team 

Edna E's profile image
Edna E 
a year ago

I have always been afraid to use **** because of my age and being a woman. I have used it multiple times over the years and I am completely satisfied with it. Drivers are very nice and cars are clean and in excellent condition, service has always been prompt and I felt very safe. 

Business response:

Dear Customer,Thank you for sharing your experience with us. Were happy to hear you felt safe and comfortable using our service, especially given your concerns with ridesharing. Providing dependable and respectful service is our goal. Were here 24/7 to assist and look forward to helping you with additional services, like grocery deliveries or virtual fitness classes, to make life even more convenient!Warm regards,The GoGoGrandparent Team 

ELLEN S's profile image
ELLEN S 
a year ago

My first ride in a ride share was wonderful. My driver was great and he knew how to het to my destination. He was very friendly and he knew how to put my ****** into the car. Very good service! 

Business response:

Dear Customer,Thank you for choosing GoGo for your first rideshare experience! Were thrilled to hear that the driver provided excellent service and was able to help with your ******. Making every ride smooth and accommodating is important to us. We look forward to serving you again and hope you explore other services we offer, including grocery delivery and more.Warm regards,The GoGoGrandparent Team 

Sharon F's profile image
Sharon F 
a year ago

My driver ******* was super nice and friendly. Great driver and I felt comfortable 

Business response:

Dear Customer,Were delighted that the driver we matched you with made you feel comfortable and provided a friendly ride experience. We aim to make each journey enjoyable and safe. Dont forget, you can also use our service for other needs like prescription deliveries or meals. Were always here to assist at **************, anytime you need us!Best regards,The GoGoGrandparent Team 

Richard G's profile image
Richard G 
a year ago

As a EARLY 2019 LYFT driver... I'm glad there are still some people that like to drive ?? like ****** and will go the distance to get that FAIR. ??????????... LYFT you still got it. ??????keep it up. 

Business response:

Dear Customer,Thank you for sharing your thoughts! Were glad to hear that you recognize the dedication of drivers like the one we matched you with. Its people like them who make each ride a safe and pleasant experience. Remember, we offer additional services beyond rides, like grocery and meal delivery, and our team is available 24/7 at ************** if you ever need assistance!Warmly,The GoGoGrandparent Team 

Oma H's profile image
Oma H 
a year ago

I live in a Retirement Home and have used ************************ for over five years and am well pleased. The service is always on time and very easy to book a return trip. I can no longer drive so I would not be able to shop or go out at all. I have not has trouble with my large ******, each driver helps with a smile 10/26/24 

Business response:

Dear Customer,Were honored to have been your transportation choice for over five years! Its wonderful to hear that our service has made such a positive impact on your ability to get around. Your satisfaction and ease of booking are our priorities. Wed love for you to explore our additional services like grocery delivery or prescription pickups. Please feel free to call us anytime at (855) 464-6872were available 24/7!Warm regards,The GoGoGrandparent Team 

Richard M's profile image
Richard M 
a year ago

Usually the service I get from the *********** is bad and even criminal regarding firms such as ******** and ********(even arbitrary cancelling of service plans and switching from one to another. **** with Go Go Grandparent was so pleasant and professional I do not feel so bad about these protracted wrongs. Thank you! 

Business response:

Dear Customer,Thank you for your feedback and for acknowledging the service you received. Were glad to know that our staff was able to provide a pleasant experience, especially in light of previous challenges. Were here to make things as simple and stress-free as possible. We hope you continue to find value in our services, and were just a call away anytime at **************.Best,The GoGoGrandparent Team 

Carole C's profile image
Carole C 
a year ago

The drivers we had were very nice. There were 5 of us plus a ****** so we needed a larger car. We had a ***** Oddessy which was perfect. For the return request it automatically gave the correct addresses BUT I noticed it was a small car. I quickly pressed cancel and called into the service to get a larger car for the return. There should have been some way to get the same sized car for the return. If i hadnt noticed the small car mentioned we would have had to pay for it , and reorder and wait for the larger car. Otherwise, ... read more

Business response:

Dear Customer,Thank you for your kind words! Were thrilled that the driver we matched you with provided such a friendly and considerate experience. A pleasant conversation can indeed make the ride even more enjoyable. We look forward to assisting you on future trips and encourage you to explore our additional services, including home delivery options. Our team is here around the clock at ************** if you need any *************** regards,The GoGoGrandparent Team 

Leona B's profile image
Leona B 
a year ago

Driver, *****, was prompt. He was also a great conversationalist, very considerate, amicable and pleasant. 

Business response:

Dear Customer,Thank you for your kind words! Were thrilled that the driver we matched you with provided such a friendly and considerate experience. A pleasant conversation can indeed make the ride even more enjoyable. We look forward to assisting you on future trips and encourage you to explore our additional services, including home delivery options. Our team is here around the clock at ************** if you need any *************** regards,The GoGoGrandparent Team 

Frequently asked questions about GoGoGrandparent

How is GoGoGrandparent rated?

GoGoGrandparent has a 4.3 star rating with 2,745 reviews. 

When is GoGoGrandparent open?

GoGoGrandparent is open now. It is open 24/7.