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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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I had forgotten that our city provides rides if you can't catch the Flex rides. One phone call to Go Go Parents, and a few answers later, I was ready to go! Very easy. It's what I need. I cannot drive any longer and my grandchild just turned 16 , so next year I won't have to be so dependent. It's a wonderful service that I highly recommend.
Business response:
Dear *****,Thank you for your kind words and for recommending GoGoGrandparent! We're thrilled to have been able to assist you with a convenient ride when you needed it. Your satisfaction and ease of use are our top priorities, and we're here to help whenever you require transportation. If you ever have any questions or need further assistance, please feel free to reach out. We're here for you!Warm regards,The GoGoGrandparent Team
Best customer service ever!!! I will use more and the driver is exemplary!! Thx
Business response:
Dear ******,Thank you for your glowing review! We're thrilled to hear that you had the best customer service experience with ********************** and that the driver exceeded your expectations. Your satisfaction is our top priority, and we look forward to providing you with excellent service in the future. If you ever need assistance or a ride, don't hesitate to reach out. We're here for you!Warm regards,The GoGoGrandparent Team
OUTSTANDING 1st ride. On time, phoned prior to arrival with name, make, color of vehicle and car info on driver. As a customer, I couldn't ask for any better service.
Business response:
Dear *******,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first ride with us was outstanding and met your expectations. Providing *************** and clear communication is essential to us, and we're delighted to know that you had a positive experience. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!Warm regards,The GoGoGrandparent Team
I was so impressed and grateful. I went to the store 11/28 and found when I called for a ride home that I didn't have enough money to cover the trip home. Your representative was so nice and helpful. He got me a ride and said no worries they would take out the fee on 11/30. If that doesn't deserve a 5 star review I don't know what does I would have been outside ****** begging for a ride home
Business response:
Dear ***,Thank you for sharing your experience with us! We're delighted to hear that our representative was able to assist you when you needed it most. Your satisfaction and safety are our top priorities, and we're here to help whenever you need us. We truly appreciate your kind words and 5-star review. If you ever require our services again, please don't hesitate to reach out. We're here to make sure you get to your destination comfortably and safely.Warm regards,The GoGoGrandparent Team
We had a flawless experience for GrandMom who's 82 and sight impaired. The network is VERY robust and the driver arrived in a new ***** Accord in FOUR minutes. .28 cents a mile! While the company is in the growth stage, and we wish they had an app - it sure is fantastic for rural areas too! We are delighted with GoGoGrandParent. Website dashboard is wonderful. She even asked the driver to hit the Wine shop on the way home, and he did! No problem. Now they store all her destinations. The drivers HELPED her and they were REALL... read more
Business response:
Dear Cate,Thank you for sharing your wonderful experience with GoGoGrandparent! We're thrilled to hear that grandmother had a flawless and safe ride with us. Our aim is to provide a robust and reliable service, and we're delighted to have met your expectations. We're continuously working on improving our services, and your feedback is highly appreciated. If you ever need a ride again, don't hesitate to reach out. We're here to help!Warm regards,The GoGoGrandparent Team
Go Go Grandparent is a great ************* the lady that picked me up to take me to a doctors appointment was so professional and polite I would take this service again .Thank you Go Go Grandparent for a wonderful experience .
Business response:
Dear April,Thank you for your kind words! We're delighted to hear that you had a wonderful experience with GoGoGrandparent. Providing professional and polite service is what we strive for, and it's fantastic to know that your driver met these standards. Should you ever need transportation assistance in the future, don't hesitate to reach out. We're here to help you get to your destinations comfortably and safely.Best regards,The Go Go Grandparent Team
Terrific service! Have used them many times now. Invaluable to seniors
Business response:
Dear ****,Thank you for your kind words! We're delighted to hear that you've found our service invaluable. We're here to make transportation easier for seniors, and we appreciate your continued trust in us. If you ever need assistance or have any questions, please feel free to reach out. Your satisfaction is our priority!Warm regards,The GoGoGrandparent Team
This morning a nice man came to pick me up on time, and in the car type. He was very helpful getting me in and out of the car, and putting together the ******, and putting my art stuff in the trunk. He was very knowledgeable and a lot of fun. He took me to the art studio on time unloaded the ****** and all the stuff I had so thanks to him it was a lovely experience. That made up for the young man who took the reservation the day before. He had significant problems finding my account, and even more problems in lining up the r... read more
Business response:
Dear *****,Thank you for taking the time to share your experience with us. We're pleased to hear that your ride with our driver went smoothly and that he provided excellent assistance.However, we sincerely apologize for the inconvenience you faced during the reservation process. Your feedback is invaluable, and we're actively working to address the issues you encountered. We've already filed a request for a supervisor to contact you and review your account setup to ensure a smoother experience in the future.Your comfort and ... read more
I made my reservation in advance. As promised, they were kind enough to remind me when my reservation was scheduled and when the driver would arrive. Everything about the service from sign-up to rides to and from my destination was absolutely perfect. Thank you Go Go Grandparent.
Business response:
Dear *****,Thank you for sharing your experience with us! We're thrilled to hear that everything from your sign-up to the rides to and from your destination went perfectly. Providing a smooth and reliable service is what we aim for, and we're glad to have met your expectations. If you ever need our assistance again, don't hesitate to reach out. Safe travels!Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,542 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.