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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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This service is always prompt and courteous .. was there to pick up my veteran neighbor for me in less than 3 minutes from a Dr off off of ********* in ********* *******..A very handy phone number to have when you physcally cant be there to pick a friend or loved one up and get them to where they need to go
Business response:
Dear *********************,Thank you so much for your wonderful review!We're thrilled to hear that you found our service prompt and courteous. Being there for our passengers when they need us most is what we're all about. Your kind words truly warm our hearts.If you or your neighbor ever require our services in the future, please don't hesitate to reach out. We're here to help make every journey a smooth one!Warm regards,The GoGoGrandparent Team
My over all experience with Go-Go proved to be excellent.The driver ***** was out standing.
Business response:
Dear *****************,We're absolutely delighted to hear about your excellent experience with GoGoGrandparent! It's fantastic to know that ***** provided you with outstanding service. Thank you for choosing GoGoGrandparent, and if you ever need assistance in the future or have more feedback to share, please feel free to reach out. We're here to make your rides exceptional!Warm regards,The GoGoGrandparent Team
I had very pleasant drivers who arrived in minutes after I called and got me to the destinations safely and efficiently. There is a lack of parking in the Milwaukee downtown area so the cost of this service was offset by not having to waste time searching for a ( more expensive, perhaps less safe) parking area. Both drivers were pleasant and quick to arrive at pick up…
Business response:
Dear *******************,Thank you so much for taking the time to share your experience with GoGoGrandparent! We're thrilled to hear about your pleasant rides with us in *********.It's fantastic that our service has been both convenient and cost-effective for you. We understand the challenges of parking in busy downtown areas, and we're delighted to provide a hassle-free alternative.We'll continue striving to offer you safe, efficient, and enjoyable rides. If you ever have more feedback or need assistance, please don't hesit... read more
I am very glad to have GoGo, I use their service every week, and lately have come across some very nice drivers, that are kind enough to pick me up right on my driveway, they are polite and give great service that way, but I also let GoGo know if I experience a problem and they take care of it, which is the right thing to do, very glad to have GoGo, how else would I get to my destination, so I had to make a comment.
Business response:
Dear *************,Thank you so much for taking the time to share your positive experience with us.We're thrilled to know that our service has been a reliable and convenient means for you to reach your destinations. It's wonderful to hear that you've had the opportunity to ride with kind and polite drivers who go the extra mile to provide excellent service.Thank you for choosing GoGoGrandparent, and we look forward to serving you for many more journeys to come.Warm regards,The GoGoGrandparent Team
I needed a ride to the grocery store. the servtce was very efficient and the driver was friendly and helpful.
Business response:
Dear *********,Thank you for sharing your experience with us! We're delighted to hear that you found our service efficient and that your driver was friendly and helpful.If you ever need assistance with transportation to the grocery store again or even groceries delivered to your doorstep, feel free to give our grocery department a call. We're here to make getting around and stocking up on essentials easier for you!Warm regards,The GoGoGrandparent Team
We are very pleased with this company. The driver arrived right on time, he was professional and drove a nice car and got us to our doctors appointment a few minutes early. We needed a ride back home I called GoGo Grandparents to request a ride back to our house. They told me the driver would be at the doctors office in 3 minutes and they were right. By the time we got to the lobby the driver had arrived. Again he was very professional and very nice car. This was the first time we had to use a car service and we were so impr... read more
Business response:
Dear *****,Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you had a smooth and pleasant ride to your doctor's appointment.It's wonderful to know that our service exceeded your expectations, especially since it was your first time using us. We appreciate your recommendation and are grateful to have had the opportunity to assist you.If you ever need transportation in the future or have any questions, please feel free to reach out. We're here to help!Warm regards,... read more
I have been using now GoGoGrandparent for over 5 years. I am disabled, do not own a car and the cell reception is very bad in my area so it is next to impossible for me to directly use Uber or Lyft to order rides. I highly praise GoGoGrandparent and thank them deeply for coming up with this concept as it has been a Godsend for me in my situation in life. ?
Business response:
Dear *****,Thank you so much for your heartfelt feedback! We're truly grateful to have been able to assist you over the past five years. Your words warm our hearts and remind us of why we do what we do.It's wonderful to hear that GoGoGrandparent has been a reliable solution for your transportation needs. We're here to make life a little easier, and we're thrilled to have been a part of your journey.If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here for you, and we'... read more
Go-Go Grandparents effort and success in obtaining car service at a desired time to a requested destination has been excellent. Their punctual follow-up and professional and helpful staff are commendable. Very happy to have signed up with this organization.
Business response:
Hi ******,We truly appreciate your kind words and are delighted to know that you're very happy with our service. Your satisfaction is our top priority, and we're here to assist you whenever you need us. If you have any questions or require assistance in the future, please don't hesitate to reach out. Thank you for choosing GoGoGrandparent!Warm regards,The GoGoGrandparent Team
I experienced grade A service. This service helps seniors bypass the hype when using apps on the phone. My experience was that in the Uber app, I could not put in my new address. I could not put in my destination address. There was no Customer phone to call !!! It was imperative that I keep my appointment. So I really lucked up on this company. The Customer rep. was so solicitous, explained everything calmly to me. The driver was excellent There is a recurring fee monthly for the service. I will gladly pay! I hope other Seni... read more
Business response:
Dear *******, We're thrilled to hear about your grade A experience with GoGoGrandparent! It's heartwarming to know that we could step in and provide the help you needed when you encountered difficulties with other apps. Thank you for your kind words about our customer service representative and the driver. Your recommendation means a lot to us, and we hope more seniors will discover the convenience and reliability of our service. If you ever have any questions or need assistance in the future, please don't hesitate to reach ... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,542 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.