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Good Hope
- Dental
- Queens, NY
About this business
Location details
12115 Liberty Ave, Queens, NY, 11419, United States
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I was contacted regarding the car by who I thought was a sales rep. I arrived on the day that I said, which was my day off. I do not like to waste time, my time is precious to me, and honestly almost didn't go in. But, I made the appointment and want to follow through with what I say I am going to do. When I arrived I discovered that the car had been sold and I was not told ahead of time though I had received several correspondence emails up until the day of my visit. Then I discovered that I was only contacted by an offsite... read more
They were slow in contacting me. They were polite once they did.
Business response:
Hello Angelo, Our redefined car buying process is known for being not only simple & fast, but in a stress-free environment and we apologize you did not experience that. We want to look into your situation more. Please email me at mateo@hgreg.com with your situation so we may take further action. Thank you.
Van did not have the jack that was supposed to be with the vehicle and it didnt have the owner manual...I contacted the salesman Eddy Calero and he said he would look into it...I will keep you updated..I believe he will remedy the situation
I wouldn't recommend not even to my enemy. They don't know how to treat people. After two days of waiting for a deal to go through. I would give -5 stars
Business response:
Dear 2015 Kia Optima EX Owner, I apologize that you didnt get premier service that HGreg strives to achieve with every customer that walks through it's doors. We rely on customers like you with feedback to continuously improve our services. If you are still in the market for a vehicle, please contact me at mateo@hgreg.com so I can assist you in finding you your dream car! Sincerely, HGreg Customer Care Team - Mateo
Was at hgreg in Doral for at least 4 hours. They offered little to nothing for my trade in. Went to nissan the next and got top pay for my trade in and a better vehicle. The salesperson along with everybody else in Doral was the worst. Never will I recommend anyone to go there.
Not happy with treatment from stuff
I was over 175 miles from this dealership. I contacted a local mechanic in their area to check out the truck. They wouldn't let the mechanic come take the truck to his shop and would not take it themselves to his shop to be checked out. Makes you wonder what they were trying to hide, of course they'll tell you it due to liability as to why they can't let someone else check out the vehicle.
Do you know when car salesman is lying to you? When hes moving his lips!
They make you feel , buying a vehicle from them is kind of doing you favor. Communication is very bad with them.
Frequently asked questions about Good Hope
How is Good Hope rated?
Good Hope has a 3.5 star rating with 223 reviews.
When is Good Hope open?
Good Hope is open now. It is open 24/7.