This profile has been claimed by the business owner or representative.
Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
Get directions
Fair Bathroom small AC was out of reach to adjust temp
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced Best regards, The Grand Legacy Hotel
Excellent place if your sole purpose is to sleep and be super close to Disneyland. Next time we will stay at The Westin. For the price breakfast should have been included. Also the rooftop was closed the one night we could have gone. So we gave our business to the Westins rooftop bar. The proximity to Disneyland.
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced Best regards, The Grand Legacy Hotel
Fair
Good One of the elevators wasn't working and I had to go out of my way to get to my floor with my ECV scooter. Close to Disneyland
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Fair
It was okay, I definitely wouldn't stay here ever again There wasn't a room available to us until 3:15..check in is at 4. They charged us almost 30.00 for early check in even though the person next to me was also checking in early, they didn't have to pay the extra fee. The location, very close to Disneyland
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced Best regards, The Grand Legacy Hotel
Disappointing. Priced like a nice hotel but is actually a dated motel It felt like a motel. The beds were very uncomfortable, everything was very dated, the doors to the bathroom didn't lock in any of the rooms, the walls were so thin we could hear all the neighbors, our door had a huge gap under it, so the noise level and heat got in easily, the carpet was disgusting. The location to the park was so convenient and was the only real perk to the hotel.
Business response:
We are extremely sorry about your unsatisfactory experience with the noise in your room. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Fair
Close to Disney, but very basic, older facility, could have been cleaner and more sound proof as we heard every step the Location to Disney The locations was very close to Disney which was the main reason we chose this motel
Business response:
we appriciate your feedback.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,687 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.