Grand Legacy At The Park

4.0

Hotels
Anaheim, CA

About this business

Hospitality Hotels

Location details

1650 S Harbor Blvd, Anaheim, CA, 92802, United States

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4.012,330 reviews

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Laura

a year ago

Very close to the Disneyland Parks Dated. We stayed in a bedroom next to the elevator and it was loud. VERY. But good enough for the money. It was convenient to go walking to the Disneyland Resort

Business response:

Thank you Laura for providing feedback on your stay, we appreciate your honesty. We hope you will visit us again soon and allow us to show you a better experience.

Peggy

a year ago

Our stay was good - and not so good Confusion with original key cards not working We were given the wrong room number, both verbally & written. We finally got that straightened out. The next night the key cards stopped working, so we had to go all the way back to the front desk to get new cards - again! Convenient location. Comfortable beds & bedding. Two sinks. Fridge, microwave, & coffee maker.

Business response:

We are so sorry to hear that there was a misunderstanding with your room number and key card. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Kayoko

a year ago

Pleasant There was no provision of water bottles to guests. I didn't think the staff was so friendly. The room was clean and comfortable.

Business response:

Hello Kayoko, We apologize if your experience fell short of your expectations. We will make sure to bring your concerns to management and discuss how we can be able to provide more accommodations to our guests and provide better customer service.

Hilda

a year ago

Fair Rude staff specialist the supervisor or manager Really close to Disney land

Business response:

Thank you for taking the time to provide feedback about your recent stay with us. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We will make sure to let upper management know of your concerns.

Alicia

a year ago

It worked fine for our two night stay . We won't stay again there are other cleaner better options for the same pric Older building . Very loud old air conditioning . Wouldn't let us park after check out for a few hours unless we paid another parking fee . Parking was extra even after expensive stay for a not so nice facility . Friendly staff and room was ready early . Location to Disney was so perfect . Lots of food options around .

Edgar

a year ago

Good in general, could probably find better for the same price. Check in was very late at 4 o’clock.

Anthony

a year ago

Totally worth the value of staying off Disney property if you’re looking for a close hotel and want to save some money. Super close to Disneyland and great staff!