This profile has been claimed by the business owner or representative.
Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service department is second to none! Outstanding customer service, from the valet pickup and drop service to Mr. Santos always keeping me informed. Never have I had issues with the service department! Committed to excellence and satisfaction! Keep it up!
Business response:
We greatly appreciate your wonderful feedback about our service department! It's truly rewarding to hear that our team has consistently delivered exceptional customer service that exceeds your expectations. We're delighted that our valet pickup and drop-off service has made your experience more convenient, and that Mr. Santos has kept you well-informed throughout the process. Your recognition of our commitment to excellence and customer satisfaction means everything to us at Grand Prairie Ford. We'll be sure to share your ki... read more
Perfect dealer, fast service and amazing vehicles, recently serviced a car and was fast and easy
Attention to detail Antonio stayed on top of the repairs and kept me informed throughout
Been happy with the service and salesman. I give it higher if they had more selection
Extremely quick and reliable service. Got us in and out in same day. Being out of town, we couldnt wait.
Fast service. Great communication and was accommodating. Kris was great! I got my truck back in the time he said.
The service was amazing 😍 My servicer was Bradley, he assisted me in whatever I needed. Thank you Bradley for everything you do.
Business response:
We are elated to hear about your wonderful experience with our service team! It's fantastic to know that you received such exceptional assistance and that everything you needed was taken care of. Your kind words about the outstanding support you received truly brighten our day. We're grateful for customers like you who take the time to share their positive experiences. Your feedback motivates our entire team to continue delivering the high-quality service that Grand Prairie Ford is known for.
Smooth and comfortable The experience at Grand Prairie ford was very easy and smooth. Made me very comfortable and confident in there repair.
Business response:
Thank you for your wonderful feedback about your recent service experience. We're delighted to hear that everything went smoothly and that our team made you feel at ease throughout the repair process. Your confidence in our work means everything to us at Grand Prairie Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
I originally brought my truck in to perform a recall inspection. The service advisor was courteous and assured me that he would address all my issues. That is great customer service
Business response:
We are utterly delighted to hear about your positive experience with our recall inspection service. Your recognition of our service advisor's courteous approach and commitment to addressing all your concerns means so much to us. We take pride in ensuring every customer feels heard and well-cared for during their visit. Thank you for taking the time to share your experience. We look forward to continuing to provide you with the exceptional service you deserve.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.