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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My experience at GPF was outstanding because of the sincerity of Jackie Mercer and staff. The process was smooth and everyone was doing their jobs as expected by me, the consumer.
Business response:
We are honored to hear about your outstanding experience with our team. Your feedback about the sincerity you experienced and the smooth process means so much to us. It's wonderful to know that our staff met your expectations and provided the level of service you deserved as our valued customer. Thank you for taking the time to share your positive experience.
Always a great experience. I have been a customer for 20 years buying from Jackie Mercer
Business response:
We are thrilled to hear about your wonderful experience with us over the past two decades. Your loyalty as a long-term customer means everything to us at Grand Prairie Ford. It's fantastic to know that you consistently have positive experiences when visiting us. Building lasting relationships with valued customers like yourself is what drives our commitment to excellence. We truly appreciate your continued trust in our team and look forward to serving you for many more years to come.
John, Jason, and Joel provided to me what is perhaps the most efficient customer care I have ever received. I was absolutely blown away — and grateful.
Business response:
We are utterly delighted to hear about your outstanding experience with our team! Your words about receiving the most efficient customer care truly mean the world to us. We understand how important exceptional service is, and we're grateful that our staff was able to exceed your expectations in such a meaningful way. It's wonderful to know that you felt both impressed and well taken care of during your visit to Grand Prairie Ford. Thank you for taking the time to share this feedback - it helps us continue providing the high-... read more
great service from everyone great service from everyone. the vehicle we chose works great for our family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our entire team provided you with exceptional service throughout your visit. It brings us great satisfaction to know that the vehicle you selected is working perfectly for your family's needs. Your positive feedback about our team's dedication to customer service truly means the world to us. We appreciate your trust in choosing us for your automotive needs and look forward to serving you and your family for many years to ... read more
Very friendly and worked with us to make the sale. I visited 6 other dealers a chose to go when your dealership. Sale person Inna was great and knowledgeable of the truck. Thanks so much
Business response:
We are delighted to hear about your wonderful experience with us! It means so much to know that our friendly approach made all the difference in your decision. We understand how important it is to find the right dealership when you're making such a significant purchase, and we're honored that you chose Grand Prairie Ford after visiting multiple locations. Your recognition of our team's knowledge and expertise truly makes our day. Thank you for taking the time to share your positive feedback - it helps us continue providing e... read more
The dealership had a great selection of new cars and trucks to choose from, and it is very convenient from my home.
Business response:
We are thrilled to hear that you found our wide variety of new vehicles impressive and that our location works well for you. It means so much to know that we could provide you with plenty of options to choose from when selecting your vehicle. We understand how important convenience is when visiting a dealership, and we're glad that our location made your experience easier. Thank you for taking the time to share your positive experience.
Mr. Mercer was fantastic to work with and listened to what I as the client was looking for. He worked extremely quick and efficiently creating a seamless purchase experience. Very thankful my family was able to work with him!
Business response:
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exactly the kind of attentive service we strive to provide, with someone who truly understood your needs as a client. We're thrilled that your purchase process went so smoothly and efficiently. Your satisfaction means everything to us at Grand Prairie Ford, and we're honored that your family chose to work with us. Thank you for taking the time to share your positive experience.
Ver helpful and knowledgeable. Laid-back allowing me to make my own decisions with no pressure. Those I interacted with were courteous and welcoming. I will definitely refer Grand Prairie Ford to my friends and family. Brenda Rosas was great. She is a keeper.
Business response:
We are overjoyed to hear about your positive experience with us. Your feedback about our team being helpful and knowledgeable means so much to us. We're glad you felt comfortable making your own decisions without any pressure - that's exactly the kind of relaxed environment we strive to create for all our customers. It's wonderful to know that everyone you met was courteous and made you feel welcome. Thank you for trusting Grand Prairie Ford and for being willing to recommend us to your friends and family. We truly appreciat... read more
Friendly, knowledgeable, and honest—made buying my new truck a great experience and transparent, no pressure.
Business response:
We are thrilled to hear about your wonderful experience with our team! It means so much to us that you found our staff to be welcoming, well-informed, and straightforward throughout your truck purchase. Creating a comfortable environment where customers feel at ease without any high-pressure tactics is exactly what we strive for every day. Your feedback about the transparency during the process truly validates our commitment to honest service. We appreciate you taking the time to share your positive experience at Grand Prair... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,776 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.