Grand Prairie Ford's cover image

This profile has been claimed by the business owner or representative.

Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,023 reviews
Select a rating
texasghost's profile image
texasghost 
2 months ago

Great rockelle is a great service advisor She understood my issue and promptly scheduled a fix 

Business response:

Your positive experience means so much to us at Grand Prairie Ford. We're delighted to hear that our service advisor provided excellent support by listening carefully to your concerns and quickly arranging the necessary repairs. Having team members who truly understand customer needs and take swift action to resolve issues is what we strive for every day. Thank you for taking the time to share your wonderful experience with us. 

LARRYMOCK2623's profile image
LARRYMOCK2623 
2 months ago

I took my car in on a Saturday. I ask the young man how long it would take, he said maybe today or we will have it ready by Monday. I told him I had a funeral to attend on that Monday. He said i will see what we can do. Later that same day I got a call that my car was ready. Thank you for everything. 

Business response:

Thank you for your wonderful feedback about your recent service experience. We understand how important it was for you to have your vehicle ready for such a meaningful occasion, and we are truly glad our team could accommodate your timeline. It means so much to us that our staff member went the extra mile to prioritize your repair and have your car completed the same day. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future. 

arcefrank34's profile image
arcefrank34 
2 months ago

Good The experience was good and they help me with my truck i will go back okay 

Business response:

We are honored to hear about your positive experience with us. It's wonderful to know that our team was able to help you with your truck and that you found the service satisfactory. Your satisfaction means everything to us, and we truly appreciate customers like you who take the time to share their feedback. We look forward to serving you again and continuing to provide the quality assistance you deserve. 

jwn7882's profile image
jwn7882 
2 months ago

Difficult problem solved by caring professionals in the service dept. I will use your service department with confidence in the future 

Business response:

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that our professionals were able to work through the challenging issue you faced and provide the caring support you needed. Your confidence in returning to our service department means everything to us, and we look forward to continuing to provide you with the reliable, professional service you deserve. 

rt3's profile image
rt3 
2 months ago

First class treatment Good people great service department. I'm very pleased. Number one in my book 

Business response:

Your positive feedback truly means everything to us. We're delighted to hear that you experienced exceptional treatment and found our team to be wonderful people. Knowing that our service department exceeded your expectations and earned such high praise fills us with pride. Your satisfaction is what drives us every day, and we're honored to be your top choice. Thank you for taking the time to share your experience. 

ddehaes's profile image
ddehaes 
2 months ago

All good Wine 23 456-789-1011 1213, it was all good, I can't say anymore Screw you 

Jeffstringer66's profile image
Jeffstringer66 
2 months ago

I had a really good experience with Nelson Courtney. He was very thorough with detail on the service that was being done. 

Business response:

We appreciate your feedback. We’re glad Nelson Courtney provided thorough and detailed service information during your visit. Thank you for your trust, and we look forward to seeing you again. 

TEXLES357's profile image
TEXLES357 
2 months ago

It's the best dealership in Texas! I've always had an outstanding experience here! Nelson ROCKS! 

Business response:

We appreciate your feedback. We’re glad Nelson consistently takes great care of you and your vehicles during service visits. Thank you for your trust, and we look forward to seeing you again. 

TEXLES357's profile image
TEXLES357 
2 months ago

Nelson ROCKS! !! Nelson always takes excellent care of me and my vehicles every time I need service! 

Business response:

We appreciate your feedback. We’re glad Nelson consistently takes great care of you and your vehicles during service visits. Thank you for your trust, and we look forward to seeing you again. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,023 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.