This profile has been claimed by the business owner or representative.
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly and efficiently. Literally had cars ready to go and already set up our first service appointment before we left. They didn’t haggle us on pricing and actually gave more on trade then they originally offered. I was very surprised, coming from the car business world, when we went back to finance, and they did try to sell us al... read more
Business response:
We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.
Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received.
Grand Prairie Ford is great because they get you in and get the deal done. There’s no back and forth like the others. Will definitely have my business from now on!
Business response:
We are delighted to hear about your positive experience with our streamlined approach to getting deals completed efficiently. Your feedback about our straightforward process without unnecessary back and forth really means a lot to us. We work hard to make the car buying experience as smooth and hassle-free as possible for our customers. Thank you for choosing Grand Prairie Ford and for your commitment to continuing our business relationship. We look forward to serving you again in the future.
Smooth. Jackie was very helpful. Im happy with my new vehicle It was a great time
Business response:
We are pleased to hear about your smooth experience with us! It sounds like you had a wonderful time finding your new vehicle, and we're thrilled that everything went so well for you. Your satisfaction with your purchase means everything to our team. Thank you for sharing your positive experience - feedback like yours helps us continue providing excellent service to all our customers.
Wonderful dealership Sebastian did a great job taking care of me. I will definitely be a repeat customer.
Business response:
Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you received excellent care and had such a positive visit to our dealership. Your kind words about the outstanding service you received truly make our day. We look forward to welcoming you back and continuing to provide you with the same level of exceptional service that made your experience so memorable.
Clean very helpfel curtious explained all apps all funziona of vehicle test drove two different vehicles got good DEAL
Business response:
We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that you found our facility clean and our team helpful and courteous throughout your visit. We're pleased that we could thoroughly explain all the vehicle features and functions, ensuring you felt confident and informed. Taking the time to test drive different vehicles is important to us, and we're delighted that this approach helped you find the right fit and secure a great deal. Your satisfaction means everything to us, and we tr... read more
Very friendly staff and salesmen. Worked hard to make the sale and very appreciative of all the help they gave me.
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff made such a great impression with their welcoming approach and dedication. We take pride in having team members who work diligently to assist our customers throughout their journey with us. Your kind words about the helpful service you received mean a great deal to everyone at Grand Prairie Ford. We truly value customers like you and appreciate you taking the time to share your experience.
Excellent Service. Sebastian is the best sales person always going above, and beyond .Will definitely be a repeat customer.
Business response:
Your feedback is incredibly valuable and we are thrilled to hear about your outstanding experience with our team. It means the world to us that you received such exceptional service and felt that your sales representative went above and beyond to meet your needs. We understand how important it is to have someone who truly cares about finding the right solution for you, and we are delighted that this level of dedication made such a positive impression. Your confidence in returning as a repeat customer speaks volumes about the... read more
Inna made my first time purchasing experience fun and smooth. She was super sweet. Had a 10/10 experience.
Business response:
We are pleased to hear about your wonderful first-time purchasing experience with us. It sounds like your experience was both enjoyable and seamless, which is exactly what we strive for with every customer. We're thrilled that you had such an outstanding visit and found the service to be exceptional. Your feedback about having a top-notch experience means so much to our team. We truly appreciate you taking the time to share your positive thoughts about your visit.
Grand Prairie Ford has a 4.3 star rating with 10,776 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.