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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Outstanding experience from start to finish. The staff was knowledgeable, honest, and made the entire process smooth and stress-free. I would absolutely recommend this dealership to anyone looking for excellent service.
5 Christian was fantastic. I was working with another dealership that I had bought trucks from multiple times before but this time they weren't being as transparent and I called a Christian and with in 30 min he had everything I asked for and then beat their deal. No games no back and forth junk just super straight and he was fantastic
Everything was quick and professional. Will be buying more vehicles in the futures and will be recommending friends and family
Business response:
We genuinely appreciate your feedback about the efficiency and professional service you experienced. It's wonderful to hear that we could make your visit smooth and straightforward. Your confidence in choosing us for future vehicle purchases means everything to our team, and we're honored that you would recommend our services to your loved ones. We look forward to serving you again and helping your friends and family with their automotive needs.
Ana was amazing the whole transaction. She has a lot of knowledge and was very helpful through the whole transaction.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like Ana provided exceptional service throughout your entire process, and we truly value your recognition of her extensive knowledge and helpfulness. Your positive feedback about the transaction means so much to us at Grand Prairie Ford. We take great pride in having knowledgeable team members who go above and beyond to ensure our customers have an outstanding experience from start to finish.
I was not planning on having to buy a new truck but unfortunately I had to due to mine breaking down. Josue Cruz, Chad and the rest of the Grand Prairie Ford team turned what has been a bad week overall into an outstanding experience. I couldn't have asked for more during my time of need and will continue to be a repeat customer at GP Ford. Thank yall for the support and dedication.
Awesome customer service. Traveled from about 2 hours and will do it again! Thanks for every thing.
Jackie and the team did everything asked of them. They found me the exact truck I wanted at a great price.
Great customer service through the entire process. 100% satisfied with the whole team and my purchase.
Business response:
We are honored to hear about your outstanding experience with our team. Your satisfaction with the entire process and your purchase means everything to us at Grand Prairie Ford. We truly value customers like you who take the time to share their positive experiences. Your feedback about our customer service reinforces our commitment to providing exceptional support throughout every step of the vehicle purchasing journey. We appreciate your trust in our team and look forward to serving you again in the future.
I already did this survey Read my last survey. I don't want to fill it out twice
Business response:
Your review is appreciated and we completely understand your concern about completing duplicate surveys. We recognize that your time is valuable and filling out the same information twice can be frustrating. Your previous feedback is important to us and we want to make sure we have captured all of your thoughts from your experience. We will work to streamline our survey process to avoid any confusion in the future and ensure that customers like yourself don't encounter this type of inconvenience.
Grand Prairie Ford has a 4.3 star rating with 11,030 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.