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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Welcome to Grapevine Lincoln, your premier Lincoln dealership located in the heart of Grapevine, TX. We also serve the surrounding areas, including Southlake, Flower Mound, and Coppell. We offer a wide range of Lincoln vehicles, including the Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus. Our dealership is not just about selling cars; it's about creating an experience. Our certified technicians are ready to handle all your service needs, from oil changes and tire rotations to using OEM parts for top-quality repairs ... read more
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Just Do Your Job, PLEASE! The worst experience dealing with people and a dealership in my life. Horrible customer service, reluctant to acknowledge mistakes and take responsibility, unprofessional communication, or none at all from sales to management. Purchased a "supposed" Certified Pre-Owned 2014 Mustang on May 11, 2018 and have regretted it ever since. I was expecting the 172-point inspection to give me assurance of a reliabile, mostly damage free, vehicle with low mileage. Not at all what I received. Every negative issu... read more
service I purchased a lincoln mkx in 2014. at your dealership , and recently had it towed in for service , no one told me there were no loaner vehicles available. Also the service manager, Jeremy, failed to inform me that it would be two weeks before the vehicle would even be looked at.. I had to get a neighbor to take me to pick it up and take it elsewhere, where it was looked at immediately, and was only the battery, and was fixed immediately. I will never refer anyone to your dealership, and will never purchase a vehicle ... read more
The salespeople don't know their cars and are rude. I should have read the reviews before going to this dealership. They have the most unprofessional sales people I have ever met and I spoke with 3 people - ALL the same!! I was in the market looking for a Mustang GT and the salesperson I spoke on the phone wasn't available when I reached, so another one took over. Anyways, I knew what I wanted and I told him I wanted a GT with the 401A package/Shaker Audio/Driver Memory Seat. The person went and got another person just to te... read more
Garbage Why is there no zero star option? Where can I start, from a 15 minute conversation about how I don't want to buy gap coverage (why would I with a 10k down payment on a three year note) to being lied to about maintenance being covered. Now the blinkers, lights, horn, wipers all don't work but despite buying a 4K dollar warranty I have to cover the cost of rental and wait days for it to be fixed?! Do not buy here Also John G. a service manager here... I don't even have words to describe how rude, unprofessional and rev... read more
Two purchases were great now 10-20% hight then sticker. I have bought two vehicles from Grapevine Ford and everything was great but now they are engaging in faulty and deceptive advertising. Grapevine Ford post the MSRP on their website but the actual resale could be 20% higher. It is acceptable to add a premium due to demand and availability but they need to make that clear on advertising and sticker price. All other dealerships advertise true price. Very disappointed as they were very straight forward in the past.
This Dealership is a Joke (I know its long but please read!) Seriously worst dealership I ever had to deal with! I know going to a dealership is usually not a fun experience and they all want to get as much money out of you as possible but this place is by far the worst. First off they put amazing prices on their website for vehicles and once you call or actually go to the dealership to check it out the car is either " just sold this past week" or they will make up a fee and add a ridiculous amount of money to it. Oh and if ... read more
Poor Customer Service and Not Truthful I am active duty military and was an out of state buyer. I trusted them to be completely honest and transparent about the truck that I bought. Unfortunately, they completely lied to me about the condition and did a xxxx poor job with communication. For example, I was told there were no stains/rips/tears in the interior. Well, that was a LIE! I have a huge stain on the back seat. I was told that they would completely groom the engine and address any fluids that needed to be changed. Well... read more
Dysfunctional and deceptive practices I took my car to the service department for a system installation to occur at the dealership. Several days and just as many excuses later the install was not completed. Too add insult to injury my vehicle’s odometer had 100 additional miles over the number documented by service when the vehicle was dropped off. No explanation was provided for the mileage overage or the delays.
Worst dealership I’ve ever dealt with Dishonest, doubletalking, lying crooks. Told lie after lie, got caught in all of them and passed it off as “that’s what I was told by so-and-so”. The sales manager David was the biggest xxx of them all. The only person that tried to make it right was the finance guy. I wouldn’t recommend this place to anyone. I’m still waiting on a call from the GM a week later. I work in Grapevine with 750 employees and I’ll share with them my experience. I am also screenshoting this review and posting ... read more
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.3 star rating with 2,276 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.