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Grapevine Lincoln

4.3

About this business

Welcome to Grapevine Lincoln, your premier Lincoln dealership located in the heart of Grapevine, TX. We also serve the surrounding areas, including Southlake, Flower Mound, and Coppell. We offer a wide range of Lincoln vehicles, including the Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus. Our dealership is not just about selling cars; it's about creating an experience. Our certified technicians are ready to handle all your service needs, from oil changes and tire rotations to using OEM parts for top-quality repairs ... read more

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.32,276 reviews
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Unhappy Customer of Grapevine Ford's profile image
Unhappy Customer of Grapevine Ford 
9 years ago

Bought a 2012 Ford Edge Unlimited with everything on it. This car is a lemon. In my first year owning it as a used car. The sunroof stopped working after the second use. The cruise control stopped working, the collision warning stopped working, and when trying to pass cars on the highway, the thud under the car occurs and the car has no power like it runs out of steam. This car is a lemon. Don't buy one and don't buy one from them. They are not going to do anything. Their solution is bring it in for repairs that I have to pa... read more

bobbyroberts2234's profile image
bobbyroberts2234 
9 years ago

These guys lie to you to sell a car and then rip you off! Recently, I had a very bad experience with this dealer. I went to that dealer to buy a used car. We agreed on certain price of the car after so much time spent on negotiation. He created a used vehicle order form with mentioning all the amounts. We both signed on that and I told him I will come tomorrow with payment and pick up the car. When I went to next day, he told me that he sold the car to other party. I recommend not doing business with this dealer. These guys ... read more

Carlyle's profile image
9 years ago

Very pushy, got irate when wanted to think about it Very pushy, not personable. The vehicle we looked at did not turn out to have all the features we were looking for, showed us another one that we liked, but wanted to think about since we were not planning to spend that much. Starting getting very irate and told us that he was in the business of selling cars and most people buy something other than they come in to look for, took a long time to get my car keys back so we could leave. Very immature! I have seen similar review... read more

1adam12's profile image
9 years ago

Jeremy Doolen, service adviser?? My wife took our 2008 Lincoln MKX into Grapevine Lincoln complaining about the transmission intermittent shuttering and hard shifts. We did an oil change ourselves the day before, and my son forgot to replace the oil cap. The service advisor, Jeremy Doolan, was told this, but ordered an total $69.00 oil change anyway. Also, he never even returnied my call, in which I explained that no oil change was necessary, and then all it needed was the cap put back on and a check of the oil level. Then, ... read more

Phillip's profile image
9 years ago

False promises I emailed and spoke with Zachary with Internet sales and after six emails from him along with two phone calls verifying when I would come into the dealership, I was told when I got there that they did not have the vehicle that he had talked to me about several times. When I asked him why he would have me come in there when he knew that the truck I wanted wasn't there; Zachary's response was that unless I sign paperwork for a car he would not bring in a car for me to test drive. I'm not sure whose policy it is ... read more

FedUpFordBuyer's profile image
FedUpFordBuyer 
9 years ago

False Advertising and LIES at every turn I spoke with Katy about a new Ford Explorer and asked for verification on the price they emailed me and that the vehicle was still on their lot, since we were driving 2 hours to get there. She assured me the SUV was still there and that the price was correct. I spoke with her 2 additional times, and both times I was assured the vehicle was there. About 30 minutes before our appointment (we had driven 1 1/2 hours with 2 kids by this time), I received a call from her stating that they h... read more

Tank1's profile image
9 years ago

No return phone calls regarding appt for recall My husband has called 3x no return call for a recall service. Anything happens we will sue the idiots get it together. There's No professionalism. 

BWilliams's profile image
BWilliams 
9 years ago

Terrible service I made the mistake of taking my vehicle in for repair the week after the holidays. I had driven over there on a Friday to talk to a service advisor explaining that a wheel alignment technician had discovered a problem with my axle and it was "throwing grease". I was given an appointment at eight on a Monday morning. Pulled in to the service area and was surrounded by people asking a bunch of questions. A bit much! Finally the service advisor that had helped me on Friday showed up and told me it would take a ... read more

corona17's profile image
9 years ago

Internet Sales 'm writing to let you know that I had a bad experience with your sales staff. I spoke with the internet sales manager, Juan Carranza and another manager, Darren who agreed today on a final price for a used 2014 Cadillac CTS and was assured to receive a buyer's order shortly thereafter. I made arrangements with my bank and was pre-approved for a loan, I contacted my insurance company, postponed weekly obligations and made arrangements to fly from South Florida with my wife to buy the car. Ten hours later, anoth... read more

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.3 star rating with 2,276 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.