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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Experience I was in the market for a used car and cars.com led me to Grapevine Ford. We were able to set up an appointment (age of Covid) and the process was as contactless as possible. The whole process took 2 hours at most.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Friendly and efficient Everyone is always nice and helpful. Prices are fair. Process was quick. Francisco Mendez was able to get all the vehicles brought up quickly for us to look at. We would highly recommend.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Great Service awesome staff They helped us get a great deal, it was a great experience from start to finish! Someone was always checking on us! Thank you so much!!!
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Good Experience buying a used MKZ Hybrid Effortless buying process. Friendly staff and worked with me to get a good deal. I now have a car that I feel I will own for a long time.
Business response:
I'm glad you had a good experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Customer Curtis Harvey was very helpful. I was there to turn in a lease car for a new lease car. He was very knowledgeable about the Ford Edge and the Ford Escape. Before I left with the Ford Escape, he very patiently walked me through using the different features. I would highly recommend him.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director
Very responsive and great experience Jon Waters was great to work with. Quick to find us exactly what we were looking for and patient with us through the process. Very happy with the customer service and the truck. Thank you!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Doctor Tony Mazan really went out of his way to make the sale go as smoothly as possible . The personnel in the finance department were tremendous as well! The whole transaction took less than an hour.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
2020 Fusion Mostly easy process. No high pressure. They will always try to get you into an extended warranty and additional insurance, but a couple of denials and we moved on.
Business response:
Thank you, Roger. We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. - Juan Cruz, Customer Loyalty Director
Great Service Upon arrival I was greeted. Although it took a while for someone to come I was pleased with them being honest and tell me that the car I wanted to test drive was being purchased and there was another vehicle they found for me. I was please with the alternative vehicle and purchased it.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,778 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.