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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Welcome to Grapevine Lincoln, your premier Lincoln dealership located in the heart of Grapevine, TX. We also serve the surrounding areas, including Southlake, Flower Mound, and Coppell. We offer a wide range of Lincoln vehicles, including the Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus. Our dealership is not just about selling cars; it's about creating an experience. Our certified technicians are ready to handle all your service needs, from oil changes and tire rotations to using OEM parts for top-quality repairs ... read more
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Lies and tricks First strike: both vehicles I was interested in online "weren't available anymore." Second strike: Admitted to the salesman I was a first time car buyer (whoops, never do that!) and was told the best interest rate I could get anywhere would be about 18 percent. My bank (USAA) quoted me 4.25 and the place I ended up buying a car from got me 3.9. Third strike: would not let me take car to my mechanic. Salesman pulled out all his tricks but I held my ground and did not get the vehicle. This is a used car dealers... read more
Horrible Service, Rude Employees and Lies, Lies, Lies I had a free oil change from the bad service that I got when we originally bought our car from this dealership, and when I took it in to get the oil changed, they messed up something and I ended up having an oil leak. After speaking with the service department and scheduling an appointment and having to take an entire day off work because they don't honor their appointments, I ended up having to get a rental car. When I went back to get my car, the ASSISTANT SERVICE MANAG... read more
Threats, Lies, Constant Blunders, & Intimidation I can't accurately describe with words what the people at Ford/Lincoln Grapevine have put my family through. We received threatening text messages and calls wanting to resell/take our already paid for car because they lost the paperwork (that we still have for evidence). The finance department submitted an inaccurate and incomplete loan request even after we told them we were going to get outside financing, because they admitted they made mistakes that could not be fixed. This... read more
Total joke of a dealership They took my money and ran. I bought a car about 2 months ago and have since been having problems. These guys will lie to you to sell a car and then rip you off! Tried calling multiple times and sent many emails to their "manager". Never got a response. They have the worst customer service. Every time I call, I have to be transferred to multiple people, and no one can help me with anything. Finally had to drive up there and yell at the idiot who sold me the car. After speaking to his manager, he ag... read more
Service Department is absolutely TERRIBLE!!! I bought a vehicle here in 2013 - a Ford F250 "Certified" pre-owned. A few months after I got it home it started giving me problems that were "under warranty" but not really according to their assistant service manager Aaron McBride. My vehicle made 4 trips to their dealership in a 3 week time period on a tow truck. Every time they charged me a "diagnostic fee" but never actually fixed anything. So I was out money, out a vehicle that also cost me money and it never got fixed. It g... read more
Horrible Sales, just can't remember what options you'd need! One of the sales rep (Chris Weatherspoon) reached out promising he had one of the spec'd cars I was looking out for and requested me to come in to take a look, promising a truecar exceptional price. Checked the inventory and called him again to confirm the availability when I didn't see it on their inventory, and he mentioned some PDI process wasn't put in to reflect on the website. Reached the showroom, just to get redirected to a different rep and a completely di... read more
Preown Purchase Bought a 2012 Ford Focus for $9990.00 , the internet dealer want 11888.00 car hadn't been totally inspected, nor vehicle maintence. I had priced other cars at same value , with more gadgets and better exterior and interior. The internet sales mgr wanted to place me in Cadallic . I told the guy didn't want a Cadallic this car was for work commute and business for my wife . I walked out during our conversation , and went to Park Cities Ford the the head inter dealership called me and said he wanted my business,... read more
TOTAL SCAM ARTIST! TOTAL SCAM ARTISTS! They lied and told us that we couldn't afford the car we wanted. They lied to us about our interest rate to bring up the cost of the car we got stuck with. They kept us there 6 hours while they goofed off in the glass office. (WE CAN SEE YOU JERKS!!!!) They lied to us about our "Great" Gap insurance package. And we bought the car on May 23rd, 2015. It is now July 1st! AND WE STILL HAVE NO CAR!!!!!!! They are unwilling to let us out of our contract and our first car payment is on July 7t... read more
Horrible Customer care after car purchase No dealership is perfect. But this is by far the worst experience yet. Grapevine Ford is super shady. I purchased a 2015 Jeep Wrangler recently, I've had nothing but issues from the start. They add an extended warranty to purchase price of every vehicle so watch out for that and don't trust service department either. They apparently can't even perform a pre-owned checkout or an oil change. My driver side wiper blade flew off on drive home (Houston) then a few days later check engine ... read more
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.3 star rating with 2,276 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.