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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,200 reviews
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Randy in Texas's profile image
Randy in Texas 
5 years ago

Good Experience buying a used MKZ Hybrid Effortless buying process. Friendly staff and worked with me to get a good deal. I now have a car that I feel I will own for a long time. 

Business response:

I'm glad you had a good experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Ann Tidwell's profile image
Ann Tidwell 
5 years ago

Customer Curtis Harvey was very helpful. I was there to turn in a lease car for a new lease car. He was very knowledgeable about the Ford Edge and the Ford Escape. Before I left with the Ford Escape, he very patiently walked me through using the different features. I would highly recommend him. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Benzel's profile image
Benzel 
5 years ago

Doctor Tony Mazan really went out of his way to make the sale go as smoothly as possible . The personnel in the finance department were tremendous as well! The whole transaction took less than an hour. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

AH's profile image
AH 
5 years ago

Very responsive and great experience Jon Waters was great to work with. Quick to find us exactly what we were looking for and patient with us through the process. Very happy with the customer service and the truck. Thank you! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Roger's profile image
Roger 
5 years ago

2020 Fusion Mostly easy process. No high pressure. They will always try to get you into an extended warranty and additional insurance, but a couple of denials and we moved on. 

Business response:

Thank you, Roger. We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. - Juan Cruz, Customer Loyalty Director 

Kimberly Burks's profile image
Kimberly Burks 
5 years ago

Great Service Upon arrival I was greeted. Although it took a while for someone to come I was pleased with them being honest and tell me that the car I wanted to test drive was being purchased and there was another vehicle they found for me. I was please with the alternative vehicle and purchased it. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

StephenR's profile image
StephenR 
5 years ago

Great Experience From making an appointment through sending us off in our new truck, we had great customer service. Ty in internet sales and Nolan in the finance office really made our purchase a great experience. We highly recommend Grapevine Ford. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Lloyd C.'s profile image
Lloyd C. 
5 years ago

Very Professional and Responsive Tonyo Thompson, our salesman was very responsive and professional. The entire experience was very smooth from the negotiation process to the financing. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Robby Hummert's profile image
Robby Hummert 
5 years ago

Overall great experience. Zero pressure. Had a great experience buying a truck from Carver Rademacher. Super laid back, no pressure, nothing weird, just a good experience, didn't take too long, all the staff seemed happy and approachable, and Carver was helpful and personable. Zach helped me in finance and was also helpful, personable, and kind. All good. I would easily recommend Grapevine Ford. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,200 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.