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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Welcome to Grapevine Lincoln, your premier Lincoln dealership located in the heart of Grapevine, TX. We also serve the surrounding areas, including Southlake, Flower Mound, and Coppell. We offer a wide range of Lincoln vehicles, including the Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus. Our dealership is not just about selling cars; it's about creating an experience. Our certified technicians are ready to handle all your service needs, from oil changes and tire rotations to using OEM parts for top-quality repairs ... read more
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ok service but they don't go above and beyond for customers It took over 5 hours from the time we got there to leave with our car. This included a test drive and they were busy but that seems excessively long. Not once were we offered a bottle of water or anything and they did zero negotiating and I mean zero. Also, when I went to meet with financing and decided to get the cheapest extended warranty they didn't tell me it would also increase the term of my loan by 6 months. The only way I realized was by going through and re... read more
Deceptive Service by LIARS and CON ARTISTS - DO NOT GO HERE I took my car into the dealership to be serviced. Alfonso did intake for my car. I called them 2 days later because no one ever called to tell me anything about my car and was told that I "accepted" the service (lie 1). After advising Marc that no one ever called me but I guess they could proceed, he "fixed" my car. I picked my car up just to drive it 20 minutes and have the same issues that was "fixed" repeat. Ford towed my car back in and gave me a rental. After S... read more
Worst Service Department in TEXAS! I was there over a week ago and took my mother n laws vehicle over because the touch screen quit working in her 2012 Ford Explorer. Dealer knew that mother n law had to return back home the next day and assured me they would get car fixed and have her on her way. 5 days later and the runaround by the service manager John that the Ford system was down and they couldn't update software kept my mother n law at a stand still . The Service Manager director didn't return multiple calls and don't ... read more
Switched Cars At Purchase And Lied About It The salesman picked out a car from inventory and said he could trade for it. We negotiated on the car and agreed on a price. The sales manager came in and took a little more off the top and closed the deal. He assured me they secured the trade and to come pick it up in 2 days. When I got there to take delivery I discovered on my own they didn't get the right car. I asked and they said it was, I referred back to our paper work and showed them it was not. The sales manager Jeremy fou... read more
Worst salesmen ever Made an appointment , when I show up and ask for Jarod Jaone, he blows me off , sends me to another salesman Ted hopton-jones, who treated me like I was a itrelevant broke man with a low fico score. I repeatedly asked him to prequalifiey me , and he just told me he couldn't till I found a car I wanted , spent an hour and a half there , and he would never prequalify . Both these salesman are stuck up idiots who assume you are broke because you show up in a work uniform to buy a car .!! This was the worst e... read more
Returning lease and fleet manager/used car manager is a liar Tried returning a car, which I was prepared to refinance and buy, but the fleet manager lied to me give times in a row when asked simple questions. I loved my prior five purchases there and gave recommended them to fifteen friends who have purchased from them. I am really disappointed. Please beware if you have to deal with him, because he will lie to you and make up additional costs and not be able to clearly explain why and where these made up charges are coming ... read more
Sales Person Unprofessional The salesperson Alexander Popp was unprofessional. He was pissed he didn't make any money off the sale. When I told the salesperson that I was approved by my credit union for 2.99% he said we can give you the same rate and they make commission by financing thru the bank if he can get the sales price lowered. I said 'Ok'. The salesperson comes back with a 5.99% and showed me my credit rating. I stated 'Why would I finance for 5.99% when I've been approved for 2.99%. The salesperson Alexander Popp s... read more
Pathetic customer service This place is a huge mess! I was going to have over a $1400 of service work done to my truck only to have the service director Tom DICKson treat me horribly, for complaining about the length of time it was taking to get a rental vehicle. He was just full of excuses rather than trying to take care of the problem. He tried blaming Enterprise and that they are not part of the dealership, but the dealership is the one who gives out the rental vouchers. Hey Tom, here is a clue for you. You hand out the v... read more
Salesman didn't listen and pushed cars I had no interest in. When we got to the dealer ship the first person who greeted us told us he only dealt with used cars and could not help since I wanted a new car. When asked if he could get a new car salesman we were told to ask at the reception desk. We asked the receptionist for a new car sales person and she looked at us funny and said she would call one. We started looking at the cars on the sales room floor while waiting. 15 minutes passed without anyone coming to help us or ta... read more
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.3 star rating with 2,276 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.