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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mediocre They were helpful if you were sitting right in front of them. If they went off somewhere, you'd be waiting and wondering where they are.
Business response:
Brian, thank you for your feedback. I never want a customer to feel ignored while visiting us. Please reach out to me, Juan Cruz, Customer Loyalty Director, at (817)481-3531 or loyaltydirector@grapevineford.com so I can speak with you about earning back your trust.
Just bought our new 2020 Explorer! We could not have asked for a better experience. Everyone we worked with were extremely professional and helpful with our vehicle search. We recommend Ford Grapevine to anyone who is looking for a new car!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Joyce Friendly and took good care of our needs and wants. Nice dealership and friendly people. Lots of inventory to choose from. Good deal on the used vehicle
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Service repair for airbags Pete was very professional and friendly. He did everything in a timely manner. They fixed the recall and washed my car for me. Great place
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Owner Great service. Jody was a great joy to work with.She restored my faith in your dealership. The parts took a little long to get there.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Rolling over a lease From making the appointment to the final handshake, everyone was nice, well informed, they offered options without being pushy. The numbers came in exactly as expected. All in all easy, fast, good experience.
Business response:
I'm glad you had a good experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Ken Smith Peter took great care to explain service and details of other services. Explained to me how the pickup up and deliver system which was great help to me.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
2019 Ford Ranger excellent service My sales manager Allen Elmore was great he was very professional and to the point no himhaing around was in it to help me get the deal done and make sure I was happy through the process overall great experience
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Peter was great keeping me informed Peter kept me informed throughout the progress of my repairs. Very helpful pickup and delivery. No surprises or suggestions for unwarranted repairs. Great experience with them.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open at 7:00 a.m.