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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,688 reviews
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Leah Montes's profile image
Leah Montes 
6 years ago

Great experience This was our first time to visit Grapevine Ford and we will definitely be buying from them again. Their atmosphere was professional but also laid back, and I enjoyed that much more than some of my previous buying experiences. Andrew was great to work with! He was a great help with everything from our trade in to helping us settle on a fair monthly payment. Zac in finance was also a joy to work with, he explained everything well and got us in and out quickly. I previously thought that buying a new car was a h... read more

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Joe's profile image
Joe 
6 years ago

Recall service Dropped off at 8am for a recall fix. It was ready at 1:30 pm. Andrew Shannon was a pleasure to work with. Great Customer Service. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Venny Diaz, Service Manager. 

JeremyL's profile image
JeremyL 
6 years ago

90k service Brought my F150 in for 90k service and it was a great experience. Bob kept me updated via text and everything was completed on time. Definitely going back for any of my service needs. 

Business response:

Thank you, Jeremy! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager. 

Gerrick Hartnett's profile image
Gerrick Hartnett 
6 years ago

Service Lara was extremely helpful and was in constant contact with me on updates on the service of my truck. Would definitely bring a vehicle back. Thanks again! 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager. 

Jonathan Matthews's profile image
Jonathan Matthews 
6 years ago

Thorough and Accurate Easy pick up and delivery. My service advisor made sure he had a complete list of my needs. The work completed efficiently but not so quickly that I felt as though something could have been overlooked. The problem was fixed and my truck was ready as promised. Also, my truck looked as clean as it did the day I bought it. Great job guys!!! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. -Venny Diaz, Service Manager. 

James Pack's profile image
James Pack 
6 years ago

Custermer Jodie was my point of contact with the service center.,,she was excellent keeping me in the loop every step of the way. I came away very satisfied and my car is running great! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager. 

Leslie Young-Wade's profile image
Leslie Young-Wade 
6 years ago

Great Experience Ty Young made the car buying experience so fast and easy. He is knowledgeable and professional. It was so fast and easy my husband didn’t even know we bought a car! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Gerry's profile image
Gerry 
6 years ago

Quick and Easy I had an airbag recall. I made an appointment online, dropped my car off the next day and got it back the day after. Bob even hand-washed my car. 

Business response:

Thank you for letting us service your vehicle Gerry. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager. 

Sam.'s profile image
Sam. 
6 years ago

Great Service They got me in and out in a timely manner and even shuttled me back and forth to my house. Tyler keep me updated and even washed and vacuumed my car. Thanks 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,688 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.