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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,778 reviews
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Manuel Anzaldua's profile image
Manuel Anzaldua 
6 years ago

Pastor Ana was fantastic and continually communicated great! She explained the process and the cost of the service! Love their attitude and the service Ana gave me! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Brumfield's profile image
Brumfield 
6 years ago

Buying a new car My wife and I had great experience at grapevine lincoln. The staff was super friendly and knowledgeable. They answered all of our questions. We would definitely recommend Grapevine Ford to our friends and family. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Melton's profile image
Melton 
6 years ago

Awesome service department Stopped in for service today had a appointment with Ana at 700 and was out by 758. Great service rep they are well trained to know what your car needs and they get it done. I always have said the dealership is the only place I will get my cars serviced. They are actually less expensive than the quick change places. I have been using Grapevine Ford since 2010 many of their employees have been with them that long. That says a lot. I am a highly satisfied customer and will continue to use Grapevine Fo... read more

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Venny Diaz, Service Manager. 

Charles Grapevine's profile image
Charles Grapevine 
6 years ago

Service I had The Works performed on my 2019 Expedition. Great value, excellent knowledgeable staff, completed ahead of schedule. I will definitely be back for future service needs. 

Business response:

Thank you, Charles! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager. 

Barbara's profile image
Barbara 
6 years ago

A Service today from Jason and staff. Both my husband and I have purchased our Ford vehicles from Grapevine Ford. Today’s service was provided by Jason who was attentive to my repair needs. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Venny Diaz, Service Manager. 

KP's profile image
KP 
6 years ago

nice experience Not a lot of pressure. Has a nice little cafe for when it opens again. Overall good experience. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Lacy M's profile image
Lacy M 
6 years ago

Great service and fast! Alfredo was able to rush my oil change and inspection so that I could make an appointment that I had. Great service and very fast! 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager. 

Garry Johnson's profile image
Garry Johnson 
6 years ago

Thanks. Garry kept me updated on the process and we found something I liked. It wasn't what I initially wanted, BUT, he surely got me in something that worked out better for me. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Steve Richardson's profile image
Steve Richardson 
6 years ago

Great Experience Ms. Barry was very professional, attentive and knowledgeable throughout the experience. The dealership was very clean and organized making the process relaxing. Was told that my service time should last a couple of hours to complete and sure enough, it was one hour and fifty minutes. Overall, I was very impressed with The experience. 

Business response:

Thank you for letting us service your vehicle Steve. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,778 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.