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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,688 reviews
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Lacy M's profile image
Lacy M 
6 years ago

Great service and fast! Alfredo was able to rush my oil change and inspection so that I could make an appointment that I had. Great service and very fast! 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager. 

Garry Johnson's profile image
Garry Johnson 
6 years ago

Thanks. Garry kept me updated on the process and we found something I liked. It wasn't what I initially wanted, BUT, he surely got me in something that worked out better for me. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Steve Richardson's profile image
Steve Richardson 
6 years ago

Great Experience Ms. Barry was very professional, attentive and knowledgeable throughout the experience. The dealership was very clean and organized making the process relaxing. Was told that my service time should last a couple of hours to complete and sure enough, it was one hour and fifty minutes. Overall, I was very impressed with The experience. 

Business response:

Thank you for letting us service your vehicle Steve. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager. 

GrapevineAg's profile image
GrapevineAg 
6 years ago

Smooth and easy experience Friendly environment. Easy process. Great deal. I will be buying another vehicle from them in the future. Definitely give them a try before looking anywhere else! 

Business response:

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Phil's profile image
Phil 
6 years ago

Professional service all around. Got "The Works" service for my 2016 Ford Fusion. Totally professional job by all concerned. Tyler Jaquess was especially helpful during the service process. I highly reccomend Grapevine Ford for servicing Ford vehicles. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager. 

Jack W.'s profile image
Jack W. 
6 years ago

15000 mile service Was pleasantly surprised and pleased that I was able to get my pickup truck serviced upon arrival. Service advisor, Ana, was extremely helpful and courteous considering Covid-19 situation. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Joe Riley's profile image
Joe Riley 
6 years ago

Aaron was super helpful and was very considerate Great job. Aaron did great. Very helpful and responsive. I would recommend my friends to ask for Aaron if they have service needs. Great job!! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Suresh Maganti's profile image
Suresh Maganti 
6 years ago

Great service by Clay. Really appreciate it. Great service, prompt attention, polite, friedly. Clay Remmert was excellent. He replaced Christian in the service department who was also excellent. This service center deserves five stars. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Venny Diaz, Service Manager. 

Adolfo's profile image
Adolfo 
6 years ago

Oil change Pete was amazing got me in out, thanks Pete! Went after work got in and out just in time for dinner. Thanks Pete see you next time. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,688 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.