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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Amazing Experience My salesman Chris Chrississipppi Curtis was very knowledgeable and prompt with everything. I was in and out in under two hours. That guy rocks entirely!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Oil change Great service department/ I only come here and the service was fast and efficient. She reviewed my account and offered me my normal service. Great job!!!!
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager.
Service Andrew did great job on both vehicles. Thank You . . . . . . . . . . . . . . . . . . .
Business response:
Thank you for letting us service your vehicle Scott. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager.
First vehicle maintenance Process took a little longer than expected but it is understandable given current conditions. Clay was very helpful and the car is running well. Will use Lincoln pick up and delivery for next scheduled maintenance.
Business response:
Hey there, Kate, thank you for choosing Grapevine Lincoln. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. If you have any further problems, please contact me, Venny Diaz, Service Manager, at vdiaz@grapevineford.com.
Boeing727 Great employees but hour and 20 minutes to long for state inspection but otherwise great friendly staff and did apologize for the wait will be back
Business response:
Thank you, Boe! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager.
Awesome Experience!!! I called ahead to inquire about a car I liked. I asked them if the price of car was the price of the car. Chris said yes, that’s the price. I asked if there was any additional fees besides tax, title and License and he mention there Is a fee for anti theft program. That fee was very reasonable, and based on this I came to see the vehicle. The car was ready for me to test drive it when I arrived. Our sales rep Cody A was awesome! I decided to purchase the car, but was waiting to see if they tried to add ... read more
Business response:
Thank you, Jennifer! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Oil change Went for oil change had an excellent service advisor who took good care of my truck Always a pleasure doing business at grapevine ford Have purchased several times here and always get service needs taken care of
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Lincoln For Life!!!! I bought my Lincoln from overseas and it was delivered to Lincoln in 2015. My car has only been serviced by Lincoln dealerships. I had my 35K mile service and initially I was to gave a break flush, air cabin filter change, oil change etc. I was given a loaner and within minutes of my car being in, miguel called and stated that at this time my brake fluid was still clean and that they wouldn't perform it. Now where else would have done that? They would have performed it just because. I have never been che... read more
Business response:
Thank you, Latonya! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Lincoln. --Venny Diaz, Service Manager.
Recall work Recall work preformed on 2012 F150. Very friendly fast and clean. Even washed the vehicle when completed. Couldn't have been more pleased with the people or services.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Grapevine Lincoln has a 4.5 star rating with 3,200 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.