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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,688 reviews
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Rob's profile image
Rob 
6 years ago

Replace Backup Camera on 2014 Escape Replaced shorted backup camera. It took one day, and was ready before it was estimated to be, and when I picked it up it was washed and parked up front on the driveway. Very professional job, great communications. Thank you. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

GeorgeM's profile image
GeorgeM 
6 years ago

Hours to put a deal together - all by email! Our local dealer couldn't seem to find what we wanted - these folks not only had it, but put together a VERY good deal within a few hours of my request - no games, no bull! To top it all off - they're driving 5 hours to DELIVER it to us today. I can't think of ANYTHING David Klett and the rest of the crew could have done to have made it any better! 

Business response:

Thank you, George! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

L. Christofferson's profile image
L. Christofferson 
6 years ago

Top Notch Service Dept. The computer in my Explorer would not communicate with the inspectors computer and I was worried. I called Grapevine and they told me to come right in. When I arrived, they were ready for me. Pete got me in and they diagnosed the problem and had it fixed very fast! They even completed my recall. Our family has purchased 3 vehicles in 5 years and absolutely LOVE Grapevine Ford! This experience just solidified our business in the future! Thank you Pete, the mechanic who performed the work and the teams ... read more

Business response:

Thank you, Christofferson! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager. 

Buzz's profile image
Buzz 
6 years ago

Excellent service experience I continue to receive outstanding service from each department I deal with. Competent, professional, and friendly personnel. A real pleasure to deal with them. I always recommend Grapevine Ford Lincoln 

Business response:

Thank you for letting us service your vehicle, Buzz. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager. 

Greg Loudermilk's profile image
Greg Loudermilk 
6 years ago

Lincoln Nautilus Excellent buying experience. Salesman and sales manager were very nice and helpful. Would definitely use this dealership again. The cars are really nice and luxurious. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Trevor's profile image
Trevor 
6 years ago

Regular Oil Change Pete Roshell fixed me right up with the service I needed performed. No problems. I was able to work while my vehicle was in their shop in the comfortable dealership waiting area. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager. 

John Jones's profile image
John Jones 
6 years ago

My experience What a fantastic experience the service was excellent it was a quick process. My buddy Michael Stubbs took great care of me... 

Business response:

Thank you, John! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

GQ's profile image
GQ 
6 years ago

Great service Great friendly and timely service. The vehicle was ready when promised. I always keep coming back. Vehicle was clean and ready to drive. Several people ask if I had been helped. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager. 

Rod's profile image
Rod 
6 years ago

F350 Bed liner and routine service Grapevine Ford did an excellent job with the spray-in bed liner that I requested. Thank you Pete and the service department for your continued Quality Service on my F350!!! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,688 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.