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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Recall and 50,000 mile service Jody McPhail was my service writer. She was very professional and knowledgeable in what r 50,000 service maintenance included. She worked with me to get the best price in including coupons available. She has a very pleasant manner and was eager to answer any questions my husband or I had. Thank you Jody!
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager.
Front end work Jason Scaff handled my service appointment. I couldnt ask for any better customer service. He was very helpful through the whole process. Im serious when I say I have never had a warranty service experience go so smooth and quickly. It was all customer service. I will definitely be buying my next vehicle at Grapevine Ford!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Clean facilities and friendly service Jason was very professional and courteous as one would expect at this Ford Dealership. The only reason I gave three out of five stars for quality of repair is because I paid for the battery service but while the tech cleaned the battery terminals he did not take an extra couple of minutes to wipe the dirt off the rest of the battery so the whole thing would look clean.
Business response:
Thank you for letting us service your vehicle. Please keep us in mind for all your service needs. -Venny Diaz, Service Manager.
William Beattie was excellent Sales manager and finance manager were excellent. They worked with me. Took my tread-in. Initially, we didn't agree on trade in value but we were able to work something out.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Oil service They did a great job servicing my F-150 in a timely manner and they did a good job of taking care of my truck and were very friendly!
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager.
Awesome service Laura was great to work with and timely with all promised follow ups. Will definitely be using this dealership for my next purchase of a Ford
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager.
Nancy Bond Took truck in for recall repairs very good service very friendly and welcoming fixed all repairs fast and correct recommended to everyone to use Ford
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. -Venny Diaz, Service Manager.
Some what fixed my issue Took my 17 mkz in for hard shifting into 2nd and 3rd while accelerating softly clay was amazing service writer and kept intouch with me throughout the whole procces but the quality of work done on my transmission is not that good.. it does shift somewhat better but still has a hard shift into 2nd
Business response:
Thank you for letting us service your vehicle Nathan. Please keep us in mind for all your service needs. -Venny Diaz, Service Manager.
Service and repair on Ford Explorer I had to bring my vehicle in for servicing and the service this time was much better than the first time. Jason S, did a good job of keeping me informed on the vehicle repairs and they even finished earlier than expected.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open at 7:00 a.m.