This profile has been claimed by the business owner or representative.
Welcome to Grapevine Lincoln, your premier Lincoln dealership located in the heart of Grapevine, TX. We also serve the surrounding areas, including Southlake, Flower Mound, and Coppell. We offer a wide range of Lincoln vehicles, including the Lincoln Aviator, Lincoln Corsair, and Lincoln Nautilus. Our dealership is not just about selling cars; it's about creating an experience. Our certified technicians are ready to handle all your service needs, from oil changes and tire rotations to using OEM parts for top-quality repairs ... read more
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Run from this dealership. They seemed great at first. I was pre-approved and they didnt want to deal with me because I wouldnt go through Ford Credit. They added a bunch of silly charges like window tint 399.00 and some more over 1700.00... Im from NM and the manager sat right there and added Texas taxes on and I called him on it and he said so its just 300 more!! Need I say more.. Huge crooks!! Go to Mineral Wells Jack Powell, everything written out and no stupid tint charges, etc !! Small dealership with a huge heart !
Absolutely horrible experience with this dealer when looking for a used car. They called me in the morning and told me that they had, what seemed to be the exact car I was looking for. So, after work I stopped by only to find out that "We sold that car earlier today". My first instinct is that I was being baited and switched. But, I gave them the benefit of the doubt. They then proceeded to stall me for the next 2 hours getting me to look at this used car and that one, all of which where clearly out of the price range I orig... read more
First off, I was very pleased with my sales associate, Robert Miller. He helped my pregnant wife and I find the right vehicle for our growing family. He was very knowledgeable and easy to work with. I am pleased with the vehicle that we decided upon, the 2013 Ford Explorer. My issue is with the games they play to try to make money at Grapevine Ford Lincoln. I was initially quoted a price of roughly $39600 on my vehicle even after telling them several times that my budget was to stay below $35000. After haggling for 2+ hours ... read more
Called Trent to verify price and ask about certain features on car after seeing advertised on website. He checked car came back and verified it had window tinting and alarm along with all features listed. After I informed him I was on the way there, my husband and I drove there. Upon entering another man named Mark said he would help me and we went on a test drive. We came back in and he showed us the price $299 more then the website price Trent had verified. We were told they had to add on for window tinting and the website... read more
On a Friday, made appt to test drive a Focus. Came in on Sat. Was met by Sales person and the manager. They pulled up my history on their computer and then I was interrogated. Wanted to know why I have not bought a car from them in the past. I explained every situation. Then they told me that they wanted to know if I was going to buy a car today. I respond, I have not even driven the car yet. Talk about high pressure sales. I told them I felt uncomfortable with them and left. Couple hours later, got call apologizing for thei... read more
The kindest criminals in town. I called to schedule an appointment to have my car looked at. I knew the struts needed to be replaced but I wanted the service department to take a look to see if any other damage had been done. They informed me that the tie rods needed replacing. When I asked for a price for each I was told $388 for the struts and $185 for the tie rods. When I arrived I was given an invoice for $971. When I talked to the representative he denied ever quoting me a price for struts and pretty much walked away. W... read more
Very disappointed in this dealership. While the staff was friendly and we agreed on a price it was all for naught as then they tried to high pressure us into financing with them. In fact, they told us that if we didn't fill out a credit application the deal was off. We promptly left the dealership and headed straight for 5 star ford, purchased the same vehicle and are very happy. P.S. no call ever from Grapevine.
Appointment was made for new tires to be purchased and mounted on one of our hotel vans at 9:30am on Monday Sept 19. Later the service rep said he was not sure if it was supposed to be Monday or Tuesday. Documentation shows otherwise. A call received that afternoon (Monday) stating that "someone sold the tires out from under me over the weekend". The representative promised that the van would be ready on Tuesday. This did not happen and no telephone call to advise of delay or reason(s)was received. No answer to a call placed... read more
I have no problem with the vehicle. Very dissatisfied with the warranty option. It was the only one I was offered and it was the one I purchased. I wished they would have told me about http://www.fordwarrantys.com/ before I signed the papers. I probably could have made a better choice for myself. This is what makes my "Overall Experience" bad.
Grapevine Lincoln has a 4.3 star rating with 2,276 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.