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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
15000 mile service Was pleasantly surprised and pleased that I was able to get my pickup truck serviced upon arrival. Service advisor, Ana, was extremely helpful and courteous considering Covid-19 situation.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director
Aaron was super helpful and was very considerate Great job. Aaron did great. Very helpful and responsive. I would recommend my friends to ask for Aaron if they have service needs. Great job!!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Great service by Clay. Really appreciate it. Great service, prompt attention, polite, friedly. Clay Remmert was excellent. He replaced Christian in the service department who was also excellent. This service center deserves five stars.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Venny Diaz, Service Manager.
Oil change Pete was amazing got me in out, thanks Pete! Went after work got in and out just in time for dinner. Thanks Pete see you next time.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager.
Amazing service! Highly recommend! Bob was very helpful and their service is unbeatable! We had a speedy repair even though there was a part that required replacing. Five stars!
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager.
Great experience with Grapevine Ford From start to finish, the team at Grapevine Ford made my purchase a breeze. Up front, honest and helpful. I will definitely be using this dealership for my next purchase.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director
Service Dept A dealerships service dept is important to me, to determine if I will return when buying a new vehicle in the future. This was my first visit with Grapevine Ford, and I was impressed and recommend this facility for both customer service and service to my vehicle.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. --Venny Diaz, Service Manager.
great car buying experience If you go to grapevine Ford Lincoln ask for Mathew Bracken he is an excellent person and will get you what you want
Business response:
Thank you, Clinton! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Buying a car from out of town Terrible experience with the sales person gary promised things and he didn't come thru. I flew in from out of town and put down $10000 down, I still dont think I had a great experience at this dealer.
Business response:
Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact me, Juan Cruz, Customer Loyalty Director, at (817)481-3531 or email at loyaltydirector@grapevineford.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,200 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.