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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Grapevine Ford Service Always a great service experience with Grapevine Ford. All service advisers are top notch. Definitely recommend this location for buying and serving your vehicle. Awesome place.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
great customer service We waited a really long time due to circumstances out of the dealership’s control, but they went out of their way to make it right and follow up with us to make sure we were satisfied. Very impressed.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Bob is great! Bought my 2019 Ranger in Rockwall, but service it at Grapevine Ford. Great staff and facilities. They keep you updated on the service and it was fast. Bob L. is great to work with!
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Great service The staff at Grapevine Ford is always polite and professional. I always bring my car for service and they have always taken good care of it.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Best auto purchase experience ever!! Most painless auto purchase ever! From Kayden the salesman and Nolan the finance guy it was absolutely painless and quick! Awesome dealership!! Looking forward to buying my next car from them! Will recommend them to anyone shopping for a new vehicle!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Alternator replacement This dealership is very crowded with vehicles both new and customer cars apparently. I would think that they would have the make and model that you were looking for in their inventory due to the sheer numbers of vehicles. However I was there for a service problem with my truck and it took a little while to get checked in.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Venny Diaz, Service Manager.
F350 Ford Very professional team. Enjoyed the experience. Purchased a F350 with all the options we were looking for on March 17. We would recommend to our friends.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Oil change I went in for an oil change. Thank they we're honest about the time involved, and offered me a shuttle. Advisors wore gloves, and I saw a lady cleaning. They offered to rotate my tires, and they they vacuumed out my car. Good experience.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Service review Well satisfied with routine service on our 2016 Explorer, but disappointed that the replacement of our driver front pad wasn’t covered by our “platinum” warranty. Also annoyed to find charges for the oil and filter change (we purchased the car at Grapevine) and an unexplained $42 Environmental Disposal fee. These were removed when I pointed them out, but they should never have appeared in the first place.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and let us know if you need anything in the future. - Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,614 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.