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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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VAndra Noel's profile image
VAndra Noel 
6 years ago

Impeccable Service I’ve been driving 30-45 minutes to Grapevine Lincoln to get the quality of service I receive. I have not been disappointed yet! Mr. Peter Menchacha is my service guy and when I call he makes things happen. He stayed in contact with my Warranty company so that I wouldn’t come out of more than expected. He made sure I knew about every move being made. I received a loaner car while my car was being serviced and that was a blessing. My car was in the shop during the onset of the Covid-19. Mr. Peter called and ... read more

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Please let me know if you need anything else. - Venny Diaz, Service Manager. 

Susan's profile image
Susan 
6 years ago

Warranty and recall work There seemed to be no awareness of Covid 19 issues. No distancing, no sanitizer, etc. Also, when I picked up my car I was handed my keys. I had to request cars moved so I could get mine out. 

Kent Lemmons's profile image
Kent Lemmons 
6 years ago

New F150 James Ashley was very helpful in our experience. Mr. O'Brian was very helpful! Everything was good, considering the virus issue! Thank for taking a risk during the covirus issue! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Johan Lonzoni's profile image
Johan Lonzoni 
6 years ago

Awesome experience! The experience of buying a car at this dealership was the best that I’ve ever had! My sales person was friendly, professional, and well versed in the entire process. Great experience! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Brad Gosdin's profile image
Brad Gosdin 
6 years ago

very friendly great service Very friendly staff, great service. Very good buying experience. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Jose's profile image
Jose 
6 years ago

Great service and selection! David, Nolan, Mike and team were great. They made sure everything was quick and easy. I have bought multiple vehicles from Grapevine Ford and have never been disappointed. Thanks for making it easy for me! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Alphonse rounds's profile image
Alphonse rounds 
6 years ago

Jason the Service rep Jason awesome sales rep or service rep awesome totally awesome.Call me in a timely manner and inform me about my vehicle and what was wrong with it 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

GigiE's profile image
GigiE 
6 years ago

Excellent service! They genuinely care. I would recommend them for service and sales. They actually care about their customers and the overall experience, and they go out of their way for you. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

William D Bacon's profile image
William D Bacon 
6 years ago

Phenomenal Purchasing Experience Just purchased a brand new F-150 XLT Sport with 302A package. Michael Watkins my salesmen/sales manager was phenomenal from start to finish. He listened to what I was looking for and helped me choose the right truck for me. I would highly recommend him to people I know. I cannot remember the finance guys name that handled the finance portion but he was phenomenal as well. There was no pressure from him to add extra items such as tire and wheel protection, or other backend products. He explain... read more

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.