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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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J. Ellis's profile image
J. Ellis 
5 years ago

Amazing Service Allen was amazing! He didn’t take advantage of my lack of knowledge and was extremely helpful in getting me into the car I wanted without going too far off from my requested max monthly payment! My experience at Grapevine Ford was exemplary and I would recommend this dealership to any and everyone looking for a Ford. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

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Blue Stang 
5 years ago

Excellent people! We went in to look at a specific used car, no hassles or pressure to buy it or something else, I was so pleased with the whole experience that I took my Mustang to them for a service and was treated well, the car was taken care of and Chris the service advisor was knowledgeable and patient, answered all my questions, made reasonable recommendations for future work and it just was an overall stress free experience. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Larry j's profile image
Larry j 
5 years ago

Grapevine ford Great great great loved it loved it loved it go there and you’ll see why you should have gone there first and you will next time 

Business response:

Thank you for the kind words! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Debra's profile image
Debra 
5 years ago

Grapevine Ford Service Always a great service experience with Grapevine Ford. All service advisers are top notch. Definitely recommend this location for buying and serving your vehicle. Awesome place. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

LA's profile image
LA 
5 years ago

great customer service We waited a really long time due to circumstances out of the dealership’s control, but they went out of their way to make it right and follow up with us to make sure we were satisfied. Very impressed. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Chuck R.'s profile image
Chuck R. 
5 years ago

Bob is great! Bought my 2019 Ranger in Rockwall, but service it at Grapevine Ford. Great staff and facilities. They keep you updated on the service and it was fast. Bob L. is great to work with! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

GerardoB's profile image
GerardoB 
5 years ago

Great service The staff at Grapevine Ford is always polite and professional. I always bring my car for service and they have always taken good care of it. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

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Debbie G 
5 years ago

Best auto purchase experience ever!! Most painless auto purchase ever! From Kayden the salesman and Nolan the finance guy it was absolutely painless and quick! Awesome dealership!! Looking forward to buying my next car from them! Will recommend them to anyone shopping for a new vehicle! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Jack's profile image
Jack 
5 years ago

Service review Well satisfied with routine service on our 2016 Explorer, but disappointed that the replacement of our driver front pad wasn’t covered by our “platinum” warranty. Also annoyed to find charges for the oil and filter change (we purchased the car at Grapevine) and an unexplained $42 Environmental Disposal fee. These were removed when I pointed them out, but they should never have appeared in the first place. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and let us know if you need anything in the future. - Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.