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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Charles's profile image
Charles 
6 years ago

Jody did an exceptional job updating on progress Jody did an exceptional job updating on progress. Daily calls, detailed responses to questions. An excellent problem solver and project manager. A very good experience. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Andree Howard's profile image
Andree Howard 
6 years ago

Always great service and clean facilities Second time getting my car serviced and Andrew Shannon was my guy both times. Always professional and polite. Even with all this COVID19 going on, he still made me feel comfortable. Had few questions and Andrew was very knowledgeable on helping with them. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

BP's profile image
BP 
6 years ago

Truck buying I was very pleased with my experience. Everything was pretty straight forward. There was no heavy pressure sales. They really listen and respect your time and effort I have put in. They really made an effort to help me find the right truck. From sales to finance. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Jason's profile image
Jason 
6 years ago

Excellent experience. 2nd purchase from GVFord! This sales department does it right. Works hard to get the vehicle and deal I need. They’re the first dealership I’ve bought from twice and I’ll be back again and again. - Jason 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Bill S.'s profile image
Bill S. 
6 years ago

Repair Miguel Luna did an excellent job in making sure the repair to my car was satisfactory. He was extremely professional, curtious and kept me informed of the progress. I will continue to use him when I have the need for repair or routine service. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Benjamin G Machado's profile image
Benjamin G Machado 
6 years ago

phenomenal customer service From the phone call to the payment for service. Mr. Andrew Shannon was awesome. I drove from Grand Prairie to Grapevine and it was worth the 20 minite extra drive. Pure honesty and courtesy! The best decision I ever made. Good bye to the soppy all around service of Grand Prairie Ford! Thank you New Auto service relationship Grapevine Ford.. You Guys are worth 10 stars.. O er the top service!!! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Abel Losoya's profile image
Abel Losoya 
6 years ago

Very friendly and professional Andrew did a great job of getting my car repaired as quickly as possible, and was very professional about the whole process. He let me know everything about the questions that I had, and it was a great experience. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Sydney Ross's profile image
Sydney Ross 
6 years ago

Review Laura was excellent! Everyone in the dealership was super friendly and made my experience quick and easy. Love my Ford dealership! Y’all are always so helpful. 🙂 

Business response:

Thank you for letting us service your vehicle Sydney. Please keep us in mind for all your service needs. --Venny Diaz, Service Manager. 

Troy's profile image
Troy 
6 years ago

Great Dealership Buying a car is STRESSFUL, and the costs are astronomical. But given that Grapevine Ford makes it as painless as possible. The service department is top notch, and the staff in general is friendly and helpful. Can’t say enough good things about this dealership. 

Business response:

I'm glad you had a great experience and thank you for being a Grapevine Ford customer. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.