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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Brought vehicle in for a recall. Scheduling the service was very easy. Jody in service department was great. Explained everything well. Service was fast and efficient. I would recommend Grapevine Ford for service.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Tyler J Worked with Tyler Jay today and he was outstanding. Had my F350 in and out of the shop in record time with quality service. Will definitely use him as a service advisor in the future.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Wonderful service Great service, nice staff. Got work done quickly and well. Took very good care of my car and Would come back again for any car service and repair needs.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
great service Great dealership and great people. I’d buy again from them.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Of all the dealerships, THIS IS THE ONE! I have been to almost all the dealerships around N. Dallas and one was so bad, I left them the opposite review so, I wanted to give credit where it was due. Grapevine Ford was, hands down, the best. I dealt with my salesmen and my finance guy at the same time, going over APRs, terms, etc. it was so refreshing to have all the numbers explained and ready before signing paperwork. No other dealership would do this. Most just pass you on from one person to the next, but Grapevine has it d... read more
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director
Tom H Went in for oil change. Service technician was very good and helpful. Waiting area was comfortable with big screen TV , WiFi and a sandwich/drink kitchen. Total service time was less than 90 minutes and included the oil change and complementary 21 point inspection and car wash.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Experience was fast and professional. Will definitely come here to buy again. The buying process and finance process was excellent and my sales reps were cool. Will always recommend this dealership to family and friends.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
great experience! Great experience! Quick and friendly staff. Always made sure I was comfortable.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director
Service For 2014 Ford Raptor SVT Tyler was my service rep and he did a tremendous job of getting my vehicle serviced in a timely manner and keeping me informed of the process. My only criticism was the service tech left my window open letting al kinds of dust to blow into my truck until I was able to drive it off.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Venny Diaz, Service Manager.
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
Grapevine Lincoln is closed now. It will open at 7:00 a.m.