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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,782 reviews
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Jimmy's profile image
Jimmy 
6 years ago

Great service all around! Chris and Zach did an excellent job! They answered all of my questions and made me feel like I was the only customer in the building. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Amy Jenkins's profile image
Amy Jenkins 
6 years ago

Great service Very friendly staff!!! I was greeted as soon as I arrived, and was asked to make sure someone was helping us the entire time we were there. Helped with all of our needs in finding a vehicle and they made the process as smooth and easy and possible!! We definitely will be returning when in need of another vehicle!! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Charlie Ashley's profile image
Charlie Ashley 
6 years ago

Incredibly helpful! James, the salesman, was awesome! He was very patient and helped us get into the perfect vehicle. Cameron was extremely helpful and kind. I will definitely use them again. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Raymond ( Louie) Wall's profile image
Raymond ( Louie) Wall 
6 years ago

????? Carver (sales)and Cameron( finance) made it seem less, When there was a hiccup with credit check they made the effort to figure it out. Both these gentlemen are an asset to Grapevine Auto. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Kchen's profile image
Kchen 
6 years ago

Great experience Matt and Kyle were both super friendly and helpful with the process of picking out a car and buying one. I had a great experience at this dealership! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Mary M's profile image
Mary M 
6 years ago

Grapevine Ford my review of purchasing a new truck Jason Bell is a great salesman and he took care of everything I wanted and made sure my new truck looked fabulous. I am very happy with my purchase 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Stacy smith's profile image
Stacy smith 
6 years ago

Investigator IV / HHSC I have purchased vehicles from Grapevine Ford and will always use them for my car/Truck needs. They are fair on prices and fair with trade ins. My salesman Cameron was FANTASTIC he respects your time and needs. This dealership is truly about customer service and want to earn your Buisness by being fair and listening to your needs. I highly recommend you check them out. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

JessD's profile image
JessD 
6 years ago

Exceeded Expectations Came in for an inspection, with my two 5 year olds in tow, with some apprehension that we would be stuck there for hours. Pete checked us in promptly and was super friendly and even made the kids laugh. We proceeded to the waiting room that actually had a cafe and small space for the kids to watch a kid friendly show or read a book. I received text messages as to the status of my vehicle so I wasn’t left in the dark and then in about 20 min my car was ready. I was blown away. We didn’t even have time to... read more

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

KimT's profile image
KimT 
6 years ago

Excellent sales service Allen did an excellent job of listening to what I wanted and did not try to upsell me into a larger vehicle, that I did not want...simply explained my options for the truck I was looking to purchase. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,782 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.