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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Crystal's profile image
Crystal 
5 years ago

Great Service Everyone was very friendly and helpful! It was a great experience. When you go in ask for Francisco he is great!! I would recommend to anyone. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Ralph's profile image
Ralph 
5 years ago

Transmission repair/reprogram under warranty. Took a while for Ford techs in Michigan to come up with the corrected programming transmission fix when vehicle shifted from reverse to forward gear, but all seems fine now. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

N S's profile image
N S 
5 years ago

Good experience Had a great experience. Mikey was very helpful and helped us reach out goal. He was not extra pushy. When we said no thanks, he did not push it 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Jerry VanCamp's profile image
Jerry VanCamp 
5 years ago

Thanks for your overall professional service. Your staff were professional in every aspect of my service needs. It is plane to see that you have a well established service process and everyone knows there task and meets or exceeds your customers expections. Thank you!! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

James's profile image
James 
5 years ago

Service on 2014 F150 I brought my 2014 F150 in for service on January 17 2020 to have service done on it. My service representative Jason Scaff was very polite and professional, he made sure that I was informed on how long it took to repair my truck and if there was a delay he made sure I knew what was the issue. I am a long time customer of Grapevine Ford and have had two of my vehicles serviced through them. What kept me coming back was the professionalism of the sales/service staff and the service technicians. I highly re... read more

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Garry, Darron's profile image
Garry, Darron 
5 years ago

Honda Driver These Guys were awesome will refer Grapevine Ford to all my family n Friends..... Good job to all I came in contact with best experience ever. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Angel Diaz's profile image
Angel Diaz 
5 years ago

Service was excellent I scheduled a same day service appointment and arrived and hour early due to the weather. As soon as I arrived I was greeted by Ana Barry and I must say she was an amazing service representative.!! I'm extremely grateful and happy with the service I received in a timely manner Thank you Ana for the experience. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Markwhitt's profile image
Markwhitt 
5 years ago

Mark Whittaker Simple oil change and state inspection.. Pete in service is among the best in the business and it is because of him that I will always go out of my way to buy or service my vehicle here at Grapevine Ford.... 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Lifelong Ford Guy's profile image
Lifelong Ford Guy 
5 years ago

Quality as expected from Lincoln Bought my wife's MKX new at Grapevine Lincoln two years ago - very positive experience, and a great vehicle. Since then only outstanding service. The concierge service is great and has worked perfectly. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.