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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Experiance Great buying experience at Grapevine Ford. Sales rep Tonyo went out of his way to make sure all my questions were answered. He had all the answers about the car and gave a detailed walk through. He also brought additional cars up for me to see. Great staff and great buying experience.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Extra effort appreciated!! Bought a used Navigator L and needed some updates to my car. Pete was the service advisor for my Navigator L. He was quick and thorough. Great job!
Business response:
Thank you, Richard! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Lincoln. Venny Diaz, Service Manager.
Great service Great buying experience. David was extremely helpful and did everything he could to help a deal to occur. I would definitely return. The vehicle was exactly as listed and described and priced appropriately.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Rear differential leak The repair was completed and the work was satisfactory. I was somewhat disappointed that they didn’t rotate the tires like they said they would but I talked to the service manager in charge of my repair and he has made it right. Highly recommend them.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Quick and easy! Andrew Boaz our sales guy was great! The process of buying our car was fast! We emailed the night before, and everything was ready the next day.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Honda Driver These Guys were awesome will refer Grapevine Ford to all my family n Friends..... Good job to all I came in contact with best experience ever.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Quality as expected from Lincoln Bought my wife's MKX new at Grapevine Lincoln two years ago - very positive experience, and a great vehicle. Since then only outstanding service. The concierge service is great and has worked perfectly.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Service on 2014 F150 I brought my 2014 F150 in for service on January 17 2020 to have service done on it. My service representative Jason Scaff was very polite and professional, he made sure that I was informed on how long it took to repair my truck and if there was a delay he made sure I knew what was the issue. I am a long time customer of Grapevine Ford and have had two of my vehicles serviced through them. What kept me coming back was the professionalism of the sales/service staff and the service technicians. I highly re... read more
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Transmission repair/reprogram under warranty. Took a while for Ford techs in Michigan to come up with the corrected programming transmission fix when vehicle shifted from reverse to forward gear, but all seems fine now.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,690 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.