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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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john clinton's profile image
john clinton 
5 years ago

Great job I had a problem with my car and Aaron had it fixed in no time try them try them try them try them try them 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Sharon Casebolt's profile image
Sharon Casebolt 
5 years ago

Sharon Casebolt We had our 2015 f150 serviced here and had the best experience working with Venny and our Service Advisor Eddie, work was completed like they said and in a timely manner, would recommend using this Dealership for Ford repairs. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Randy Rogers's profile image
Randy Rogers 
5 years ago

Great Service I took my 2018 F-250 in for an issue with the Radio/Navigation. My service advisor was very informed and communicated with me throughout the entire process. I would highly recommend buying from and getting service at Grapevine Ford. Best dealership I’ve ever dealt with! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Scot P's profile image
Scot P 
5 years ago

Excellent Service Excellent service we I purchased a new truck. James Ashley was very knowledgeable, and extremely easy to work with. Will use Grapevine Ford and James again!! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

David's profile image
David 
5 years ago

Ford Raptor Worked with Chris in new car sales and Joe in Finance - both did an excellent job. Fast courteous and knowledgeable. Highly recommend the Team at Grapevine Ford 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Jim J's profile image
Jim J 
5 years ago

Service appointment Everything went smoothly. Truck finished near promised time. No complaints. Andrew good to deal with. Waiting area clean. Free sandwich was nice and tasty. Will be back. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Jim and Diane Wallace's profile image
Jim and Diane Wallace 
5 years ago

Nice job Brought our MKZ in for servicing: oil change and tire rotation. Peter Menchaca was our service rep and did a great job keeping us informed while we waited. He took great care of us and our car 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Daniel Steinshouer's profile image
Daniel Steinshouer 
5 years ago

Daniel Great work this time! Last time was not a positive experience, as my Lincoln bled out in the service line I was told there was no way they could get me in. Eventually my vehicle was received however with complaints about the leaking fluid they had to clean up. This visit was much better and I applaud the changes that have occurred in this department. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

John Glover's profile image
John Glover 
5 years ago

Another Great Transaction I arrived and there was a line of cars with service appointments. I was worried about how long this process was going to take. I exited my car was promptly met by a porter that immediately took me to my service advisor. My original advisor was sick that day and I was sent to Jody McPhil. She listened to my complaint. I told her what I thought and she told me of a common issue but not to worry, she would have it thoroughly checked out. She told me how long the repairs would take and kept in touch the... read more

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.