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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Oil Change We used Lincoln’s valet service for our oil change. They picked up the car from our house and dropped it off afterwards. It was raining hard that day and it was so nice to work from my home without disruption. It was an overall fantastic experience.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Totally satisfied with Grapevine Lincoln service. Peter Menchaca provided prompt and professional service. He shared details I needed to know regarding my vehicle for future service repairs. Everyone was nice as usual. I drive a distance to get there but it’s worth the drive. Thanks
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Always great service. Grapevine Ford, Always great service. Quick, easy and professional. From online scheduling to drive away, best service department ever. Best customer service and maintenance team. Thanks!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Great service Phenomenal customer service from start to finish. Communication was clear and consistent. Would check this dealership first the next time I’m in the market for a newer car.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Great buying experience Very friendly staff and no high pressure sales. We were greeted at the front door and all of our options were clearly explained. Purchased a Ford Ranger and they had it cleaned and detailed in less than an hour. Also a full tank of gas!
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director
Trade in/ buying experience There a was a small hiccup between what I was told by our original sales manager over the phone and then the sales consultant we worked with when we got there. However, our sales consultant was very patient and worked very hard to get us a good deal. The finance guy was equally patient and explained all my questions. The 4 star overall is only due to the issue I had with the manager I talked to at first. Everything else was great!
Business response:
Thank you, Allison! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Juan Cruz, Customer Loyalty Director
Great Experiance Great buying experience at Grapevine Ford. Sales rep Tonyo went out of his way to make sure all my questions were answered. He had all the answers about the car and gave a detailed walk through. He also brought additional cars up for me to see. Great staff and great buying experience.
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director
Extra effort appreciated!! Bought a used Navigator L and needed some updates to my car. Pete was the service advisor for my Navigator L. He was quick and thorough. Great job!
Business response:
Thank you, Richard! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Lincoln. Venny Diaz, Service Manager.
Great service Great buying experience. David was extremely helpful and did everything he could to help a deal to occur. I would definitely return. The vehicle was exactly as listed and described and priced appropriately.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,782 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open at 7:00 a.m.