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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great Service I took my 2018 F-250 in for an issue with the Radio/Navigation. My service advisor was very informed and communicated with me throughout the entire process. I would highly recommend buying from and getting service at Grapevine Ford. Best dealership I’ve ever dealt with!
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Excellent Service Excellent service we I purchased a new truck. James Ashley was very knowledgeable, and extremely easy to work with. Will use Grapevine Ford and James again!!
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Service appointment Everything went smoothly. Truck finished near promised time. No complaints. Andrew good to deal with. Waiting area clean. Free sandwich was nice and tasty. Will be back.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
30,000 mile checkup Since buying my F250 here 2 1/2 years ago, I have excellent service here. I brought it here from the 30,000 mile checkup and they told me about a recall that they would cover at the same time. Finished on time and had it ready when I came to pick it up. Pete made sure to cover everything when I dropped it off and when I picked it up. Excellent experience.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Nice job Brought our MKZ in for servicing: oil change and tire rotation. Peter Menchaca was our service rep and did a great job keeping us informed while we waited. He took great care of us and our car
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Daniel Great work this time! Last time was not a positive experience, as my Lincoln bled out in the service line I was told there was no way they could get me in. Eventually my vehicle was received however with complaints about the leaking fluid they had to clean up. This visit was much better and I applaud the changes that have occurred in this department.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Top Notch Service! Brought my vehicle in for routine service and was reminded at how awesome this facility is. Ana Barry took GREAT care of me And I will be sure to return on a regular basis now.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Service for my F250 Andrew did a great job about taking care of my truck. He was able to handle all my service needs. The reason I keep coming back to Grapevine Ford is the great service I have received.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Pete Rochelle. Most awesome service advisor! I didn't buy my Raptor here. I wish I could have.They wanted too much over sticker,so I bought it for under sticker elsewhere.Best service department though. Pete Rochelle is Park Place level advisor. My last 3 vehicles were all Mercedes. I will only take my Raptor to Pete.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,691 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.