Grapevine Lincoln

Jim and Diane Wallace 

on Cars.com

6 years ago

Nice job Brought our MKZ in for servicing: oil change and tire rotation. Peter Menchaca was our service rep and did a great job keeping us informed while we waited. He took great care of us and our car 

Daniel Steinshouer 

on Cars.com

6 years ago

Daniel Great work this time! Last time was not a positive experience, as my Lincoln bled out in the service line I was told there was no way they could get me in. Eventually my vehicle was received however with complaints about the leaking fluid they had to clean up. This visit was much better and I applaud the changes that have occurred in this department. 

Ari 

on Cars.com

6 years ago

Top Notch Service! Brought my vehicle in for routine service and was reminded at how awesome this facility is. Ana Barry took GREAT care of me And I will be sure to return on a regular basis now. 

Rod V 

on Cars.com

6 years ago

Service for my F250 Andrew did a great job about taking care of my truck. He was able to handle all my service needs. The reason I keep coming back to Grapevine Ford is the great service I have received. 

James OKeefe 

on Cars.com

6 years ago

Pete Rochelle. Most awesome service advisor! I didn't buy my Raptor here. I wish I could have.They wanted too much over sticker,so I bought it for under sticker elsewhere.Best service department though. Pete Rochelle is Park Place level advisor. My last 3 vehicles were all Mercedes. I will only take my Raptor to Pete. 

David 

on Cars.com

6 years ago

Great and quick They provided a Loaner while I waited for warranty recall work on my ST! Quick repair times even with ordering parts!They also washed my car! 

John Glover 

on Cars.com

6 years ago

Another Great Transaction I arrived and there was a line of cars with service appointments. I was worried about how long this process was going to take. I exited my car was promptly met by a porter that immediately took me to my service advisor. My original advisor was sick that day and I was sent to Jody McPhil. She listened to my complaint. I told her what I thought and she told me of a common issue but not to worry, she would have it thoroughly checked out. She told me how long the repairs would take and kept in touch the... read more

Damon 

on Cars.com

6 years ago

Great customer service My experience was quick and the staff was very friendly and helpful. Got a great deal on my car and would definitely use them again. 

Stan Heard 

on Cars.com

6 years ago

Oil change Tyler is very professional and very detail oriented. It’s a pleasure to have his as my service manager. He goes above and beyond to ensure you have a good experience.