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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,691 reviews
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Aylee<3's profile image
Aylee<3 
6 years ago

I love you guys Didn’t know anything about car shopping but everyone I worked with was very helpful and amazing in trying to get the best for car for me. Awesome people, awesome service, awesome cars 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Lumari's profile image
Lumari 
6 years ago

Lumari Excellent customer service very friendly good service, process was easy and pleasant great area I totally recommend this dealer ship to buy new or used cars. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

ArmyMom's profile image
ArmyMom 
6 years ago

Exceptional Service I purchased my 2015 Explorer from a different DFW dealership and had maintenance there too. The service at the original dealer became so poor I chose to try Grapevine Ford. I wish I had done this sooner. The level of service was more than I could have hoped for and I will be a repeat customer. Bryan D. in service was so helpful and professional. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Richard Cayce's profile image
Richard Cayce 
6 years ago

Excellent service advisor great service Service advisor Luna did a great job and got all repairs done in a reasonable time frame. We have 2 Lincoln Continentals and will use the services. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

MasterAl's profile image
MasterAl 
6 years ago

Master Al Took my car in for repairs and Eddie Saucedo was amazing. He was friendly and made sure I was taken care of and work was done in time. Bravo guys. I will be back. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

PatDC4L's profile image
PatDC4L 
6 years ago

Great Service Even when moving to Oklahoma I still bought in my car for service here. I have done business with them since 2002. Thats 17 years with the same level of service. Who can say that? Not many. Ford Strong! 

Business response:

Thank you for the kind words! I am happy to hear that you have had a good experience while servicing your vehicles with us. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Blue oval 427's profile image
Blue oval 427 
6 years ago

Great service I’ve bought five cars from Grapevine Ford, that should tell you a lot. I’m just old enough to let them do the services that I use to do. They do quality work and use genuine Motorcraft Parts. I trust them explicitly. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Connie Newman's profile image
Connie Newman 
6 years ago

15,000 mile check up with Andrew in service Andrew in Service always friendly and very .professional He keeps me updated on my car the entire time I am there. Andrew makes scheduling my appointment a breeze. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Wesley Martin's profile image
Wesley Martin 
6 years ago

Great Experience! Just bought my second car from this dealer. Carver makes the sales process so smooth and easy. He takes great care of his customers, and makes sure that they get everything they want. They gave me top dollar for my trade-in, and gave me a great deal on the new vehicle. I don’t like that the Kahu module was forced on me, and that there was no option to remove it from the vehicle. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,691 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.