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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Brought my car in for recall service on my Ford I actually enjoyed my experience bring my car to Grapevine Ford ! It was to have 2 items on the recall list taken care of ! It was done in a timely manner 8:30-4:45 ! The facilities are very nice ! I was impressed with the great selections of food available ! The service manager who helped me was excellent I think her name was Jody or Joey! 👏🏼
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Cody Austin is Awesome Cody Austin helped my wife and I. He answered our questions and was very friendly. Very nice guy at a very nice place. Will most likely come back to get myself an F150
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Pete my service advisor Pete was my service advisor and was very friendly and knowledgeable about my 150. He explained what was done to my truck and advised me of additional service needs with no pressure to have more done
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Great Service Pete Roshell is always friendly, he is not pushy with a sales pitch, he says what he will do and follows thru! Great Job, Pete
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Service Appointment Alfredo did a nice job managing the service of my truck and was very professional. The service, including state inspection, was completed timely and without issue.
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Excellent service Jody was awesome! She kept us well informed throughout our repairs. Thanks for getting us fixed quickly! We definitely recommend Grapevine Ford to everyone needing service!
New battery and the works Pete did a great job keeping me informed and getting my truck in and out. He also went the extra mile and got the info needed for the battery warranty from the dealer I purchased it from, which was in a different city. Thanks Pete!
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
First time customer Had a great first visit at this location with Eddie and Laura. Had my battery replaced, undercarriage plastic replaced (undershield) key fob replaced, oil changed, car engine and car detailed. Bill was 1,13810. Left without my new key fob :( Eddie will Mail to me. Everything looks really good except the car engine cleaning. I emailed Eddie a picture. The back of the engine looks good, front not touched. Looks like whom ever was doing the job was called away, job was not finished. No one has called me yet.... read more
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Pete rosheell delivered as stated. Pete Rochell delivered as promised. Ahead of time. Tight schedule and he made it happen. Happy to refer friends and family. Makes me want to always use grapevine ford. Thank you
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.