Grapevine Lincoln's cover image

This profile has been claimed by the business owner or representative.

Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,692 reviews
Select a rating
TallTexan's profile image
TallTexan 
6 years ago

Great Service Pete Roshell is always friendly, he is not pushy with a sales pitch, he says what he will do and follows thru! Great Job, Pete 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

TheFordLoneRanger's profile image
TheFordLoneRanger 
6 years ago

Cody Austin is Awesome Cody Austin helped my wife and I. He answered our questions and was very friendly. Very nice guy at a very nice place. Will most likely come back to get myself an F150 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Art W's profile image
Art W 
6 years ago

Service Appointment Alfredo did a nice job managing the service of my truck and was very professional. The service, including state inspection, was completed timely and without issue. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Alex's profile image
Alex 
6 years ago

New battery and the works Pete did a great job keeping me informed and getting my truck in and out. He also went the extra mile and got the info needed for the battery warranty from the dealer I purchased it from, which was in a different city. Thanks Pete! 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Bianca Marcuccino's profile image
Bianca Marcuccino 
6 years ago

First time customer Had a great first visit at this location with Eddie and Laura. Had my battery replaced, undercarriage plastic replaced (undershield) key fob replaced, oil changed, car engine and car detailed. Bill was 1,13810. Left without my new key fob :( Eddie will Mail to me. Everything looks really good except the car engine cleaning. I emailed Eddie a picture. The back of the engine looks good, front not touched. Looks like whom ever was doing the job was called away, job was not finished. No one has called me yet.... read more

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Flyw's profile image
Flyw 
6 years ago

Pete rosheell delivered as stated. Pete Rochell delivered as promised. Ahead of time. Tight schedule and he made it happen. Happy to refer friends and family. Makes me want to always use grapevine ford. Thank you 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager 

Enna Mackay's profile image
Enna Mackay 
6 years ago

Aaron McBride is the absolute best ever I took my focus which has plenty recalls and I had taken it before and this time Aaron really took care of it, he and his team fixed my car like they had never ever before and I just love the way it’s driven now. They were super nice to me and provided visual and excellent service. I am so grateful, they have no idea how happy they have made me. Because I was suffering so much from the car not working well. I feel like I have a new car. Thank you so much Aaron McBride and your excellen... read more

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager 

Doug Williams's profile image
Doug Williams 
6 years ago

Douglas Very friendly staff, good pricing. Andrew was awesome. We bought a loaner and Grapevine Ford beat Five Star Ford on loaner pricing. Finance department was helpful too. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Courtney's profile image
Courtney 
6 years ago

Tyler was so accommodating and friendly! I went in for an oil change. I waited the exact quoted time, mind you it was a Saturday afternoon. Tyler was extremely friendly and accommodating. I definitely recommend servicing your car at Grapevine Ford! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,692 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.