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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Drew Bowling's profile image
Drew Bowling 
6 years ago

Good experience I had a good experience at this dealership, they were very open to negotiation and we worked out a great deal for the vehicle I was purchasing. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Jason's profile image
Jason 
6 years ago

Call Bryan... Excellent customer service. Bryan had the service manager ride with me because I was concerned the tech would not hear my issue. How often does that happen? Bryan gave me a play by play through the repair process. This is a great dealership, I recommend it highly. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Lin's profile image
Lin 
6 years ago

Oil change Pete was very friendly. Dealership was clean and staff very helpful. I just don’t like that they charge for a tire rotation. Otherwise all good. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Patricia's profile image
Patricia 
6 years ago

WONDERFUL This dealership is incredibly efficient and organized. Workmanship is top notch. I purchased my car here and each time I visit the dealership I am truly impressed with there high level of customer service. And, thank you Tyler for all your help! 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Michelle G's profile image
Michelle G 
6 years ago

Highly recommend Cody Austin! I ALWAYS buy used cars because I like getting a deal. Cody Austin in used cars found me an amazing deal. After several interactions over different options we got it right. I was in and out with a car in about an hour. The entire sales team was friendly. I could tell they love what they do. Grapevine Ford is the only place I would send people and Cody Austin is for sure who I will continue to use. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Jason M's profile image
Jason M 
6 years ago

Jason M I set up my deal and agreed to the terms online the night before I showed up. When I got to the dealership I was in and out within two hours. There was no haggle, and no surprises.Our sales representative Jason McBee was excellent. I would recommend this process to anybody. 

Business response:

Thank you, Jason! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director 

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Aggie fan 
6 years ago

Ford truck Excellent service helpful employees that care about your needs and comfort no need for appointment treat you as they would want to be treated great choice 

Business response:

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director 

ALKolanowski's profile image
ALKolanowski 
6 years ago

Top Notch Service at Grapevine Ford I knew, based on advance research, that this Ford Taurus repair was going to be difficult and expensive, requiring even a special tool to fix. I was devastated learning the cost, but this service team was incredible. They were honest, straightforward and went to bat for me with Ford Corp to assist with the cost. I’m a single parent with two kids in college and they empathized with my situation. I was provided a loaned vehicle for the length of the repair- one that was far nicer than the ca... read more

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director 

Renee S.'s profile image
Renee S. 
6 years ago

Great customer service! This was my first service since buying a pre-owned Lincoln. I had to leave town unexpectedly and needed a last minute oil change. This is the first dealership I've ever been to that said they would take a walk in service. Everyone was very nice and professional. When though they are farther away than other Lincoln dealerships, vi will continue to go here. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.