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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Blue oval 427 
6 years ago

Great service I’ve bought five cars from Grapevine Ford, that should tell you a lot. I’m just old enough to let them do the services that I use to do. They do quality work and use genuine Motorcraft Parts. I trust them explicitly. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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Virg 
6 years ago

Awesome service Brought my car in for one recall. Ended up there were three. Staff were beyond awesome. Couldn’t ask for better. I have difficulty walking and they weren’t out of thier way to try to help me. Car was done quickly. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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Connie Newman 
6 years ago

15,000 mile check up with Andrew in service Andrew in Service always friendly and very .professional He keeps me updated on my car the entire time I am there. Andrew makes scheduling my appointment a breeze. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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Pmdheadhunter 
6 years ago

New to TX Everyone I dealt with was professional and helpful. Service was clean with advisors knowledgeable and helpful. Jason was my advisor but interacted with a couple other individuals including porters who were nice enough to ask if they could help. Facility is huge and awesome. A long time ago I used to run car dealers in the Chicago area and this business is as professional and easy to deal with as any I've crossed paths with (including mine) 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

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Wesley Martin 
6 years ago

Great Experience! Just bought my second car from this dealer. Carver makes the sales process so smooth and easy. He takes great care of his customers, and makes sure that they get everything they want. They gave me top dollar for my trade-in, and gave me a great deal on the new vehicle. I don’t like that the Kahu module was forced on me, and that there was no option to remove it from the vehicle. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

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Joe 
6 years ago

Used car dealer practices are alive and well. Great help from Kevin Marsh. I didn't like the impossible to remove dealer add, Kahu. The price advertised did not reflect the cost of Kahu. It felt very deceptive to see a price online and they come back with a higher price when I get there. We came to a consensus and I purchased the car. We could have avoided conflict if they were upfront. 

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Grapevine Ford 
6 years ago

Great salesman! Jason Mcbee was great to work with! He was very helpful and great in communicating with us! He worked very hard and was dedicated! Highly recommend him! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

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John 
6 years ago

Great expierence!!!! I went in looking to buy a specific mustang. Andrew greeted me and was instantly friendly and helpful. He meshed really well with me and my family which ultimately made my wife feel better. We also had the pleasure of working with Zach in finance who was also very friendly and extremely helpful. He worked incredibly hard to secure the financing that I was looking for. I couldnt be more thankful to him for getting me into the car of my dreams. Thanks again you two for getting me back into a Mustang after ... read more

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

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NickJohnson88 
6 years ago

Best car dealer Allen was super helpful and nice. I would recommend Grapevine Ford to anyone buying a vehicle. First place I go when looking for a new or used vehicle. You won’t be disappointed 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.