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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
2016 MKC I had a very poor experience at another dealership but Brad at Grapevine was very professional in guiding me through an uncomfortable process. His diligence and patience calmed my nervous. I worked with Audrey once I arrived at Grapevine Lincoln and her knowledge and wit were just what I needed after a week of car buying drama. I did leave with a black MKC but really wanted the Luxe (another dealership had it but I decided to stick with Brad and Audrey.) Hoping to get a the car I really want next time. While the ove... read more
Business response:
Thank you for your feedback, we look forward to earning a five star review from you next time based solely off of our merits.
Magnificent Blaine Blaine was awesome with answers I wanted to hear! Felt comfortable speaking to him!!! When he said he'd only been there for two weeks, I was amazed!!! His managers were awesome too!
Business response:
Hi Eddy! We love this review!! Thank you so much for giving us and Blain five stars, we are so lucky to have him and we are so pleased he was able to assist you. Thank you again and enjoy your new vehicle!
Good Dealership Bought a Ford Fusion from Zack Ziba. He was great, they were friendly and made us a good deal on the car. This place wasn't super pushy like others and have met our needs when we've asked except for one part. I didn't rate a 5 stars because of a rebate issue. The finance lady never sent in our paperwork so we sat around waiting for our rebate for 2-3 months and it wasn't even submitted yet. With a lot of calling, she finally submitted it and now we are still waiting. It has been 3-4 months and still have not ... read more
Business response:
Austin, thank you for your feedback. We look forward to earning five stars from you next time. Thank you again and have a wonderful week.
Great experience! I had a great experience at Grapevine Lincoln. My salesperson, Bob, was very knowledgeable, helpful, respectful, and most of all, not pushy. I appreciated that after having a very different experience at another dealership as it's an immediate turnoff. I also appreciated Brad's help with financing and helping me get to a place where I could afford the car I really wanted while staying within my budget. I have been car shopping for weeks and have to commend your team on a job well done. I wasn't sure what ki... read more
Business response:
Hi Susie!! Wow, this was a real treat to read, thank you so much for taking the time out of your busy schedule to write this and rate us five stars. We are so lucky to have Bob here and were are so happy he was able to assist you. Please let us know if there is every anything we can do for you in the future! Thank you again!!!
Great service and attentive knowledgeable sales I visited Grapevine Ford because of an unresolved service issue at the dealership where my 2015 Edge was purchased-I was greeted by the receptionist quickly, explained my issue and she hooked me up with Wayne in Sales. He listened to my concerns found a vehicle I could compare to mine regarding the drivers seat - he tried trouble shooting with me, the wAs very attentive and anxious to help , he then suggested I go to the service department so they could check out my seat issue-... read more
Business response:
Ms. Gill - Thank you for those kind words about one of our best associates. We sincerely appreciate this five star review as does Jeremy. We look forward to assisting you again in the future.
My first car service with Grapevine Ford Service with a smile" throughout! Absolutely impeccable experience! Special mention to Robbie Butler - exemplary service! Thank you!
Business response:
Subhro - thank you for the five star review!
Grapevine Ford Service We needed to trade in two vehicles while in the process of closing on our home. Zack Ziba and Jake Buzzard were fantastic! Extremely professional, fast and courteous the entire time. Thank you all very much for helping us out so quickly and getting us where we needed to be on our new car payments. We appreciate you!
Business response:
Thank you for this awesome review! We really appreciate the five stars and we really appreciate your business! Have a great week!!
Exceptional Service at Grapevine Ford This was my first time buying a car at a dealership, and I was very pleased with my experience. Jarod Janoe was my salesman, and he did a fantastic job answering all of my questions and providing full disclosure of the process. He was very professional, and I will definitely recommend him and Grapevine Ford to anyone looking for a new ride.
Business response:
Thank you Big D for your five star review! We look forward to assisting you again in the future and we are so pleased Jared was able to provide you with such an excellent experience.
Solid Service I have gotten a Ford Edge from Grapevine Ford within the past two years. I am very pleased with the service provided. They often times will make recommendations pertaining to repairs but do do in a respectful fashion. Never too pushy. I would recommend this dealership and look forward to hopefully purchasing a Mustang convertible in the future. The only suggestion I can make is to offer shuttle service on Saturdays. Having a way to visit Grapevine Mills Mall would offer something to do outside of waiting in the... read more
Business response:
Thank you for your helpful feedback, we love suggestions on how we can improve to be more helpful for clients as yourself. Thank you for your five star review, we look forward to seeing you again in the future!
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,277 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.