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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,692 reviews
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Diamondgirl's profile image
Diamondgirl 
10 years ago

Excellent Customer Service and Amazing Staff Grapevine Ford Lincoln has been one of the best places I've been to when getting my car serviced. The facilities are great and inviting. The staff is super helpful and consistent on making sure you're happy with the end result. The two service advisors thats helped me was Alfredo and Lauren. They both are super helpful and just plain friendly. Whenever you go, try to get one of them to help you out. You won't be disappointed. 

Business response:

Diamondgirl, love the user name! Thank you so much for this incredible five star review!! Lauren and Alfredo are two of our best associates and we trust that they always provide our clients with only the best customer service, as proven by you. Thank you for taking the time to share your experience, we really appreciate it and we appreciate you! 

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Stefanie 
10 years ago

Best Experience! I recently purchased a Ford Fusion. The sales rep Beto was patient and extremely courteous. Thank you for not pressuring me to make a decision. What I really liked is how Beto handled the situation and that he gave me things to consider about what I was looking at in regards to other cars. Most sales reps would have given me 100 reasons why what I was doing was wrong etc. HUGE THANK YOU to Cameron for the tremendous help and assistance with the financing. You made a believer out of me that there is still chi... read more

Business response:

Hi Stefanie! Thank you for the five stars and thank you for your business!! We definitely appreciate you coming to see us and we are so glad everything worked out between you, Beto, and Cameron. We hope you a still loving your vehicle and we look forward to seeing you again in the future! 

D DiGiovanni's profile image
D DiGiovanni 
10 years ago

Extremely happy Love love love my 2016 F150. Made a deal in about an hour. Easy Extremely satisfied Richard Ford- great guy- fun, honest, easygoing, pleasant Brian D Mayo- finance-- honest, up front, would hang out with him Cameron- you can tell he has an honest concern for our satisfaction Justin- service- I'm gonna enjoy coming back with him around (happy 21st bday) 

Business response:

Wow!! We love this five star review! Thank you so much and we look forward to assisting you again in the future! 

Ronald R Smith's profile image
Ronald R Smith 
10 years ago

Satisfied Customer Once again I've been extremely satisfied with the service and especially the Professionalism of Aaron McBride in setting up this appointment and keeping me informed as the service progressed while I waited in the cafe area. 

Business response:

Mr. Smith, once again we appreciate you!! We love having you as a customer and we always look forward to seeing you. Thank you so much for the five stars, Aaron and the whole team appreciate it! 

Tom's profile image
Tom 
10 years ago

Great service when we really needed it Kevin was very helpful and we appreciate his assistance with getting our Escape repaired. 

Business response:

Hi Tom! thank you for the five star review! 

so happy's profile image
so happy 
10 years ago

Edward is the best !! Great Experience, Edward was absolutely the best to work with. Just no comparison to car salesmen I have worked with in the past. Edward Freeman went beyond expectations and then some. My cay buying experience was a pleasure from start to finish with Edward. 

Business response:

So Happy: We are SO HAPPY about this five star review about Edward regarding your wonderful experience! Thank you so much for taking the time out to share and we look forward to seeing you again in the future!! 

Forrester Lowrie's profile image
Forrester Lowrie 
10 years ago

Excellent Repair Service Randy McConnell did an outstanding job. Very professional, accommodating and courteous. If I ever return to Grapevine Lincoln for service, I want Randy to be my service advisor. Sincerely, Forrester Lowrie 

Business response:

Forrester, thank you for the five star review. Randy and the whole team appreciate it and we all appreciate you!! 

Roger's profile image
Roger 
10 years ago

The best This is my second purchase with Grapevine Ford and it was excellent. Great people and great service. Made the whole car buying experience as stress free and exciting as possible. You can not go wrong with buying your car at Grapevine Ford. Talk to Jay Stroud, he will take care of you. 

Business response:

Roger, you are the best! Thank you for the five star review! 

DonE's profile image
DonE 
10 years ago

F-150 Purchase I worked with Zach Ziba and was very pleased with the way he handled the entire customer experience. Zach is an asset to your team! 

Business response:

Hi DonE! Thank you for the five star review! 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,692 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.