Grapevine Lincoln's cover image

This profile has been claimed by the business owner or representative.

Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
Select a rating
drdr's profile image
drdr 
10 years ago

Grapevine Ford Outstanding - thank you for taking care of the customers!! 

Business response:

drdr: Thank you so much for the wonderful review! Please let us know how we can help you in the future and have a fabulous week! 

Janelooking for Matt's profile image
Janelooking for Matt 
10 years ago

Great facitlity and prompt service. Just got serviced but was in a timely manner! Came in early but they took me right in. 

Business response:

Janelooking for Matt: Thank you for letting us know about your fantastic experience with us! We look forward to helping you out in the future, have a wonderful week! 

William Martin's profile image
William Martin 
10 years ago

Grapevine Ford - Wow ! Working with "Grapevine Ford Lincoln, 801 East State Highway 114, Grapevine, TX 76051" was the best experience that I have ever had. I have worked with many Ford Dealerships over the years. Thank you very much for my ?Most Excellent? and pleasurable interaction with Grapevine Ford. It was Mr. Antonio Mayshack, Internet Sales Manager that really made me feel welcomed. I asked five other Ford Dealerships on the internet (recommended by USAA) for assistance while shopping a 2015 Mustang. Antonio, was the ... read more

Business response:

Mr. Martin, we are so sorry for the delay in response. Thank you so much for your amazing review and recommendation. You are definitely a "WOW" customer. We hope you are still loving your Mustang and thank you again! 

Pamela, Accountant's profile image
Pamela, Accountant 
10 years ago

Grapevine Ford 2015 Ford Escape After owning my last Ford for 11 eleven years, it was time to retire it and get a new one. I really wasn't looking forward to having to buy a new car, but Grapevine Ford made the entire process fabulous from start to finish. I was greeted by the Manager, David Klett and he assigned Stuart Crouch to help me with the process. Stuart was great!! He showed me several options, let me test drive each one, and answered all my questions. I ended up with the 2015 Ford Escape SE Eco Boost and am very pl... read more

Business response:

Hi Pamela, we apologize for the delay in our response. Thank you so much for the wonderful response, we really appreciate your positive feedback and of course, we appreciate your business. Thank you for taking the time to let us know about your amazing experience and we hope you are still enjoying your Escape. Thank you for your kind words and have a fantastic day!! 

Emmanuelc's profile image
Emmanuelc 
10 years ago

Sr. V.P. Buying experience was exceptional, the best ever. Curtis Harvey was very helpful and courteous, spent very limited time to process the sale. 

Business response:

Emmanuel, we are so sorry for the delayed response to your awesome review. Thank you for taking the time to let us know how fantastic your experience was, we hope you are loving your vehicle and that you have a wonderful day! 

Fordfan's profile image
Fordfan 
10 years ago

Service Kudos to Alfredo Zacarias for prompt, thorough, detailed handling of my tire issues! He helped me through the claim process and was helpful in expediting my service. The service department was great! 

Business response:

Fordfan - thank you for that wonderful review! We are so happy we were able to assist you back in March and we hope everything is still going great with your vehicle! Thank you for your kind words and we look forward to working with you again in the future! 

MarOKC's profile image
MarOKC 
10 years ago

Excellent overall experience I purchased a vehicle from Grapevine Ford this past weekend. The entire experience was seamless and enjoyable. I felt that both of our sales people - Jeff Kob and Juan Carranza - were honest, straight forward and very helpful throughout the process. I had been to several other dealerships that day and none of them compared to the excellent service at Grapevine Ford. I highly recommend this dealership. Integrity is hard to find these days, but Grapevine Ford has it. 

Business response:

MarkOKC, thank you so much for your review! We are so sorry for our delayed response, thank you so much for sharing your experience. We hope you are still enjoying your vehicle and we look forward to working with you again in the future. Than kyou again and have a fabulous day! 

Thomas Pence's profile image
Thomas Pence 
10 years ago

Great service!! Taylor Hargrave is a great service advisor, I appreciated his candor and ability to get things done. Thank you 

Business response:

Mr. Pence, we apologize for the delay in response. Thank you for sharing your experience and giving us such a wonderful review. We hope everything is still going great with your vehicle and appreciate your business. Have a fantastic day! 

Julian - Loyal Ford Customer's profile image
Julian - Loyal Ford Customer 
10 years ago

Great Service In Quick Lane Used the Quick Lane Service lane for my first oil change on my 2014 Edge. I was quickly greeted by Service Advisor Forrest McCarty and explained the purpose of my visit. Forrest was very attentive, customer focused and addressed my questions. He went over my service invoice, asked any follow up questions and walked me over to cashier. After that transaction, by a very customer service driven women (did not write down her name), Forrest greeted me at my car and thanked me for my visit. I would like... read more

Business response:

Julian - Wow, what a fantastic review! Thank you so much for taking the time to let us know. We apologize for the delayed response!! Thank you again and we hope every experience since and in the future will live up to this one. Have a blessed day!! 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.