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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service and attentive knowledgeable sales I visited Grapevine Ford because of an unresolved service issue at the dealership where my 2015 Edge was purchased-I was greeted by the receptionist quickly, explained my issue and she hooked me up with Wayne in Sales. He listened to my concerns found a vehicle I could compare to mine regarding the drivers seat - he tried trouble shooting with me, the wAs very attentive and anxious to help , he then suggested I go to the service department so they could check out my seat issue-... read more
Business response:
Ms. Gill - Thank you for those kind words about one of our best associates. We sincerely appreciate this five star review as does Jeremy. We look forward to assisting you again in the future.
My first car service with Grapevine Ford Service with a smile" throughout! Absolutely impeccable experience! Special mention to Robbie Butler - exemplary service! Thank you!
Business response:
Subhro - thank you for the five star review!
Exceptional Service at Grapevine Ford This was my first time buying a car at a dealership, and I was very pleased with my experience. Jarod Janoe was my salesman, and he did a fantastic job answering all of my questions and providing full disclosure of the process. He was very professional, and I will definitely recommend him and Grapevine Ford to anyone looking for a new ride.
Business response:
Thank you Big D for your five star review! We look forward to assisting you again in the future and we are so pleased Jared was able to provide you with such an excellent experience.
Grapevine Ford Service We needed to trade in two vehicles while in the process of closing on our home. Zack Ziba and Jake Buzzard were fantastic! Extremely professional, fast and courteous the entire time. Thank you all very much for helping us out so quickly and getting us where we needed to be on our new car payments. We appreciate you!
Business response:
Thank you for this awesome review! We really appreciate the five stars and we really appreciate your business! Have a great week!!
Solid Service I have gotten a Ford Edge from Grapevine Ford within the past two years. I am very pleased with the service provided. They often times will make recommendations pertaining to repairs but do do in a respectful fashion. Never too pushy. I would recommend this dealership and look forward to hopefully purchasing a Mustang convertible in the future. The only suggestion I can make is to offer shuttle service on Saturdays. Having a way to visit Grapevine Mills Mall would offer something to do outside of waiting in the... read more
Business response:
Thank you for your helpful feedback, we love suggestions on how we can improve to be more helpful for clients as yourself. Thank you for your five star review, we look forward to seeing you again in the future!
Great Service While in the waiting room two other ladies and i were talking about the great customer service we get at Grapevine-and a rose! Travis Doyle was excellent. He got my part ordered. My car got finished and he moved it up the line to be washed so I could leave. He also saw that there was a recall that I hadn't been notified about. Travis had that fixed. He will be my go to Man for now on. Thank you Travis!
Business response:
Ms. Hoover, thank you for the kind words and five star review. Travis is a great associate and we are so happy he was able to provide you with excellent care. Have a great week!
Buying new car. I've been a client of Grapevine Ford for many years and I have no complaints about this dealership! They have always done an excellent job on my vehicles and if ever there was a problem they would take care of it quickly and very professional . The staff there are so sweet and caring they go out of there way to make you feel welcome and that your car and financial situation matters when it comes to repairs and buying a new car. Great service and professionalism!
Business response:
Thank you for taking the time out of your day to express such sweet words about us. We sincerely appreciate the five stars and we can't wait to see you again in the future!
Reid Harman at Grapevine Ford Reid Harman made buying my new F150 easy and pleasant.
Business response:
Thank you for the five star review, we appreciate it and we appreciate you!
Friendly, Fun, and Honest Service Best car buying experience ever. Everyone who works here was friendly, professional, honest, and fun! The dealership is clean and is actually nice to look at. There selection is good, and there was not even one ounce of the typical car dealership games and drama. We will be back!
Business response:
Hi Kim! Thank you so much for the five star review and the great feedback! We look forward to seeing you again and providing you with many more excellent experiences.
Grapevine Lincoln has a 4.6 star rating with 3,692 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.