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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great selection, quick service, no haggling Very helpful. The process was fast and they gave me everything I asked for, including top dollar for my trade and a great price on my purchase.
Business response:
Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Juan Cruz, Customer Loyalty Director
LOVE the car I bought! Debi was AWESOME!! Debi was AWESOME! She took GREAT care of me and I got the MUstang Convertible I really wanted with no hassles! I would highly recommend Debi and this dealership!
Business response:
Thank you for the kind words, Vicki! I am happy to hear that we could help. Thank you for rating and recommending us. Please let me know if you need anything else in the future. --Juan Cruz, Customer Loyalty Director
F-250 Visited Ford in Grapevine today and with the xxxx of Marcus, was able to purchase our next family truck. We are absolutely in love with our new addition and appreciated the assistance from Marcus to find the perfect truck.
Business response:
Thank you, Angie! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
My 2019 Kia Sorento My experience with Grapevine Ford was awesome. Special thanks to Devin Arndt, sales associate, and Garry Johnson, finance. They made my time pleasant and efficient.
Business response:
Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director
BUY F150 Return Customer, Awesome Customer Service . Very Friendly and Professional staff. Always on top of things. GRAPEVINE FORD will continue to get my business. I would recommend.
Business response:
Glad we could help, Jzlara! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director
Nice car, but be prepared to work for it. They definitely have their sales process set in stone, for better or worse. The office area provides a high-volume, high-paced business without much friendliness/warmth. The people were nice, the car was waiting for us and we liked the car. However, when we sat down to talk numbers, we found that included in the price of the car was a $595 extra key fee and a $500 non-negotiable fee for some added on security system. Plus, they low-balled our trade value. It took a while and a more w... read more
Business response:
Hi. We appreciate you taking the time to provide us feedback. I'm very sorry to hear about the impression you've been left with from your visit. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd like to discuss your visit more and see what we can do to best address your concerns. Please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com.
Awesome service! Bill worked his butt off to make a deal! Will definitely look there for our next vehicle. I highly recommend this place. Great experience from the time I walked in to the time I walked out.
Business response:
Thank you, Nava! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Great place Staff was very kind and courteous. Kye was amazing. He set all the electronics up in my new car and even paired my phone. Everything went smoothly to include the financing.
Business response:
I am happy to hear our team was able to help, Elaine. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Juan Cruz, Customer Loyalty Director
Marcus was great! The sales process was wonderful until finance. Once we told the finance guy, Bruce, we wouldn’t buy the extended warranty, he became rude and difficult to work with. At one point he stormed out of the office because we asked to read the documents we were signing.
Business response:
Hi Rob. Thank you for letting us know. I am glad overall you had a good visit with us. If there is anything I can do to help address any issues you had, please reach out to me, Juan Cruz, Customer Loyalty Director, at loyaltydirector@grapevineford.com.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,275 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.