This profile has been claimed by the business owner or representative.
GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Room needed atencion.....my upstairs neighbor. Was. Very noice all night Decent
Business response:
Dear Maximiliano, Thank you for your feedback! We're glad to hear that you found the room decent. We apologize for the noise disturbance from your upstairs neighbor; that is certainly not the experience we want for our guests. We will look into ways to minimize noise and improve the overall comfort of our rooms. We appreciate your patience and hope to have the chance to make your next stay more enjoyable. Sincerely, GreenTree Inn Sedona Management
Disappointing No hot water when showering! NONE! Front desk person made an error and mixed us up with another guest and called us leaving a voicemail saying we were only charged for one night and owed payment for two more nights. When we checked our payment records, we were able to prove the front desk that they confused us with another guest as we had paid our stay in full upon arrival. Walking distance from a great Juicery and shuttles. Front desk staff was always very helpful and friendly.
Business response:
Dear Atsuko, Thank you for sharing your feedback. We're so glad to hear that you enjoyed the location and found our front desk staff helpful and friendly. However, we deeply apologize for the hot water issue you encountered and the confusion with your payment. This is certainly not the experience we want to provide, and we understand the frustration it caused. We're grateful that you were able to clear up the billing mix-up, and we will review our processes to ensure better communication moving forward. We hope to have anoth... read more
Fair
Fair
mi eperiencia Muy caro para lo que se ofrece, el desayuno nada que ver, ni en instaciòn ni en calidad la ubicacion
Business response:
Dear Guadalupe, Thank you for sharing your experience with us. We're glad to hear you enjoyed the location! However, we apologize for the inconvenience regarding the pricing and breakfast quality. Your feedback is essential, and we'll consider it as we work to improve our offerings. We appreciate your insights and hope to provide you with a better experience in the future. Sincerely, GreenTree Inn Sedona Management
Underwhelmed. Pretty much everything. It’s a motel styled unit spread over two or three buildings. Our room 129 was next to a tyre retailer and the highway - which pretty well sums it up.Apparently we had a suite. A tv room / kitchenette with a bedroom and bathroom en-suite. To be fair our bathroom was quite good, with walk in shower ( with a curtain - why?) and the lighting was satisfactory. But the location next to the highway was questionable. We were supposed to have a Mountain View but it hardly came to fruition through... read more
Business response:
Dear Alasdair, Thank you for taking the time to share your experience with us. We’re sorry to hear that your stay didn’t meet your expectations. We understand how important a pleasant location is and regret that the proximity to the highway and tire retailer impacted your experience. While we are glad you found the bathroom satisfactory, we take your feedback about the room layout and amenities seriously. Our goal is to provide a comfortable and enjoyable stay for all our guests. We appreciate your insights and hope to have ... read more
Fair
Comfortable place with bad breakfast Worst breakfast ever, and I’ve traveled a lot Also AC wasn’t working as intermittent Clean rooms
Business response:
Dear Adolph, Thank you for your comments! We're glad to hear that you found our rooms clean and comfortable. However, we sincerely apologize for the issues you encountered with the breakfast and the air conditioning. Your feedback is invaluable as we continuously work to improve our services. We hope to have the opportunity to provide you with a better experience in the future! Sincerely, GreenTree Inn Sedona Management
It was nice The cabanas didn’t provide shade and were falling apart The location and accessibility for my disability
Business response:
Dear Loretta, Thank you for your feedback! We're glad to hear that you found our location accessible and accommodating for your needs. We appreciate your comments about the cabanas and will address the issue to ensure they provide a better experience for our guests. We hope to welcome you back for an improved stay! Thank You, GreenTree Inn Sedona Management
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.