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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t stay here!! Bad smell coming from the AC; staff wasn’t accommodating Pool was ok
Business response:
Dear Ian, We’re sorry to hear about your disappointing experience. We apologize for the bad smell from the AC and our staff not meeting your expectations. We will address these issues with our team to improve our service and facilities. Thank you for your feedback. We hope to have the opportunity to make things right in the future. Sincerely, GreenTree Inn Sedona Management
Green Tea Inn is a clean, bare minimum pit stop. I would have been more prepared had I have known that this is a Motel, not Hotel. Television or not this was a bare minimum place. Breakfast was lacking. I did not partake because it was not fresh.
Business response:
Dear Jeremy, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We aim to provide a clean and comfortable environment, but we regret that the breakfast and the motel setup did not align with your needs. We appreciate your comments and will use them to make improvements. Thank you for sharing your experience with us. Sincerely, GreenTree Inn Sedona Management
Fair
With few improvements it could be ok In the room persisted during the two days I stayed, a bad smell of cigarettes. I bought an essential oil that I put in the room to change the smell. The bed linen had two stains. The breakfast was very, very basic.
Business response:
Dear Paul, Thank you for your feedback. We apologize for the issues you encountered during your stay. Addressing the cigarette smell and ensuring cleanliness are top priorities for us, and we regret that we fell short on this occasion. Your comments about breakfast will also be reviewed to enhance our offerings. We appreciate your insights as they help us improve, and we hope to have the opportunity to provide you with a better experience in the future. Thank You, GreenTree Inn Sedona Management
Disappointing Paid $250 for a suite which was not worth the money. The place was dark and not worth the money.
Business response:
Dear James, Thank you for your feedback. We apologize that your experience did not meet your expectations. We strive to provide value and comfort to all our guests, and we regret if you felt the suite did not meet the perceived value. Your comments are important to us, and we will review them with our team to improve our offerings. We appreciate your input and hope to have the opportunity to serve you better in the future. Thank You, GreenTree Inn Sedona Management
Fair Nunca me avía tocado personas tan enfadosos en el cuarto de abajo Cabellos en una almohada y en el vaño
Business response:
Dear Lopez, We apologize for the issues you encountered during your stay. Cleanliness is our top priority, and we regret that we fell short in this instance. We also apologize for the noise disturbance. Your feedback is valuable, and we will address these concerns with our housekeeping and management teams to ensure a better experience in the future. Thank you for bringing this to our attention. Thank You, GreenTree Inn Sedona Management
Disappointing Frühstück erfüllt nicht die einfachsten amerikanischen Standards. Nirgendwo auf der Welt so unbequeme Stühle auf der Terasse gehabt wie hier!! Die Lage
Business response:
Dear Siegmund, We appreciate your feedback regarding our location and terrace chairs. We're glad our location worked well for you. However, we apologize that our breakfast and terrace chairs did not meet your expectations. Your comments are valuable to us, and we will review them to make improvements where needed. Please let us know if there's anything else we can do to enhance your experience in the future. We hope to have the opportunity to welcome you back for a better stay soon. Thank you for sharing your thoughts with u... read more
Nada agradable en la página del hotel decía que no había habitaciones y resulta que cuando llegamos había demasiadas El precio exajerado no es un hotel 5 estrellas Nada
Business response:
Dear Elizabeth, We apologize for the inconvenience and confusion you experienced regarding room availability and pricing. Your feedback is essential, and we will review our booking process to ensure accuracy and transparency for future guests. We regret that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. If there's anything else we can do to address your concerns or make it right, please don't hesitate to let us know. We value your feedback and hope to have the op... read more
Poor Room carpet was super dirty. Room Ac smells really bad.
Business response:
Dear Frederick, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we're genuinely sorry to hear about the issues with the cleanliness of the room carpet and the unpleasant smell from the AC. Please rest assured that we take your concerns seriously, and we will address these issues promptly with our housekeeping and maintenance teams to ensure they are resolved. We appreciate your understanding and hope for the opportunity to make it up to you during your nex... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.