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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Emplacement intéressant. Rapport qualité prix moyen. La chambre était très bruyante par la proximité des moteurs d’une chambre froide ! Le petit déjeuner n’en est pas vraiment un… L’accueil et la sympathie du personnel.
Business response:
Dear Christophe, Thank you for your feedback. We’re glad you appreciated our interesting location and the friendliness of our staff. We apologize for the noise from the cold room and for the fact that the breakfast did not meet your expectations. Your comments are valuable and will help us improve. We hope to have the opportunity to provide a better experience on your next visit. Sincerely, GreenTree Inn Sedona Management
I would like to rate a 5 stars for their staff and 2 stars for everything else. Will not come back. Room is small. I booked a queen room but it got a small studio. Pool is small, when there is only 1 family playing in the pool with noodles and ball then you have no way to swim. Breakfast is boring. Friendly helpful staff. Good location.
Business response:
Dear Guest, Thank you for your honest feedback. We’re pleased to hear our staff made a positive impression and that you appreciated our location. We regret that the room size, pool experience, and breakfast did not meet your expectations. Your comments will be shared with our team as we look for ways to improve our facilities and amenities. We appreciate your visit and wish you the best in your future travels. Sincerely, GreenTree Inn Sedona Management
Nice view & pool Beds weren't the most comfortable. The floors weren't the cleanest. There were noisy neighbors at 2a.m. I liked the view & pool area.
Business response:
Dear Mary, Thank you for your feedback. We're glad you enjoyed the view and pool area. We’re sorry to hear about the issues with comfort, cleanliness, and noise. Your comments are critical and will help us improve the guest experience. We hope to have another opportunity to welcome you back for a more relaxing stay. Thank You, GreenTree Inn Sedona Management
Little pricey didnt get the military discount since booked through 3rd party you guys. The staff in the morning was a little rude The room was spacious and clean
Business response:
Dear Anonymous, Thank you for sharing your feedback with us. We’re glad you found your room spacious and clean, but we’re truly sorry to hear you didn’t receive the military discount due to booking through a third party and that you experienced rudeness from our morning staff. Your comments are critical and will be addressed with our team to ensure a more respectful and accommodating experience. We appreciate you staying with us and hope to welcome you back for a better visit next time. Thank you, GreenTree Inn Sedona Manage... read more
Fair
An ok place to stay for a few days for two people max, but bring your own hangers, coffee and toiletries. This was an interesting layout for a room. We were located in the back lower level, so we had a nice semi private patio with two chairs and a small table, which unfortunately we didn’t use as we were out and about the area all day and into the evening. As soon as we started to unpack we realized there was no actual closet, just a wooden circle fixed to the wall with 12 wooden pegs and two hangers. To gain access to what ... read more
Business response:
Dear Renee, Thank you for taking the time to share such detailed and thoughtful feedback. We're glad to hear you enjoyed the clean room, beautiful grounds, comfortable beds, and friendly service from our staff. We're also pleased you appreciated the semi-private patio, even if you didn't get a chance to use it. We sincerely apologize for the inconveniences you experienced with the room layout, lack of closet space, bathroom functionality, and in-room amenities. Your comments regarding the hanging area, tight bathroom configu... read more
Fair
Quiet and relaxing The floor was super dirty with barefeet. The pool and jacuzzi and fire pit.
Business response:
Dear Alyssa, Thank you for your feedback! We're happy you enjoyed the quiet atmosphere, pool, jacuzzi, and fire pit. We sincerely apologize for the condition of the floor and will address this with our housekeeping team to ensure better cleanliness. We appreciate your input and hope to provide an even better experience on your next visit. Thank you, GreenTree Inn Sedona Management
Fair In the area where I needed to park there was someone staying in a camper in the parking lot. Also our bathroom window which was along the walkway on backside of building had no screen or proper lock. I noticed on other rooms window people had put things in wkndow jam like we did. Also there was what appeared to be blood stains on shower curtain. When we checked out I notified front desk of issues and asked for my receipt to emailed to me...never received. Angel was great when we checked in....got us a room with a partia... read more
Business response:
Dear JESSIE, Thank you for your detailed feedback. We're glad to hear Angel made your check-in experience positive and that you enjoyed the location and nearby dining options. However, we sincerely apologize for your issues, including the cleanliness of the bathroom window, the parking situation, and the shower curtain. Your concerns are being taken seriously and will be addressed with our team. We'll follow up to ensure your receipt is sent promptly. Sincerely, GreenTree Inn Sedona Management
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.