This profile has been claimed by the business owner or representative.
GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair Most disappointing was breakfast. No choices at all.Just few breads and little bits.Staff behaviour was not great.Couldnt even get our apple sliced by them.Promised better room then refused by saying we didn't pay for it even it was offered by them. It was clean,good location
Business response:
Dear Vik, We are sorry to hear that your recent stay fell short of expectations. We understand how a limited breakfast selection can affect the start of the day, and how small touches can make a difference in feeling well cared for. We also apologize for any confusion regarding the room assignment. Open communication and clarity are important, and we recognize how a misunderstanding in this area can be frustrating. Thank you for taking the time to share your experience. We hope to have the chance to welcome you back so we ca... read more
Bad Was bad my sejour. I didn't like anything, I pay $791 for a small hotel with a miserable breakfast.
Business response:
Dear Naomie, We are truly sorry to hear that your experience did not meet your expectations and that your stay did not reflect the value you hoped for. We always strive to provide a flawless stay; therefore, we regret that the hotel's overall feel and our morning offerings didn't meet your expectations. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. All our best, Nicole GM
Thin walls and noisy, don't stay here if you want peace and quiet. Our room was on the 1st floor and any time spent in the room was listening to ppl above us walking around and stomping on the floor (to the point our room and window was shaking on and off for about 2 hours one evening). It was so bad we had a hard time sleeping, then were woken up both days by 6am from the noise above us. I could not wait to leave and go home just to get some sleep. The room was very clean and the breakfast bar was clean and had nice items
Business response:
Dear Mary, We regret to hear that noise disturbances impacted your stay, and we understand how frustrating this can be when it prevents you from resting comfortably. We sincerely apologize that this led to multiple interruptions during your stay and ultimately made your experience less enjoyable. At the same time, we are glad to know you found your room clean and appreciated the breakfast service and selection. Maintaining cleanliness and providing a well-kept dining area are important to us, and we are pleased that those as... read more
Poor No gas fireplace. Terrible couch Smelly employee Bed very hard Paid an extra $100 for unsleepable couch
Business response:
Dear Sheble, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always strive to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. We are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you... read more
Fair Микроволновка в номере не работала, замок двери в туалет был сломан Отличное расположение, подогреваемый бассейн и джакузи, чистота
Disappointed with the lack of a hot shower in the mornings. Shower was not hot. Heating unit was wonky. Phone in room did not work. Location was good.
Good location, poor facilities and overpriced Old budget motel with poor facilities that do not tie in with the marketing Location
Business response:
Dear Paul, We sincerely regret that your experience did not meet your expectations, particularly regarding the condition of our amenities and the overall value. Your observations are important, and we take them seriously as we continually strive to improve the quality of our accommodations. We truly hope you will consider giving us another opportunity in the future, so we can provide a more comfortable and satisfying stay that better reflects the standards we aim to uphold. All our best, Nicole GM
Poor Bas breakfast Location
Business response:
Dear Kim, We appreciate you sharing your thoughts. It is great to hear that you enjoyed our location, although we are sorry the breakfast didn’t meet your expectations. Your feedback is important to us, and we are continually looking for ways to enhance our guests' experiences. We understand how essential a good breakfast is to starting your day off right, and your comments will help guide improvements. We hope you’ll consider giving us another opportunity to offer you a more satisfying stay in the future. All our best, Nico... read more
foto's gaven geen realistisch beeld Ontbijt was zeer beperkt, enkel brood met confituur en muffins. Ontbijtruimte met slechts 3 tafeltjes voor heel complex.
Business response:
Dear Mary-Ann, We appreciate you taking the time to share your experience. We understand that the breakfast offerings and limited seating may not have provided the start to the day you had hoped for, and we sincerely regret any inconvenience this caused. Your feedback is important, and we will share it with our team as we explore ways to enhance both the variety and presentation of our breakfast, as well as the comfort and capacity of the dining area. We hope to have the opportunity to welcome you back for a stay that exceed... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.