This profile has been claimed by the business owner or representative.
GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Just okay Room was small and not modernized
Business response:
Dear Katherine, We appreciate your feedback. While we're glad you chose to stay with us, we're sorry to hear that the size of the room and its lack of modernization did not fully meet your expectations. We understand the importance of comfort and aesthetics during a stay. Your comments will be shared with our team to see where improvements can be made. Thank you for choosing us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely, GreenTree Inn Sedona Management
Nice place to call base camp Lucky me, we had the noisiest loudest stomping neighbors above us. Idk if they were doing it on purpose or if the floor to ceiling was that thin but please if you stay here request an upper floor you’ll thank me! It was obnoxious they absolutely drowned out the tv and conversations. I can’t blame the facility for that but please, if you have kids request the lower floors :) You can’t go wrong with any location in Sedona or west Sedona. The room (king suite) was very comfortable. The shower was am... read more
Business response:
Dear Melissa, We're thrilled that you found our place comfortable and convenient for your stay in Sedona! It's great to know that you enjoyed the amenities of our king suite, especially the refreshing shower after your hikes and that the living room provided ample space for you and your family to relax. We apologize for the inconvenience caused by noisy neighbors above you; we understand how disruptive that can be. Your feedback is valuable, and we appreciate your suggestion to request upper floors, especially for families w... read more
Receptionist clueless, we were not given our pool view as stated on the reservation & paid extra for All 3 hotels did not have our reservation in their system! There was a lot of confusion. We paid extra for a balcony over looking the pool. They disagreed even though its stated on our reservation. Nice room and bathroom.
Business response:
Dear Susan, We're sorry about the confusion and inconvenience you experienced during your stay. It's concerning to hear that there were issues with your reservation and that you did not receive the room as stated. We apologize for any frustration caused by the disagreement regarding the balcony overlooking the pool. Your feedback about the receptionist's knowledge and overall experience is invaluable, and we will address these issues with our team to ensure that such incidents are not repeated in the future. Please accept ou... read more
Fair
Decent accommodation Loud AC/heat unit. Bathroom floor dirty. Breakfast buffet was pitiful. Parking situation was tight. Location was good. Rooms reasonably clean. Beds were comfortable.
Business response:
Dear Susan, Thank you for sharing your experience. We're pleased to hear that you found the location convenient and the rooms generally clean and comfortable. We apologize for the issues with the noisy AC/heat unit, the cleanliness of the bathroom floor, and the disappointing breakfast buffet. Your feedback is valuable, and we'll address these concerns to improve our services. Additionally, we'll look into options to enhance the parking situation. We hope to have the opportunity to serve you better in the future. Thank You, ... read more
Fair
A nice basic motel in Sedona You can tell this is an older motel that has been updated. The updates were nice and the rooms were fine for a one night stay. The breakfast area is rather small but you could take your breakfast out to the pool located across the parking lot. The buffet was basic; cereal, toast, yogurt, bagels with a few hot items as well. It was an acceptable motel if you plan to spend more time outside the motel than in. We did not use the pool but it looked nice although it is in the middle of the parking lot... read more
Business response:
Dear Nicole, Thank you for sharing your experience with us. We're pleased to hear that you found our motel an excellent option for your stay in Sedona. We're glad you appreciated our property updates and found the rooms suitable for your needs. It's great to know that you found our breakfast offerings acceptable and that you had the option to enjoy it by the pool. We apologize for any inconvenience caused by the location of the pool and the noise from the traffic. Your feedback is valuable to us, and we'll take it into consi... read more
Poor n expensive! Bedroom smell badly, breakfast area too small, TV control not working, hassle coz have to transfer to another room… None
Business response:
Dear Rodolfo, We apologize for the disappointment during your stay. Your feedback is invaluable, and we sincerely apologize for the issues you encountered. Rest assured, we're addressing these concerns promptly, from the unpleasant odor in the bedroom to the inconveniences with the breakfast area and TV control. It's our priority to ensure a comfortable experience for all guests, and we'll take steps to prevent similar occurrences in the future. We appreciate your patience and understanding. Sincerely, GreenTree Inn Sedona M... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.