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Groove Toyota
- Auto Repair
- Englewood, CO
About this business
Location details
5460 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"Financing - liars" Bought a car on a weekend. My credit is questionable - at best. 3 weeks go by (possibly more). They called telling me they will have a banker there on a Sat. (the next day) to go over what they can do to get the car financed. He gives me a song and dance and raises the monthly payment $10 but also raises the interest rate 10%. He gives me a 'coupon' for the first month payment so I'll have the first month 'free'. When I get home I don't have the coupon - I had it in my hands at the dealership. He said a f... read more
"Drop the ball again please..." First let me say thank you to the sales guy Mason Schuster, he was great to work with and provided great service. Additionally the front desk CSRs, they were the most help through this process. They get the star. Now Let me tell you why they get 1 star over all. It is not the sales, it is management and finance that will screw the deal you sign for. Why? I closed my deal September 19/20th, The financing did not go through till mid/end October. I wanted to finance through my bank, they said hav... read more
"Do not buy a used vehicle here!" I should have trusted my gut feeling about the vehicle purchased. I thought this company was trustworthy! They simply don’t disclose anything and are just lazy.. they look out for themselves!
"Lousey follow up minimal service and a long wait." My check engine light comes on my 2005 4 Runner and it has 180,000 miles on it. I spent $500 for a check-up, oil change and a resurface on the right front brake and they turn off the light. Then they hand me a wish list for 7 more items a 2 that had already been done in the amount of $3700 along with the statement that if your check engine light coming back on it could cost an additional $3700. Well... the check engine light did come back on and I called them 2 twice to get... read more
"Sales person non workable and lies" Worst car buying experience ever. Salesman was non workable and lies right to my face. Paperwork mess up that is costing me at least 3 hours of my time. Car has a really pitted windshield. Said not a hazard so there is nothing they could do. It is a hazard when driving into the sun and you can't see due to all the pitts. Asked for a couple of hundred off the price. Always no.
"DO Get Your Vehicle Serviced here" The service person didn't seem to know how long it took to have rear brakes done. He told me 2 to 3 hours. I waited 4 hours how frustrating. They also didn't explain the coupon correctly. Ver disappointed!!
"DO not shop here!" Hello! About six months ago I came to this location and purchased a vehicle. Now the car needs Thousands of dollars worth of repairs done to it. I called them to see if the car was under warranty and what they could do to help and basically was given the cold shoulder. A man named Dennis said "there is nothing we can do for you". The least they could have done was service the Lemon they sold me at a discounted price. I am a single mother, I already struggle to make ends meet. Now, not only do I have to st... read more
"Not Willing to Work with Past Customers" We went in today after getting a call to come back just to be told "you should lease instead," and rudely dismissed out by Larry. We recently purchased a smaller commuter type vehicle 6 months ago for my husbands long commute to Longmont from Denver. He is a brewer and recently found a job closer to our home in Denver. So, we wanted to trade in the vehicle we just bought, for a truck (2005 Tacoma). Well, they low balled us on the trade in and offered $6k LESS than what we bought the ... read more
"Lied and Lied" Pretty simple - Hamid specifically told me a price in text for a new 4runner. When I drove all the way there, they suddenly couldn't offer that price. He was lying just get me in the door knowing I had driven all the way there, and then would not keep his word on the price. I knew Groove had a bad reputation, but should have known better than to fall for his tricks. Never again.
Frequently asked questions about Groove Toyota
How is Groove Toyota rated?
Groove Toyota has a 4.5 star rating with 6,914 reviews.
When is Groove Toyota open?
Groove Toyota is closed now. It will open at 9:00 a.m.